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Business Process Outsouring News

Solidarity to tackle Telkom’s restructuring head-on

By: Natasha Odendaal 11th June 2015 Trade union Solidarity was gearing up to take telecommunications giant Telkom to task over labour processes during its “most aggressive” restructuring programme that would see thousands out of a job within a few months. Addressing media at the union’s headquarters, Solidarity CEO Dirk Hermann... →

Cyberthreats need better mitigation and preparedness – Deloitte

By: Creamer Media Reporter 10th June 2015 As global cyberthreat alerts rise by around 14% year-on-year, it has emerged that South Africa, and other African countries, remain significantly unprepared for a cyberattack and its aftermath. Advisory firm Deloitte technology, media and telecommunications leader for Africa Mark Casey believed... →

Telkom to shed employees as it embarks on next round of turnaround

By: Natasha Odendaal 10th June 2015 As JSE-listed Telkom's “Telkom 2.0” turnaround continued to gain traction, the telecommunications group has confirmed that nearly 8 000 employees would be impacted in one way or another. The group, which had shaved 1.2% off its operating costs in the financial year to March 31, in part owing to a... →

Solidarity questions impact of Telkom’s restructure on employees

By: Natasha Odendaal 9th June 2015 Trade union Solidarity on Tuesday claimed that, within the next two months, 7 800 employees at telecommunications group Telkom would be retrenched or transferred to other businesses. In a statement released following an “information session” with Telkom, Solidarity communications industry leader... →

Telkom to step up turnaround as gains emerge

By: Natasha Odendaal 8th June 2015 The 2016 financial year would see JSE-listed Telkom stabilise its net revenue, maintain an earnings before interest, taxes, depreciation and amortisation (Ebitda) margin of between 26% and 27% and a capital expenditure (capex) to revenue ratio of 15% to 18% as its restructuring journey continued... →

Telkom CEO Sipho Maseko discusses the group's financial results. Video and editing: Nicholas Boyd.

Ansys swings to profit after restructure

By: Natasha Odendaal 29th May 2015 Shares in AltX-listed Ansys surged nearly 9% on Friday after the Centurion-headquartered information technology firm successfully broke out of the red for the first time in two years and delivered triple-digit increases in its financial performance for the 2015 financial year, following extensive... →

Consumer-led technology change muted by the ‘re-enterprisation of IT’

By: Natasha Odendaal 28th May 2015 There were indications that consumers were no longer leading technological changes, with enterprises now driving the impetus for information technology (IT) adoption after a decade-long lull, advisory firm Deloitte said on Thursday, unpacking the findings of its latest ‘Technology, Media and... →

IoT set to be more an enterprise than a consumer play

By: Natasha Odendaal 28th May 2015 Despite widespread perception that the Internet of Things (IoT) will be consumer-driven, the emerging phenomenon is going to be more about “things” than people, Deloitte’s latest 'Technology, Media and Telecommunications (TMT) Predictions 2015' report has revealed. The report, released on... →

Shared security expertise enables small firms to access expert advice

By: Schalk Burger 22nd May 2015 Information technology security expertise is expensive, but sales channel partners can use their combined clout to share experts among the various partners, enabling small clients also to access expert security advice, says information and communications technology distributor DCC security... →

Reunert lifts H1 earnings

By: Natasha Odendaal 19th May 2015 Shortly after shedding its Nashua Mobile unit’s subscriber base in November, JSE-listed Reunert achieved higher earnings for the six-month period to March 31. For the period under review, the group posted an 11% rise in headline earnings a share to 264.8c and a 20% increase in basic earnings a... →

Altron TMT assures of turnaround on enhanced strategy

By: Natasha Odendaal 14th May 2015 After presenting dire financial results to shareholders this week, JSE-listed Allied Electronics (Altron) has developed a strategy incorporating joint ventures, key acquisitions, disposals, international expansion and cost savings to pull its Telecommunications, Multimedia and Information... →

UEC's manufacturing facility

MTN leverages Internet of Things

By: Natasha Odendaal 14th May 2015 Telecommunications major MTN has leveraged the emerging Internet of Things (IoT) to open up a “whole new world” into other industries for the JSE-listed firm’s business arm, while enabling African enterprises to gain greater control over the connection and management of machine-to-machine (M2M)... →

MTN Group chief enterprise officer Mteto Nyati

Talks over shedding of Autopage advanced – Altron

By: Natasha Odendaal 12th May 2015 A year after Reunert exited a saturated market by closing Nashua Mobile, Allied Electronics (Altron) has announced the advancement of talks aimed at shedding South Africa’s sole independent service provider, its own embattled subsidiary Autopage. JSE-listed Altron on Tuesday said the company was... →

Siemens bags BBBEE level 2 status

By: Natasha Odendaal 11th May 2015 German-headquartered global engineering firm Siemens on Monday announced that it had achieved a broad-based black economic-empowerment (BBBEE) level 2 status in South Africa for the first time. “Siemens has steadily increased its BBBEE points from 51 in 2006, and the new ranking followed a 7.6... →

Data-flow analysis key to developing adaptable data growth plan

By: Schalk Burger 8th May 2015 The exponential growth of data being generated and flowing into companies’ networks will necessitate that data management be closely linked to business strategies by identifying the most important data and efficiently manage the rest. This direct link between data management and corporate... →

BRYAN BALFE CommVault’s best practices involve assessing the generation, movements and flows of data and then matching them with the strategy of a business

Telkom to nurture entrepreneurs through new full-spectrum programme

By: Natasha Odendaal 7th May 2015 Information and communications technology (ICT) major Telkom on Thursday unveiled its new R100-million plus programme to incubate and develop starting up and existing entrepreneurs and small, medium-sized and microenterprises (SMMEs). The ‘FutureMakers’ programme would bolster enterprise and... →

Telkom CEO Sipho Maseko

SKA, AWS offer grants for innovative cloud services

By: Natasha Odendaal 28th April 2015 The Square Kilometre Array (SKA) Organisation and Amazon Web Services (AWS) have partnered to launch the ‘AstroCompute in the Cloud’ grant programme to attract innovative tools and techniques to process, store and analyse the global astronomy community’s vast amounts of astronomic data in the... →

Datacentrix says future bright as it secures multimillion-rand contracts

By: Natasha Odendaal 21st April 2015 Datacentrix is confident of the future as it has secured new three- to five-year contracts valued at around R500-million and extended a further R300-million in contracts. CEO Ahmed Mahomed on Tuesday said the group was well positioned for the new financial year, as the revenue from the new and... →

BPeSA appoints new CEO

21st April 2015 Business process outsourcing (BPO) industry association Business Process enabling South Africa (BPeSA) has appointed Tebogo Molapisane as its new CEO, following the relaunch of the national organisation. Molapisane has been involved in the contact centre industry for the past 16 years and was... →

Datacentrix posts higher year-end earnings

By: Natasha Odendaal 21st April 2015 JSE-listed integrated information and communication technology systems provider Datacentrix posted higher earnings for the financial year ended February 2015. The group achieved a 16.4% increase in earnings from R89-million in the year ended February 2014 to R103-million in the year under review. →

DRMSA to deliver interim DRM trial results to Icasa next week

By: Natasha Odendaal 17th April 2015 South Africa is progressing its ambitions of transitioning from analogue to digital radio broadcasting as two 12-month-long trials make headway in efforts to establish a starting base to keep radio relevant in a digital age. The trials evaluating the DRM and DAB+ standards, both of which were... →

South Africa continues to see big jobs potential in call-centre sector

By: Anine Kilian 17th April 2015 South Africa is fast becoming the new call centre destination of choice for large international firms, instead of countries like India and the Philippines, where the industry is well developed and thriving. Workforce solutions provider Manpower South Africa MD Lyndy van den Barselaar says this is... →

South Africa continues to see big jobs potential in call-centre sector

By: Anine Kilian 17th April 2015 South Africa is fast becoming the preferred new call centre destination of choice for large international firms, instead of countries like India and the Philippines, where the industry is well developed and thriving. Workforce solutions provider Manpower South Africa MD Lyndy van den Barselaar... →

BCX expects lower H1 basic earnings

By: Natasha Odendaal 10th April 2015 JSE-listed Business Connexion (BCX) expects a 63.6% to 67.4% drop in basic earnings per share (EPS) and a 8.3% to 21% hike in headline earnings per share (HEPS) for the six months ended February 28. The group’s EPS were expected to decrease to between 17c and 19c for the first half of the year,... →

Businesses moving to cloud as they gain more experience

By: Schalk Burger 10th April 2015 Businesses increasingly understand the value that cloud services provide as they become more experienced in using cloud services and gain more insight into issues of security and policies, says information and communications technology services major Dimension Data cloud GM Grant Morgan. The... →

IT threat extraction system removes scripts and macros from key documents

By: Schalk Burger 3rd April 2015 Information and communications technology security vendor Check Point’s Threat Extraction system removes macros, Java scripts and code-enabled capabilities from documents in a company’s network, preventing malicious scripts from executing processes, says Check Point product manager Noam Green.... →

NOAM GREEN Any document might contain malware and the only way to ensure malware-free documents is to reconstruct the file using known and safe elements

Skills, consistent corporate culture key to long-term growth, EOH claims

By: Schalk Burger 27th March 2015 JSE-listed information and communications technology firm EOH’s continuing growth is the result of its perennial focus on skilled people, organisational capabilities and consistent corporate culture, says EOH CEO Asher Bohbot. The company increased revenue by 39.4% and profits after tax by 37.7%... →

Photo by Duane Daws
ASHER BOHBOT EOH aims to provide technology, knowledge, skills and organisational ability critical to Africa’s development and growth

Control over unstructured data improves management, governance

By: Schalk Burger 27th March 2015 Controlling unstructured data using metadata and a data management system improves the management and use of unstructured data in companies, while also reducing risks, says data management specialist company Soarsoft International director Chris Hathaway. Metadata provides information about data.... →

CHRIS HATHAWAY Metadata is a powerful and efficient tool to organise unstructured data on-site or in the cloud and understand what actions must be taken

Cogta issues tender request for ICT information

By: Natasha Odendaal 23rd March 2015 As part of its “back to basics” agenda, the Department of Cooperative Governance and Traditional Affairs (Cogta) hopes to “empower citizens” and “enhance community participation” through the use of Web and mobile platforms. To this end, the department has called on information and communications... →

SA eyes becoming net exporter of ICT services, products through SMMEs

By: Natasha Odendaal 23rd March 2015 The Department of Telecommunications and Postal Services (DTPS) aims to leverage small, medium-sized and microenterprises (SMMEs), cooperatives and township and rural entrepreneurs to reverse South Africa’s status as a net importer of information and communications technology (ICT) products and... →

Jasco delivers lower interim earnings despite restructure

By: Natasha Odendaal 16th February 2015 Electronics group Jasco had spent the first half of the current financial year on recovering the lost sales volumes after a month-long strike in the metals and engineering sector shaved R5.8-million from the group’s profit before interest and taxes (PBIT). The JSE-listed group, which had just... →

Altech backs Namec call for slice of STB budget

By: Natasha Odendaal 13th February 2015 The deployment of South Africa’s long overdue digital terrestrial television (DTT) migration programme would pave the way for the revival of the local electronic manufacturing industry; however, industry participants believe the budget for the subsidised set-top boxes (STBs) should be diverted to... →

Western Cape to host outsourcing, offshoring summit

By: Natasha Odendaal 12th February 2015 The Western Cape would play host to the South African Outsourcing and Offshoring Summit 2015, from March 4 to 6, Western Cape Minister of Economic Opportunities Alan Winde announced on Thursday. Global companies, international investors and analysts were expected to descend on the event that... →

Photo by Duane Daws
Western Cape Minister of Economic Opportunities Alan Winde

Nashua Mobile subscriber base sale opens opportunity for growth – Reunert

By: Natasha Odendaal 19th November 2014 With the sale of Nashua Mobile's subscriber base now concluded and the unit subsequently closed, parent company Reunert planned to use the cash flows earned from the deal to “explore growth opportunities through investment”. The R1.4-billion profit from the split sale of Nashua Mobile’s... →

Cape Town sharpens its business image as it looks beyond tourism

By: Kim Cloete 10th October 2014 Cape Town is on a drive to strengthen its position as a key business capital in Africa. The Mother City is keen to retain its reputation as a leading tourist destination, but wants to be taken more seriously as a destination for local and international investment “This is not just a beautiful... →

Undisclosed group eyes Blue Label buy-out

By: Natasha Odendaal 1st October 2014 An undisclosed company has made a play for Blue Label Telecoms, with discussions now under way, the JSE-listed telecommunications group said on Wednesday. In a cautionary announcement to shareholders, Blue Label stated that a nonbinding expression of interest (EoI) to acquire all the issued... →

Datatec’s Westcon buys Verecloud

By: Natasha Odendaal 4th September 2014 JSE-listed information and communication technology group Datatec’s Westcon subsidiary has acquired US-based cloud services business Verecloud for $12-million. Verecloud, which was established in 2006, is the developer of an advanced channel distribution platform for cloud and services solutions... →

Photo by Duane Daws
Jens Montanana

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