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Business Process Outsouring News

Platform ensures more effective communication

By: Marleny Arnoldi     22nd September 2017 With ineffective communication often affecting the level of health and safety implementation and efficiency in industries that have stringent safety requirements, software company Wyzetalk provides more effective communication for such industries.  

Bringing data to life using advanced analytics

By: Schalk Burger     8th September 2017 Information services multinational Experian has established innovation laboratories, which it terms “DataLabs”, in the US, Brazil and UK to stimulate organic product development, says Experian VP Eric Haller. Since the first laboratory was launched in San Diego, in the US, in 2011, products... 

Alviva to leverage services strength for growth over next year

By: Schalk Burger     7th September 2017 Business information and communication technology (ICT) company Alviva will leverage the investments made into its subsidiaries and infrastructure, which has helped to reduce gearing, broadened its offerings and improved efficiencies, to drive growth over the next year. The firm had increased the... 

Servest acquires stake in ICT services company

By: Mia Breytenbach     1st September 2017 International facilities management provider Servest has partnered with investment company Bottega InvestCo in the acquisition of integrated information and communications technology (ICT) services company Getronics. The transaction, which is supported by specialist banking and asset management... 

Servest acquires stake in ICT services company
Photo by Duane Daws
ENABLING TRANSACTION The transaction, will enable Servest to provide a seamless facility management and mobile technology offering for its growing client base

Long4Life to buy beverage packaging business for up to R360m

By: Creamer Media Reporter      23rd August 2017 Investment holding company Long4Life will acquire Inhle Beverages, a contract packaging business in Gauteng, for up to R360-million in cash and shares. Inhle, which is based in Heidelberg, specialises in the canning and bottling of carbonated soft drinks, mineral water and energy drinks. It is... 

Project aids community development

By: Marleny Arnoldi     18th August 2017 With 70% of the R370-million Cornubia Interchange project complete, construction design and engineering services provider Royal HaskoningDHV and the eThekwini roads provision department say the project is likely to be completed in January next year.  

Project aids  community development
PILING UP Royal HaskoningDHV construction project manager Drew Wilson says the biggest challenge has been piling and the foundation of the structure

Cybersecurity must be foundation for digital economy, but skills deficit problematic – BMI-T

By: Schalk Burger     17th August 2017 Information technology (IT) security incidents, such as ransomware attacks carried out this year, occasion a large, but reactionary, response from companies and industries; however, this typically happens only after significant damage has been done. “IT security can no longer be an afterthought... 

Majozi Bros, Hire-It join forces to create one-of-a-kind black-owned JV

By: Samantha Herbst     10th August 2017 Durban-based Majozi Brothers Construction has joined forces with tool hire and sales company Hire-It to establish a new Level 2 broad-based black economic-empowerment (BBBEE) joint venture (JV) company – Majozi Bros Tool Hire & Sales. The new JV, which is 51% owned by Majozi Brothers and 49%... 

Majozi Bros, Hire-It join forces to create one-of-a-kind black-owned JV
Pictured at their new premises on Chris Hani road, Durban North are Majozi Bros Tool Hire & Sales joint venture partners Sihle Ndlela, Richard Fraser and Simphiwe Majozi

Local presence drives Southern Africa demand for UK firm’s IIoT solutions

By: Schalk Burger     28th July 2017 Mobile Industrial Internet of Things (IIoT) service provider Eseye reports good growth in demand for its connectivity solutions in Southern Africa after it opened local offices in the region, says Eseye Southern Africa regional manager Jeremy Potgieter. The UK-based company has been providing its... 

Local presence drives Southern Africa demand for UK firm’s IIoT solutions
JEREMY POTGIETER The industrial-grade solutions enable clients to leverage commercial telecommunications networks for IIoT data connectivity

Firm reports growing demand for access control and video as a service

By: Schalk Burger     30th June 2017 Internet protocol-based security systems company Genetec is reporting growing interest in its Internet of Things (IoT) platform for access control and video as a service (ACaaS and VaaS) offerings in the sub-Saharan Africa region, says Genetec Africa regional sales manager Brent Cary. The... 

Firm reports growing demand for access control and video  as a service
BRENT CARY Demand for cloud-based IoT platforms – owing to the cybersecurity protection – is starting to pick up across Africa

Upliftment model launched to help BoP SMMEs

By: Anine Kilian     7th June 2017 Turnkey business solutions provider Modular has launched its Modularise initiative and show room, in Pretoria. The Modular Innoboxes are made from reusable storage containers and contain the hardware, software and educational content to run a successful business in a micro economy.  

Upliftment model launched to help BoP SMMEs
Hasan Darwish

Call for business to integrate enterprises into supply chains

     26th May 2017 Although both the public and private sector continue investing significant amounts in enterprise and supplier development, many of these efforts remain focused on small, medium-sized and microenterprises (SMME’s), says TSK Group FD Thuso Koboyatau. He states that, “In an environment such as South... 

Call for business to integrate enterprises into supply chains
Photo by Duane Daws
NEW FOCUS MAY SAVE CONSTRUCTION Qualifying small enterprise have been somewhat neglected, but could be key to addressing South Africa’s socioeconomic problems

Machines produce components for isotope facility 

By: Simone Liedtke     28th April 2017 Machine component manufacturer Precision Separators bought six computer numerical control (CNC) machines from machine industry company Hurco to manufacture and produce components for private company Klydon’s medical isotope facility MoF6. 

Machines produce components for isotope facility
Machines produce components for isotope facility

Amid challenges, power sector offers massive opportunities

By: Nadine James     17th March 2017 Although the power and electricity sector in Africa faces massive challenges, it also offers massive opportunities, says Power & Electricity World Africa (PEWA) event organiser Terrapinn.  

Amid challenges, power sector offers massive opportunities
MOMENT IN THE SUN Africa’s largest power and electricity event offers innovative, cost-effective means of tackling Africa’s power challenges

Microgrid powers Kruger Park lodge resort

     17th March 2017 American battery manufacturer Aquion Energy last month announced the completion of  a newly installed offgrid microgrid at a nature lodge resort in Kruger National Park in South Africa, which consists of a 55 kWh Aquion Aspen battery bank, paired with a 10 kW solar array. Aquion, which... 

Microgrid powers Kruger Park lodge resort
WORTH ITS SALT The saltwater batteries have been sized to comfortably support the lodge's loads during overcast conditions

Barloworld launches incubation hub to assist in SMME development

By: David Oliveira     14th March 2017 JSE-listed Barloworld on Tuesday launched the Siyakhula Incubation Hub at its Johannesburg offices to assist suppliers and other companies operating in its value chain to overcome challenges such as market access, finance and skills that tend to impact on small, medium-sized and microenterprises... 

Software provider renews refinery service agreement

By: Nadine James     10th March 2017 Process and operations control management specialist BluESP has renewed its yearly service agreement with a local refinery following the client’s decision to maintain its relationship with the company to ensure that the benefits achieved using BluESP’s advance process control (APC) technology... 

Software provider renews refinery service agreement
Photo by Duane Daws
OPERATIONS REFINED The technology has improved the refinery's processes, increasing throughput and reducing the overall carbon footprint

Alstom awarded its first tramway contract in Taiwan

     3rd March 2017 Multinational rail transport company Alstom has been awarded a contract by China Steel Corporation to supply fifteen Citadis trams for Phase 2 of the Kaohsiung tramway project, in Taiwan, which is expected to start revenue service in 2019. This tramway project – the first of its kind for Alstom... 

Alstom awarded  its first tramway  contract in Taiwan
Photo by Bloomberg
TRAMWAY CONTRACT Alstom will supply fifteen Citadis trams for Phase 2 of the Kaohsiung tramway project in Taiwan

German-backed initiative to help increase use of solar energy in industrial processes

By: David Oliveira     3rd March 2017 The South African National Energy Development Institute (Sanedi) and the Southern African-German Chamber of Commerce and Industry (SAGCCI) announced last month that they had teamed up for the international Solar Payback project, which aims to increase the use of solar thermal energy in industrial... 

Conference hopes to catalyse African energy revolution

By: Nadine James     17th February 2017 The 2017 Africa Energy Indaba will enable African energy sector stakeholders to evaluate opportunities and the means to pursue them that could unlock the continent’s energy potential and spark something of an energy revolution, says Indaba organising company Siyenza. “The African continent has... 

Conference hopes to catalyse African energy revolution
BOOSTING ENERGY The Africa Energy Indaba brings together politicians and energy luminaries to envision and catalyse decisions that will enhance access to energy

Business Process Services incentive scheme created 30 000 jobs – DTI

By: African News Agency      1st February 2017 The Business Process Services (BPS) Incentive Scheme of the department of trade and industry (DTI) has created 30 000 jobs since 2011, the department said on Tuesday. “The objective of the BPS scheme is to create employment opportunities particularly for the young people of South Africa through... 

UK investors set to help South Africa's outsourcing industry

By: African News Agency      24th January 2017 Key role-players in the UK’s Business Process Services (BPS) industry with operations in South Africa have agreed to work with the Department of Trade and Industry (DTI) to enhance the country’s value proposition, the DTI said on Tuesday. The decision to set up a technical working group was taken... 

UK investors set to help South Africa's outsourcing industry
Photo by Duane Daws
Trade and Industry Minister Dr Rob Davies

New technology enables control of express deliveries

     2nd December 2016 Express parcels company DPD Laser has rolled out an advanced mobile technology platform at its Dawn Wing and Time Freight businesses that it believes sets it up as an industry leader in the South African express service sector.  The platform offers customers unprecedented real-time visibility and... 

New technology enables control of express deliveries
CUSTOMERS IN CONTROL Dawn Wing provides high-quality services to its customers

Programme encourages standalone third-party distribution businesses

By: Sascha Solomons     2nd December 2016 As a means to grow the customer base in underserved communities and informal markets, global beverages company Coca-Cola Beverages South Africa’s (CCBSA’s) local distribution partner (LDP) programme has been launched to help local entrepreneurs create sustainable standalone distribution... 

Programme encourages standalone third-party distribution businesses
DISTRIBUTION BUSINESSES Coca-Cola Beverages South Africa’s local distribution partner (LDP) programme has been launched to help local entrepreneurs create standalone distribution businesses

South Africa wins global outsourcing award 

By: Megan van Wyngaardt     14th November 2016 South Africa has been named the Annual Outsourcing Destination of the Year for 2016 by the Global Sourcing Association, which presented the award at a ceremony, held in the UK, that brought together more than 350 association members of the representative leading international outsourcing service... 

Gas company able to remotely monitor customer sites

     26th August 2016 South African automation specialist Abacus Automation was in July approached by a natural gas supplier, which requested that Abacus provide a solution that would allow the supplier to conduct remote monitoring of its customers’ sites. Prior to the implementation of this solution, the customer... 

Gas company able to remotely monitor customer sites
Photo by Shutterstock
DELIVER US FROM OUTDATED TECH A natural gas supplier approached Abacus to design a system that would facilitate gas delivery

Image processing system upgraded

By: Nadine James     26th August 2016 Multinational electronics company Omron earlier this year launched the upgraded Vision FH high-speed camera controller with enhanced optical character recognition (OCR) to allow for high-speed production line inspection without compromising on quality. Omron South Africa Vision field application... 

Image processing  system upgraded
ALL SEEING EYE The Vision FH high-speed camera can capture highly sensitive, high-resolution images

Software maximises mineral recovery

By: Nadine James     26th August 2016 Process management specialists BluESP’s advanced process control (APC) solution uses software that incorporates multivariable model predictive control to manage and stabilise complex interactions in industrial processes and maximise mineral recovery processes at mining companies, says BluESP... 

Software maximises mineral recovery
VIRTUAL CHANGING REALITY Advanced process control software essentially creates a virtual plant where engineers can predict and manipulate outcomes by changing plant variables

Specialists look to expand freightrelated services

By: Nadine James     26th August 2016 Automation specialist Abacus Automation intends to further business relations with State-owned freight utility Transnet Port Terminals (TPT), and increase its market share in port and harbour services through the implementation and optimisation of its crane automation offering. The company –... 

Specialists look to expand freightrelated services
SMOOTH PORT OPERATION Abacus supplied the automation solution for two 40 t Terex rail mounted gantry cranes that were supplied to Pier 2 of the Durban port

Cognitive computing removes human bias, augments decisions

By: Schalk Burger     19th August 2016 Cognitive computing systems help to remove human biases and augment decisions owing to the breadth of information they use, says technology and software multinational IBM Cognitive Solutions GM Jay Bellissimo. Cognitive systems understand content in context, reason with purpose, learn at scale,... 

Company supplies single chamber melting, casting furnace

     5th August 2016 Mechanical engineering company Hertwich Engineering will supply a melting and casting furnace with a capacity of 55 000 t of aluminium a year, as well as a charging machine, to Austrian aluminium product supplier AMAG. Commissioning of the new furnace is scheduled for mid-2017. The move to... 

Company supplies single chamber melting, casting furnace
DUAL FURNACE The new aluminum melting and casting furnace will have a capacity of 55 000 t a year

On-line reconditioning service reduces downtime

     5th August 2016 Furnace and industrial service provider Dickinson Group offers an on-line tyre and trunnion roller surface reconditioning service, which enables worn or damaged running faces of tyres and rollers to be machined while the vessel is in operation, thereby reducing downtime. The company explains that... 

On-line reconditioning service reduces downtime
EFFICIENT OPERATION Dickinson's on-line reconditioning service eliminates inherent costs of downtime and consequential loss of production

Supply chain planning services lower adoption barrier for local firms

By: Schalk Burger     5th August 2016 The supply chain planning services of US-based firm ToolsGroup, provided as an outsourced business process, enable local companies to tap into international best practices at an affordable rate, says ToolsGroup Africa director Simon Oosthuizen. Companies can use the supply chain planning tools... 

Wastewater treatment necessary to grow the economy

By: Nadine James     29th July 2016 Consistent and sustainable water supply is necessary to ensure socioeconomic growth; therefore, wastewater treatment, as a comparatively cost-effective solution that reduces strain on available water supply, is vital to economic growth in water-stressed countries, says waste management company... 

Wastewater treatment necessary to grow  the economy
UNDERCOVER OPERATION The underground biological wastewater treatment plant should remain operational for up to 25 years

Aggregated cloud services portal provides detailed customisation options

By: Schalk Burger     22nd July 2016 The aggregated cloud services platform Skylight, launched by multinational Internet service provider Internet Solutions last month, enables companies to have different use models for each department or workload, and provides access to local and international cloud platforms that can meet their... 

Cybersecurity monitoring centre set up in Joburg

By: Schalk Burger     1st July 2016 Global professional services firm Deloitte launched its Cyber Intelligence Centre (CIC) in Woodmead, Johannesburg, last month, which is one of 17 worldwide centres used in combination to provide 24/7 high-level protection for subscribers, says Deloitte Cyber Risk Services Advisory Africa leader... 

Cybersecurity monitoring centre set up in Joburg
DELOITTE SA CIC The CIC builds threat models for each client using knowledge of their environments and operations, as well as threat intelligence to identify which clients are at risk from specific threats

Conference demonstrates company’s commitment to clients

By: Nadine James     20th May 2016 Alternative building solutions developer Hydraform International held a two-day conference on its business development plan for existing and prospective clients at the Birchwood Hotel and OR Tambo Conference Centre, in Boksburg, last month. Themed ‘Hydraform: Committed to your Journey’, the... 

Conference demonstrates  company’s commitment  to clients
HYDRAFORM: COMMITTED TO YOUR JOURNEY The 2016 conference was meant to foster closer relationships between Hydraform and its clients
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