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Business Process Outsouring News

Red Hat to open SA office amid continued growth

By: Schalk Burger 28th August 2015 New York stock exchange-listed enterprise open source company Red Hat has seen the demand for its software and services steadily grow and will open a South African office, as this is a priority market, says Red Hat Europe, Middle East and Africa senior VP and GM Werner Knoblich. The increase in... →

MTN, Liquid team up for Africa extensions

By: Natasha Odendaal 24th August 2015 Telecommunications giant MTN and Liquid Telecom on Monday announced a partnership that would see the duo leverage each others' fixed and wireless networks and combining their respective footprints to reach more business customers across Africa and in Europe. The deal would enable the parties to... →

DoC unpacks digital migration progress to portfolio committee

By: Natasha Odendaal 14th August 2015 South Africa’s Northern Cape will become the first province to transition from analogue to digital broadcasting as the Department of Communications (DoC) moves to implement the final stages of the years-overdue digital terrestrial television project. In a phased approach over the next 36 months,... →

Dimension Data selects new Middle East, Africa CEO

By: Creamer Media Reporter 12th August 2015 Dimension Data on Wednesday announced the appointment of Grant Bodley as Middle East and Africa (MEA) CEO, succeeding Derek Wilcocks, who would assume an executive role in the global group from October 1. →

Icasa eager to revive spectrum processes

By: Natasha Odendaal 3rd August 2015 The Independent Communications Authority of South Africa (Icasa) on Monday announced that it was “eager” to “reinitiate” the licensing process for the assignment of the high-demand spectrum. Icasa, which was responsible for the allocation of spectrum to broadcasting and electronic communications... →

Cloud’s maturity makes it an efficient replacement for legacy systems

By: Schalk Burger 31st July 2015 Legacy information technology (IT) systems are becoming increasingly obsolete because of the maturity, efficiencies and cost effectiveness of cloud-based IT services, says information and communication technology major T-Systems subsidiary Intervate head Lionel Moyal. Legal and regulatory hurdles... →

LIONEL MOYAL Cloud services providers must compete against other cloud services providers for business by providing up-to-date systems and services

SACF revamps ICT Achievers Awards

By: Natasha Odendaal 22nd July 2015 The South African Communications Forum (SACF) on Wednesday outlined plans to revive the recognition of South Africa’s top information and communication technology (ICT) achievers. On October 2, the ICT Achievers Awards would make its debut at the Vodacom World Dome, in Midrand, celebrating... →

Gauteng province mulls ideas of GBN commercialisation

By: Natasha Odendaal 21st July 2015 The Gauteng provincial government (GPG) will table its ideas for opening its Gauteng Broadband Network (GBN), which is currently being deployed, to the private sector by the end of the year. Gauteng Finance MEC Barbara Creecy on Tuesday told Engineering News Online that a feasibility study was... →

Gauteng Finance MEC Barbara Creecy

GDE prepares to deploy 17 000 tablets to schools

By: Natasha Odendaal 20th July 2015 The Gauteng Department of Education (GDE) is preparing to deploy thousands of mobile devices such as tablets and laptops with Internet connectivity, as well as three-dimensional (3D) light-emitting diode (LED) interactive boards, to Grade 12 classes at 375 township and rural high schools in... →

EOH establishes international arm, confirms Africa focus

By: Schalk Burger 17th July 2015 South Africa-based information and communications technology firm EOH has announced the establishment of a new division, currently known as EOH International, which will offer its software and services in the 19 countries outside its African operations, says EOH information services director... →

Photo by Duane Daws
ASHER BOHBOT The structure of the economies in Africa lends itself to a demand for the company’s work, but the numbers and margins of its new division are exciting

Timely adoption of IPv6 seen as essential for African Internet providers

By: Schalk Burger 10th July 2015 African ISPs should accelerate the adoption of Internet Protocol version 6 (IPv6) to prepare for large volumes of data traffic, says terrestrial network service provider Workonline Communications business development director Edward Lawrence. Implementing IPv6 allows all devices connected to the... →

EDWARD LAWRENCE ISPs in Africa and South Africa have the ability to prepare for IPv6 in a controlled and independent way and should train their employees on IPv6 standards to prepare for its adoption

Veeam focusing on integration and efficiency

By: Schalk Burger 10th July 2015 Information technology (IT) availability company Veeam is improving the integration of its availability suite of products into the software and hardware capabilities of other companies to better leverage these systems, says Veeam Software Southern Africa regional manager Warren Olivier. →

WARREN OLIVIER Tier-one workloads are being virtualised because companies can expect tier-one availability of 99.5% for their virtualised environments

Bidvest buys into local online communications start-up

By: Natasha Odendaal 7th July 2015 Bidvest Media has taken another step to establish itself as a major JSE-listed Bidvest Group subsidiary through the acquisition of a majority stake in local online communications agency Retroviral Digital Communications for an undisclosed amount. The division’s first “real” acquisition would mark... →

Department of Communications to announce digital switch-off date ‘soon’

By: Natasha Odendaal 3rd July 2015 Two weeks after South Africa missed the deadline to transition from analogue to digital terrestrial television (DTT), Communications Minister Faith Muthambi said no interference had been recorded while the Department of Communications (DoC) firmed up its switch-off dates. Muthambi this week... →

Portfolio committee not supportive of telecoms department’s rationalisation programme

By: Natasha Odendaal 29th June 2015 As the Department of Telecommunications and Postal Services (DTPS) outlined its efforts to rationalise the State-owned companies (SOCs) that report to it, confusion had shrouded the deliberations of the governing parliamentary portfolio committee as there were more questions than answers in terms... →

WC call centre industry created 4 400 jobs in 2014/15

By: Megan van Wyngaardt 26th June 2015 The Western Cape business process outsourcing (BPO) industry created 4 400 new jobs in the 2014/15 financial year, Business Process Enabling South Africa (BPeSA) said on Friday. As a region, the Western Cape accounted for almost 60% of all BPO jobs in South Africa with about 16 000 employees. Of... →

Cybersecurity insurance lags in EMEA

By: Natasha Odendaal 22nd June 2015 More than a third of risk professionals throughout Africa, Europe and the Middle East (EMEA) have, over the past two years, experienced an average $2.1-million economic knock owing to disruptions, data breaches or security exploits; however, many companies remain uninsured, a new survey by Aon... →

Creamer Media publishes Telecommunications 2015: A review of South Africa's telecommunications sector research report

15th June 2015 Creamer Media’s Telecommunications 2015 report reviews South Africa’s telecommunications market and the major companies operating in the sector. The report provides information on the country’s voice and data communications and corporate activity in the sector. It also provides an overview of the... →

Solidarity to tackle Telkom’s restructuring head-on

By: Natasha Odendaal 11th June 2015 Trade union Solidarity was gearing up to take telecommunications giant Telkom to task over labour processes during its “most aggressive” restructuring programme that would see thousands out of a job within a few months. Addressing media at the union’s headquarters, Solidarity CEO Dirk Hermann... →

Cyberthreats need better mitigation and preparedness – Deloitte

By: Creamer Media Reporter 10th June 2015 As global cyberthreat alerts rise by around 14% year-on-year, it has emerged that South Africa, and other African countries, remain significantly unprepared for a cyberattack and its aftermath. Advisory firm Deloitte technology, media and telecommunications leader for Africa Mark Casey believed... →

Telkom to shed employees as it embarks on next round of turnaround

By: Natasha Odendaal 10th June 2015 As JSE-listed Telkom's “Telkom 2.0” turnaround continued to gain traction, the telecommunications group has confirmed that nearly 8 000 employees would be impacted in one way or another. The group, which had shaved 1.2% off its operating costs in the financial year to March 31, in part owing to a... →

Solidarity questions impact of Telkom’s restructure on employees

By: Natasha Odendaal 9th June 2015 Trade union Solidarity on Tuesday claimed that, within the next two months, 7 800 employees at telecommunications group Telkom would be retrenched or transferred to other businesses. In a statement released following an “information session” with Telkom, Solidarity communications industry leader... →

Telkom to step up turnaround as gains emerge

By: Natasha Odendaal 8th June 2015 The 2016 financial year would see JSE-listed Telkom stabilise its net revenue, maintain an earnings before interest, taxes, depreciation and amortisation (Ebitda) margin of between 26% and 27% and a capital expenditure (capex) to revenue ratio of 15% to 18% as its restructuring journey continued... →

Telkom CEO Sipho Maseko discusses the group's financial results. Video and editing: Nicholas Boyd.

Ansys swings to profit after restructure

By: Natasha Odendaal 29th May 2015 Shares in AltX-listed Ansys surged nearly 9% on Friday after the Centurion-headquartered information technology firm successfully broke out of the red for the first time in two years and delivered triple-digit increases in its financial performance for the 2015 financial year, following extensive... →

Consumer-led technology change muted by the ‘re-enterprisation of IT’

By: Natasha Odendaal 28th May 2015 There were indications that consumers were no longer leading technological changes, with enterprises now driving the impetus for information technology (IT) adoption after a decade-long lull, advisory firm Deloitte said on Thursday, unpacking the findings of its latest ‘Technology, Media and... →

IoT set to be more an enterprise than a consumer play

By: Natasha Odendaal 28th May 2015 Despite widespread perception that the Internet of Things (IoT) will be consumer-driven, the emerging phenomenon is going to be more about “things” than people, Deloitte’s latest 'Technology, Media and Telecommunications (TMT) Predictions 2015' report has revealed. The report, released on... →

Shared security expertise enables small firms to access expert advice

By: Schalk Burger 22nd May 2015 Information technology security expertise is expensive, but sales channel partners can use their combined clout to share experts among the various partners, enabling small clients also to access expert security advice, says information and communications technology distributor DCC security... →

Reunert lifts H1 earnings

By: Natasha Odendaal 19th May 2015 Shortly after shedding its Nashua Mobile unit’s subscriber base in November, JSE-listed Reunert achieved higher earnings for the six-month period to March 31. For the period under review, the group posted an 11% rise in headline earnings a share to 264.8c and a 20% increase in basic earnings a... →

Altron TMT assures of turnaround on enhanced strategy

By: Natasha Odendaal 14th May 2015 After presenting dire financial results to shareholders this week, JSE-listed Allied Electronics (Altron) has developed a strategy incorporating joint ventures, key acquisitions, disposals, international expansion and cost savings to pull its Telecommunications, Multimedia and Information... →

UEC's manufacturing facility

MTN leverages Internet of Things

By: Natasha Odendaal 14th May 2015 Telecommunications major MTN has leveraged the emerging Internet of Things (IoT) to open up a “whole new world” into other industries for the JSE-listed firm’s business arm, while enabling African enterprises to gain greater control over the connection and management of machine-to-machine (M2M)... →

MTN Group chief enterprise officer Mteto Nyati

Talks over shedding of Autopage advanced – Altron

By: Natasha Odendaal 12th May 2015 A year after Reunert exited a saturated market by closing Nashua Mobile, Allied Electronics (Altron) has announced the advancement of talks aimed at shedding South Africa’s sole independent service provider, its own embattled subsidiary Autopage. JSE-listed Altron on Tuesday said the company was... →

Siemens bags BBBEE level 2 status

By: Natasha Odendaal 11th May 2015 German-headquartered global engineering firm Siemens on Monday announced that it had achieved a broad-based black economic-empowerment (BBBEE) level 2 status in South Africa for the first time. “Siemens has steadily increased its BBBEE points from 51 in 2006, and the new ranking followed a 7.6... →

Data-flow analysis key to developing adaptable data growth plan

By: Schalk Burger 8th May 2015 The exponential growth of data being generated and flowing into companies’ networks will necessitate that data management be closely linked to business strategies by identifying the most important data and efficiently manage the rest. This direct link between data management and corporate... →

BRYAN BALFE CommVault’s best practices involve assessing the generation, movements and flows of data and then matching them with the strategy of a business

Telkom to nurture entrepreneurs through new full-spectrum programme

By: Natasha Odendaal 7th May 2015 Information and communications technology (ICT) major Telkom on Thursday unveiled its new R100-million plus programme to incubate and develop starting up and existing entrepreneurs and small, medium-sized and microenterprises (SMMEs). The ‘FutureMakers’ programme would bolster enterprise and... →

Telkom CEO Sipho Maseko

SKA, AWS offer grants for innovative cloud services

By: Natasha Odendaal 28th April 2015 The Square Kilometre Array (SKA) Organisation and Amazon Web Services (AWS) have partnered to launch the ‘AstroCompute in the Cloud’ grant programme to attract innovative tools and techniques to process, store and analyse the global astronomy community’s vast amounts of astronomic data in the... →

Datacentrix says future bright as it secures multimillion-rand contracts

By: Natasha Odendaal 21st April 2015 Datacentrix is confident of the future as it has secured new three- to five-year contracts valued at around R500-million and extended a further R300-million in contracts. CEO Ahmed Mahomed on Tuesday said the group was well positioned for the new financial year, as the revenue from the new and... →

BPeSA appoints new CEO

21st April 2015 Business process outsourcing (BPO) industry association Business Process enabling South Africa (BPeSA) has appointed Tebogo Molapisane as its new CEO, following the relaunch of the national organisation. Molapisane has been involved in the contact centre industry for the past 16 years and was... →

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Africa Business System Consulting Efficiency Energy Export Financial Industrial Renewable Energy Water WSP Health SECURITY Service Technology Housing Projects Aluminium Automotive Gold Platinum afrisam Aggregate Building Cement Concrete Construction Design Environment ... more

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