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Business Process Outsouring News

Discussion document could affect BPO

23rd March 2007 A discussion document on wholesale call termination has been published in Government Gazette No. 29568 of January 29, 2007. 

BPO&O plan may create 100 000 jobs by end-2009

By: Nelendhre Moodley     15th March 2007 Following on from Cabinet’s approval of a comprehensive business process outsourcing and offshoring (BPO&O) sector support strategy in December 2006, which seeks to attract a portion of the rapidly-expanding global business, Minister of Trade and Industry Mandisi Mpahlwa on Thursday announced... 

Dialogue almost doubles full-year headline EPS

8th March 2007 AltX-listed call centre operator Dialogue Group which listed late last year, has posted strong maiden results for the year to December 2006 ahead of prelisting forecasts. 

Cape Town company develops new opportunities

By: Keith Campbell     9th February 2007 South African medium-sized electronics company Tellumat is making a major push in the area of wireless communications. 

Neotel signs wireless deal with Motorola

6th February 2007 South Africa's second national operator, Neotel, had signed an agreement with Motorola to undertake the radio frequency (RF) planning of its local wireless networks, Motorola said on Tuesday. 

African Cellular Towers in final talks to sell BEE stake

By: Matthew Hill     6th February 2007 AltX-listed cellular communication towers manufacturer Africa Cellular Towers (ACT) would be announcing its black economic-empowerment (BEE) deal by the end of the month, or, at the latest, mid-March, MD Chris Kruger told Engineering News Online on Tuesday. 

Consumer group urges govt to sell telecoms stakes

By: Matthew Hill     6th February 2007 South Africa's Telecommunications Action Group (Tag) has called on government to divest its interests in local telecommunications companies, including the country's fixed line operator, Telkom. 

Firm appeals court ruling preventing it from halting Kenya SNO decision

By: John Muchira     2nd February 2007 Econet Wireless has appealed against a High Court ruling that quashed its application to stop the Communications Commission of Kenya (CCK) from awarding the license for a second national operator (SNO) to a consortium led by Dubai’s Vtel Holdings. 

Vodacom subscribers rose 9,5% in Dec quarter

29th January 2007 South Africa's biggest cellular network provider, Vodacom, led by Alan Knott-Craig, grew its African market penetration by nearly 10% in the quarter ended December 31, compared to the previous three month period. In a note to shareholders on the JSE, the company said that it recorded 28,2-million... 

‘African broadband connections to exceed 7m by 2011’

29th January 2007 Fixed and wireless broadband connections in Africa are expected to exceed seven-million by 2011, information and communications technology market research and analysis firm, BMI-TechKnowledge said on Monday, with DSL subscribers making up 3,7-million and mobile cellular technologies and fixed... 

Tata Technologies launches web-based design engineering tool

By: Nelendhre Moodley     29th January 2007 Engineering technology firm Tata Technologies iKS has announced a new version of ‘igetit’, a web application created specifically for the world’s 15-million design engineering professionals, the company announced. 

Datapro board approves Orion acquisition funding, sells 20% to BEE group

15th January 2007 JSE-listed IT firm DataPro said on Monday that its board of directors had approved the vendor placing required for it to acquire 100% of Orion Telecom Investment, and loan claims against the telecoms company. 

Botswana seeks advisers on telecoms privatisation

By: Nelendhre Moodley     11th January 2007 The Botswana government, which plans to select a buyer for between 40% and 49% of its publicly-owned telecommunications utility by as soon the end of this year, has kick-started the process by requesting expressions of interest for advisory services. The Botswana Telecommunications Corporation... 

Competition Commission approves Orion acquisition

10th January 2007 South Africa's Competition Commission has unconditionally approved the acquisition of telecommunications firm Orion by DataPro, an independent telecommunications service provider, offering voice, data and Internet services. 

Corporates responsible for 80% of ewaste

15th December 2006 South African and global corporations are responsible for 80% of electronic-waste (e-waste), which is the world’s fastest-growing and potentially most dangerous waste problem, says African Sky CEO Allan Werth. 

‘No such thing as a free phone’

14th December 2006 A recently published guide entitled How to Buy a Cellphone in South Africa, by telecoms guru Arthur Goldstuck and Steven Ambrose, cautions consumers against the pitfalls of so-called ‘free phones’ when buying cell-phone contracts. 

Acsa partners telecoms firm in flight-info SMS service

13th December 2006 South African air travelers are now able to get up-to-the-minute information on departure and arrival times by means of a SMS on their cellphones, mobile firm NXT Mobile said on Wednesday. 

Success of 2010 World Cup depends on ICT industry - Minister

11th December 2006 Communication Minister Ivy Matsepe-Cassaburri has reiterated that the success of the FIFA 2010 World Cup will depend on the South African information and communications technology (ICT) industry. 

Datatec, Cisco enter into Middle East alliance

6th December 2006 JSE- and LSE-listed technology group Datatec and its Westcon subsidiary have signed a strategic agreement with global networking group Cisco to establish a dedicated operation in Dubai, focused on the sales and marketing of Cisco products in the Gulf. 

DBSA prioritises ICT projects

5th December 2006 With broad-based economic growth and regional economic integration being one of the Development Bank South Africa’s (DBSA) primary goals, the bank has invested in numerous information and technology (ICT) projects to the value of more than R3,2-billion in the Southern African Development... 

Telecom Namibia invests $17m in upgrade

4th December 2006 Technology firm Dimension Data on Monday announced that it had won a $17-million contract with Telecom Namibia to build an Internet protocol multiprotocol label switching (IP MPLS) super core, which would accelerate Telecom Namibia's vision to be a next generation network operator. 

New galv plant in first-quarter 2007, says listed cell-tower producer

By: Matthew Hill     29th November 2006 Johannesburg-based steel communication tower manufacturer Africa Cellular Towers (AC Towers), which made its debut on the AltX on Wednesday, aimed to double its production capacity by the second half of 2007, the company told Engineering News Online in an exclusive interview at the listing event. 

Spescom pins growth hopes on call-centre market

28th November 2006 JSE-listed information and communications technology company Spescom on Tuesday reported an improved trading position for the second half, with a R0,5-million profit, and indicated that it expected to benefit from growing telecoms opportunities. 

Telecoms CEOs set to gather for Hong Kong roundtable

28th November 2006 The International Telecommunication Union (ITU) has called for pubic participation ahead of the ITU Telecom World 2006 conference, which takes place from December 4 to 8, in Hong Kong, China. 

World Cup cities promise affordable Web access by 2010

By: Nelendhre Moodley     24th November 2006 The World Cup host cities of Durban, Johannesburg and Cape Town claim to be well on the way to meeting their stated target of making affordable Web access available in time for the football spectacular, having already started to rollout public Web and e-mail services. 

Caution urged when outsourcing re-engineering services

24th November 2006 Apart from the fact that outsourcing re-engineering services offers the obvious advantage of no longer having to provide large infrastructures with the requisite machinery, it is now considered more practical and indeed, cost efficient, for a company to opt for this route while concentrating on... 

Bandwidth capacity will be in place by 2009

By: Terence Creamer     24th November 2006 South Africa’s bandwidth constraints would have been fully dealt with by 2009, a year ahead of the 2010 Fifa World Cup, Telkom’s chief technical officer Thami Msimango promised. 

Vodacom rolls out 3G network in Tanzania

By: Helene Le Roux     24th November 2006 The demand for broadband is picking up in African countries outside South Africa and cellular service providers are viewing the increasing requirements for Internet and other data services as a significant opportunity for growth. 

Telkom boss admits to keeping an ever-close watch on regulatory changes

By: Helene Le Roux     24th November 2006 Of the hundreds of challenges and opportunities that Telkom is presented with, the company’s CEO, Papi Molotsane, has admitted that it is regulation that keeps him awake at night. 

Surging data use creating capacity challenge for Vodacom

By: Matthew Hill     24th November 2006 South Africa's biggest cellular service provider Vodacom's data usage volumes for October had shown a 400% increase from the same time last year, with a 113 000 users in the month, the company said on Friday. 

Mobile telecoms suppliers makes AltX debut

By: Mariaan Webb     22nd November 2006 The sound of African drums marked the arrival of another listing on the JSE's alternative exchange (AltX) when mobile telecommunications supplier Celcom CEO Stefano Brachini and MD Luca Brachini on Wednesday morning beat the drum to signify the launch of the company's debut on the Johannesburg... 

African Cellular Towers to begin trading on AltX next week

22nd November 2006 Turnkey telecommunication network projects specialist African Cellular Towers plans to list on the AltX on November 29, the company said on Wednesday. 

DataPro eyes new opportunities as telecoms market liberalises

20th November 2006 AltX-listed Internet service provider DataPro on Monday announced that its operating profit for the year ended August 31 had increased by 385% compared to the previous year's results, to R19-million. 

Didata buys 51% stake in Namibia's ICT Holdings

20th November 2006 South Africa's biggest technology firm Dimension Data (Didata) has acquired a 51% stake in ICT Holdings, Namibia, the information technology division of the Ohlthaver and List Group of Companies (O&L), it announced on Monday, without disclosing the purchase price. 

SA ICT firm targets African contact-centre market

By: Nelendhre Moodley     20th November 2006 Information and communication technology (ICT) company Spescom DataFusion is preparing to expand into Africa where demand for end-to-end contact centre solutions is growing. 

DataPro scales up quickly through acquisitions

By: Nelendhre Moodley     20th November 2006 Alternative Stock Exchange-listed telecommunications service provider DataPro, which only last week reported its fifth acquisition in the last fourteen months, announced at its year-ended August 2006 results presentation that it hoped to have concluded the Orion Telecom acquisition by March next... 

Wireless connectivity to boost subscriber numbers – analyst

20th November 2006 Most of the new growth in subscriber numbers was expected to arise from wireless connectivity, information technology market analyst BMI-TechKnowledge said on Monday. 

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