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Business Process Outsouring News

Didata reports earnings turnaround, plans big African push

By: Mariaan Webb     15th November 2006 Technology group Dimension Data (Didata) posted its highest-ever revenue growth, almost 16%, in the year to September 30, the company said on Wednesday, when it also announced its maiden dividend of 1c a share and an increase in earnings a share of 150% to US2 c a share. The 15,9% revenue growth... 

Govt looks to Telkom 'buy-in' of call centres as high prices continue to cause concern

15th November 2006 Government is hoping to get Telkom's “buy-in” on the massive opportunities afforded by Business Process Outsourcing (BPO). 

DataPro makes R380m bid for Orion Telecom

By: Mariaan Webb     15th November 2006 Independent telecommunications service provider, offering voice, data and Internet services in South Africa, DataPro group, on Wednesday announced that it planned buy Orion Telecom in a R380-million deal. 

Telkom focuses on data as voice revenue comes under strain

By: Nelendhre Moodley     14th November 2006 South Africa’s telecoms utility Telkom was excited by the growth currently being enjoyed in the data segment of its business and saw data overtaking voice as a major contributor to revenue as competitive pressures continued to cannibalise its voice offering. 

Telkom lifts interim earnings 10,6%, mobile business growth supports results

13th November 2006 South Africa's largest communications group, Telkom, lifted its headline earnings for the six months to September 30 by 10,6% to 874,7c a share and increased basic earnings by 7,5% to 868,1c a share, the company announced on Monday. CEO Papi Molotsane said in a statement, accompanying the... 

MTN SA's Manyatshe resigns with immediate effect, MTN says

13th November 2006 Mobile phone operator MTN announced on Monday that MTN South Africa MD Maanda Manyatshe had resigned, with immediate effect. 

Paracon lifts year earnings by 36% on demand for ICT skills

13th November 2006 Information and communication technology (ICT) resourcing and solutions group Paracon Holdings on Monday posted 19% increase in turnover of R635,4-million for the year ended September. 

Vodacom to conclude R7,5bn-plus BEE deal next year

By: Matthew Hill     13th November 2006 South Africa's biggest cellular operator, Vodacom, hopes that it will conclude a black economic-empowerment (BEE) transaction by the end of next year, which could be one of the biggest BEE equity deals that the country has ever seen, the company said on Monday. 

Telkom's lower depreciation charge raises eyebrows and network questions

By: Terence Creamer     13th November 2006 South African telecoms utility Telkom reaffirmed its view that that the R11,5-billion next-generation network (NGN) investment was essential to driving future revenue growth, as well as to creating the platform for future broadband services, and insisted that the sharp reduction in its... 

‘With tears in my eyes, we are not sellers of Vodacom’

By: Nelendhre Moodley     13th November 2006 South Africa's biggest fixed-line operator, Telkom, which has a 50% stake in Vodacom, the other 50% belonging to UK-based Vodafone, has quashed rumours that it would be selling off its shareholding in South Africa’s largest mobile cellular service. 

Malian elected head of the International Telecommunication Union

By: Nelendhre Moodley     13th November 2006 Member States of the International Telecommunication Union (ITU) had elected Hamadoun Tour 

Safika Investments buys into telecoms-services firm

13th November 2006 Black-empowered investment company Safika Investments on Monday announced that it would buy a 36% stake in Molapo Technology, a repair and service company in the telecoms industry, focusing on the repair of electronic equipment in the fixed-line and mobile arenas. 

Dubai-linked consortium promises big change as it wins Kenyan telecoms licence

By: John Muchira     10th November 2006 A consortium led by Dubai-based Vtel Holdings is set to roll out services in Kenya’s lucrative telecommunications sector after winning the licence to operate a second network operator (SNO). 

Technology group launches first African cellular training institute in South Africa

By: Jade Davenport     10th November 2006 New York Stock Exchange-listed telecommunications multinational Motorola has launched the first Africa-based cellular engineering training facility in Johannesburg to help address the shortfall of technical cellular telecommunications skills in the region. 

Celcom to expand into Africa after AltX listing

7th November 2006 South African black-empowered telecommunications group, Celcom, said it planned to expand into Africa after the company makes its debut on the JSE's AltX, in late November. 

MTN's subscriber base swells to 34,79m, first Iranian subscribers registered

By: Mariaan Webb     1st November 2006 Africa's largest mobile operator MTN increased its subscribers by 37% to almost 34,79-million in the third quarter, after Investcom, the Dubai-based company, started showing growth. 

Datatec restructures to support growth drive

By: Nelendhre Moodley     1st November 2006 International information and communications technology group Datatec, which posted improved interim results for the six months ended August 31, will, by March next year restructure its management team to enable it to more aggressively pursue growth and acquisition prospects. 

ICT midmarket offering big growth prospects, reports shows

24th October 2006 The African information and communication technology (ICT) industry's midmarket sector has evolved from a relatively unsophisticated and immature market to the biggest growth opportunity for vendors, a recently published BMI-TechKnowledge (BMI-T) report has shown. 

State utility will leverage cheaper broadband, won't crowd-out competition - Erwin

By: Terence Creamer     23rd October 2006 Public Enterprises Minister Alec Erwin has confirmed that government is creating a broadband infrastructure company, currently dubbed InfraCo, based on the long-distance telecoms assets owned by Eskom and Transnet, through which it hoped to accelerate the process of lowering broadband telecoms... 

100 000 preregister for Libyan mobile phone rollout

By: Nelendhre Moodley     20th October 2006 More than 100 000 commercial subscribers had pre-registered for Libya’s mobile-telecommunications rollout, ZTE GM Fang Hui said on Friday. 

Africa's EASSy fibre-optic cable moves two steps closer to completion

17th October 2006 The Eastern Africa Submarine System (EASSy) fibreoptic cable that will boost telecommunications activity in the region, has come a step closer to completion. 

Group looks to accelerate globalisation of vehicle-recovery technology

By: Irma Venter     13th October 2006 Technology group Altech is working towards globalising its operations, says CEO Craig Venter. 

Telecoms protection

By: Jade Davenport     13th October 2006 Earthing, lightning and overvoltage protection specialists, Surge Technology (Surgetek) has launched the new DEHNventil surge and lightning protection product in South Africa for the telecommunications industry. 

Altron's earnings reflect uptick in SA infrastructure spending

10th October 2006 Technology-holding company Altron reported a 52% rise in headline earnings a share for the six months to August 31, on Tuesday, on the back of a 20% increase in revenue to R8,3-billion and a 42% rise in operating profit to R711-million. 

Datatec aims to raise $55m in Aim listing

By: Matthew Hill     9th October 2006 JSE-listed information and communications technology group Datatec aims to raise some $55-million through a secondary listing on London’s Alternative Investment Market, it said in a statement to shareholders, on Monday. 

Call centres a key market for new language-facilitation tool

By: Nelendhre Moodley     9th October 2006 A language tool aimed at enabling contact centre agents to communicate with callers in their native tongue has been developed by Thabo Olivier in collaboration with majority black-owned ICT research and consulting house ForgeAhead. 

Announcement of incentives for BPO said to be imminent

By: Helene Le Roux     29th September 2006 The announcement of national government incentives to attract investors to South Africa’s business process outsourcing (BPO) sector is believed to be imminent. 

New drive to create standards for cataloguing

By: Laura Tyrer     22nd September 2006 South African cataloguing and codification provider Starnode is to make its USC Services cataloguing standard available to the Electronic Commerce Code Management Association (ECCMA) in a move that will take USC Services from a proprietary standard to an open international standard. 

Brazilian software companies looking at e-governance

By: Keith Campbell     15th September 2006 The Brazilian software industry has identified South Africa as a market with “immense potential”. 

State holds on to fibre infrastructure in bid to support big science projects

By: Terence Creamer     15th September 2006 Sensitive technical and commercial discussions are under way between a series of government departments, Eskom and Transnet, as well as the newly launched telecoms company, Neotel, about the future of key long-distant fibre-optic infrastructure, owned predominantly by Eskom. 

Cellular providers that can reach lower income market have solid prospects

By: Helene Le Roux     15th September 2006 Mobile telecommunications companies that have the ability to position themselves in Africa’s lower-income, emerging markets have significant growth potential. 

WiMAX viewed as one more tool in digital-divide struggle

By: Laura Tyrer     15th September 2006 In a world that is going broadband, South Africa’s first fixed-line operator Telkom is looking to WiMAX broadband technology to overcome the challenge of bringing information and communication technology (ICT) to South Africa’s “digital divide”. 

Neotel to prioritise access infrastructure in R1bn spend

By: Helene Le Roux     15th September 2006 The first full-scale, national infrastructure-based competitor to Telkom, Neotel, will spend a substantial portion of its planned capital expenditure of R11-billion in the next ten years to expand its access networks in South Africa. 

Nigerian mobile market could grow to 37m by 2008

14th September 2006 The Nigerian mobile market was fast becoming the largest mobile market in Africa as the country's gross mobile subscriber base grew more than twofold to 18,6-million subscribers at the end of 2005, an industry research house says. 

Local tech needed to reduce communication costs - Telkom

5th September 2006 Telkom highlighted the need for locally developed technologies in order to bring down the cost of telecommunications in developing countries. 

Telecom Namibia, Botswana and Angola may link to SAT-3 cable

By: Bloomberg     5th September 2006 Telecom Namibia Ltd., the southern African country's telephone monopoly, and its counterparts in Botswana and Angola are investigating the viability of linking their networks to the SAT-3 underwater cable. 

Replace Telecoms Ministry with competitive environment, agency urges

By: Nelendhre Moodley     28th August 2006 South Africa’s Telecommunications Ministry would have to be replaced by a competitive environment for the country’s telecommunications market to become successful, Universal Service and Access Agency of South Africa chairperson Chose Choeu said on Monday. 

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