https://www.engineeringnews.co.za
Business|Service|Technology
Business|Service|Technology
business|service|technology

AI assistant for improved online meeting experience

Image of person in front of laptop, to show that the Infor Coleman Digital Assistant is now available for  Microsoft Teams

The Infor Coleman Digital Assistant is now available for Microsoft Teams

15th December 2021

     

Font size: - +

A virtual assistant that provides a conversational interface and offers custom skills, a chat user experience (UX), and natural language processing (NLP) capabilities is now available for use on the Microsoft Teams platform.

The Infor Coleman Digital Assistant was previously available on a web browser, the Infor Go mobile application (app), and Amazon Alexa for Business. Infor customers can now interact with the artificial intelligence (AI) assistant using Microsoft Teams, which aims to help reduce adoption friction when rolling out the digital assistant to organisations that already use the Teams tool.

The digital assistant is designed to use a conversational UX and NLP, with deep domain and industry knowledge, to chat, hear and talk. In the future it is expected to also be able to analyse images to help people work more efficiently.

The app can help maximize work potential by:

  • Advising: It can provide intelligent insights designed to help users make decisions
  • Augmenting: It can serve as a partner to help amplify a user’s work and provide key information at critical decision points
  • Automating: It can complete low-value, repetitive tasks to enable users to focus on more valuable work
  • Conversing: It can offer a better user experience with more efficient interactions

“In the post-pandemic world, remote working and the use of collaboration platforms such as Microsoft Teams are ever more relevant. Enabling Coleman Digital Assistant within that ecosystem is a testimony to Infor’s commitment to be on the leading edge of technology trends. We are excited to offer our customers the opportunity to use the same chat platform to collaborate among colleagues and to access their business information via a secured app such as the Infor Coleman Teams app,” said Infor Coleman product director Vignesh Subramanian.

New Infor customers can activate the app directly from the Teams store, while existing customers can activate the service by means of Infor Support.

Comments

Showroom

Universal Storage Systems (SA)
Universal Storage Systems (SA)

South African leader in Steel -Racking, -Shelving, and -Mezzanine flooring. Universal has innovated an approach which encompasses conceptualising,...

VISIT SHOWROOM 
Booyco Electronics
Booyco Electronics

Booyco Electronics, South African pioneer of Proximity Detection Systems, offers safety solutions for underground and surface mining, quarrying,...

VISIT SHOWROOM 

Latest Multimedia

sponsored by

Option 1 (equivalent of R125 a month):

Receive a weekly copy of Creamer Media's Engineering News & Mining Weekly magazine
(print copy for those in South Africa and e-magazine for those outside of South Africa)
Receive daily email newsletters
Access to full search results
Access archive of magazine back copies
Access to Projects in Progress
Access to ONE Research Report of your choice in PDF format

Option 2 (equivalent of R375 a month):

All benefits from Option 1
PLUS
Access to Creamer Media's Research Channel Africa for ALL Research Reports, in PDF format, on various industrial and mining sectors including Electricity; Water; Energy Transition; Hydrogen; Roads, Rail and Ports; Coal; Gold; Platinum; Battery Metals; etc.

Already a subscriber?

Forgotten your password?

MAGAZINE & ONLINE

SUBSCRIBE

RESEARCH CHANNEL AFRICA

SUBSCRIBE

CORPORATE PACKAGES

CLICK FOR A QUOTATION







sq:0.158 0.215s - 244pq - 2rq
Subscribe Now