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Business Process Outsourcing

Cybersecurity must be foundation for digital economy, but skills deficit problematic – BMI-T
17th August 2017 By: Schalk Burger

Information technology (IT) security incidents, such as ransomware attacks carried out this year, occasion a large, but reactionary, response from companies and industries; however, this typically... 


Pictured at their new premises on Chris Hani road, Durban North are Majozi Bros Tool Hire & Sales joint venture partners Sihle Ndlela, Richard Fraser and Simphiwe Majozi
Majozi Bros, Hire-It join forces to create one-of-a-kind black-owned JV
10th August 2017 By: Samantha Herbst

Durban-based Majozi Brothers Construction has joined forces with tool hire and sales company Hire-It to establish a new Level 2 broad-based black economic-empowerment (BBBEE) joint venture (JV)... 


JEREMY POTGIETER
The industrial-grade solutions enable clients to leverage commercial telecommunications networks for IIoT data connectivity
Local presence drives Southern Africa demand for UK firm’s IIoT solutions
28th July 2017 By: Schalk Burger

Mobile Industrial Internet of Things (IIoT) service provider Eseye reports good growth in demand for its connectivity solutions in Southern Africa after it opened local offices in the region, says... 


BRENT CARY
Demand for cloud-based IoT platforms – owing to the cybersecurity protection – is starting to pick up across Africa
Firm reports growing demand for access control and video as a service
30th June 2017 By: Schalk Burger

Internet protocol-based security systems company Genetec is reporting growing interest in its Internet of Things (IoT) platform for access control and video as a service (ACaaS and VaaS) offerings... 


Hasan Darwish
Upliftment model launched to help BoP SMMEs
7th June 2017 By: Anine Kilian

Turnkey business solutions provider Modular has launched its Modularise initiative and show room, in Pretoria. The Modular Innoboxes are made from reusable storage containers and contain the... 


NEW FOCUS MAY SAVE CONSTRUCTION Qualifying small enterprise have been somewhat neglected, but could be key to addressing South Africa’s socioeconomic problems
Call for business to integrate enterprises into supply chains
26th May 2017

Although both the public and private sector continue investing significant amounts in enterprise and supplier development, many of these efforts remain focused on small, medium-sized and... 


Machines produce components for isotope facility
Machines produce components for isotope facility
28th April 2017 By: Simone Liedtke

Machine component manufacturer Precision Separators bought six computer numerical control (CNC) machines from machine industry company Hurco to manufacture and produce components for private... 


WORTH ITS SALT The saltwater batteries have been sized to comfortably support the lodge's loads during overcast conditions
Microgrid powers Kruger Park lodge resort
17th March 2017

American battery manufacturer Aquion Energy last month announced the completion of  a newly installed offgrid microgrid at a nature lodge resort in Kruger National Park in South Africa, which... 


MOMENT IN THE SUN Africa’s largest power and electricity event offers innovative, cost-effective means of tackling Africa’s power challenges
Amid challenges, power sector offers massive opportunities
17th March 2017 By: Nadine James

Although the power and electricity sector in Africa faces massive challenges, it also offers massive opportunities, says Power & Electricity World Africa (PEWA) event organiser Terrapinn.  


Barloworld launches incubation hub to assist in SMME development
14th March 2017 By: David Oliveira

JSE-listed Barloworld on Tuesday launched the Siyakhula Incubation Hub at its Johannesburg offices to assist suppliers and other companies operating in its value chain to overcome challenges such... 


OPERATIONS REFINED The technology has improved the refinery's processes, increasing throughput and reducing the overall carbon footprint
Software provider renews refinery service agreement
10th March 2017 By: Nadine James

Process and operations control management specialist BluESP has renewed its yearly service agreement with a local refinery following the client’s decision to maintain its relationship with the... 


TRAMWAY CONTRACT 
Alstom will supply fifteen Citadis trams for Phase 2 of the Kaohsiung tramway project in Taiwan
Alstom awarded its first tramway contract in Taiwan
3rd March 2017

Multinational rail transport company Alstom has been awarded a contract by China Steel Corporation to supply fifteen Citadis trams for Phase 2 of the Kaohsiung tramway project, in Taiwan, which is... 


German-backed initiative to help increase use of solar energy in industrial processes
3rd March 2017 By: David Oliveira

The South African National Energy Development Institute (Sanedi) and the Southern African-German Chamber of Commerce and Industry (SAGCCI) announced last month that they had teamed up for the... 


BOOSTING ENERGY The Africa Energy Indaba brings together politicians and energy luminaries to envision and catalyse decisions that will enhance access to energy
Conference hopes to catalyse African energy revolution
17th February 2017 By: Nadine James

The 2017 Africa Energy Indaba will enable African energy sector stakeholders to evaluate opportunities and the means to pursue them that could unlock the continent’s energy potential and spark... 


Business Process Services incentive scheme created 30 000 jobs – DTI
1st February 2017 By: African News Agency

The Business Process Services (BPS) Incentive Scheme of the department of trade and industry (DTI) has created 30 000 jobs since 2011, the department said on Tuesday. “The objective of the BPS... 


Trade and Industry Minister Dr Rob Davies
UK investors set to help South Africa's outsourcing industry
24th January 2017 By: African News Agency

Key role-players in the UK’s Business Process Services (BPS) industry with operations in South Africa have agreed to work with the Department of Trade and Industry (DTI) to enhance the country’s... 


CUSTOMERS IN CONTROL 
Dawn Wing provides high-quality services to its customers
New technology enables control of express deliveries
2nd December 2016

Express parcels company DPD Laser has rolled out an advanced mobile technology platform at its Dawn Wing and Time Freight businesses that it believes sets it up as an industry leader in the South... 


DISTRIBUTION BUSINESSES
Coca-Cola Beverages South Africa’s local distribution partner (LDP) programme has been launched to help local entrepreneurs create standalone distribution businesses
Programme encourages standalone third-party distribution businesses
2nd December 2016 By: Sascha Solomons

As a means to grow the customer base in underserved communities and informal markets, global beverages company Coca-Cola Beverages South Africa’s (CCBSA’s) local distribution partner (LDP)... 


South Africa wins global outsourcing award
14th November 2016 By: Megan van Wyngaardt

South Africa has been named the Annual Outsourcing Destination of the Year for 2016 by the Global Sourcing Association, which presented the award at a ceremony, held in the UK, that brought... 


DELIVER US FROM OUTDATED TECH A natural gas supplier approached Abacus to design a system that would facilitate gas delivery
Gas company able to remotely monitor customer sites
26th August 2016

South African automation specialist Abacus Automation was in July approached by a natural gas supplier, which requested that Abacus provide a solution that would allow the supplier to conduct... 


VIRTUAL CHANGING REALITY Advanced process control software essentially creates a virtual plant where engineers can predict and manipulate outcomes by changing plant variables
Software maximises mineral recovery
26th August 2016 By: Nadine James

Process management specialists BluESP’s advanced process control (APC) solution uses software that incorporates multivariable model predictive control to manage and stabilise complex interactions... 


ALL SEEING EYE The Vision FH high-speed camera can capture highly sensitive, high-resolution images
Image processing system upgraded
26th August 2016 By: Nadine James

Multinational electronics company Omron earlier this year launched the upgraded Vision FH high-speed camera controller with enhanced optical character recognition (OCR) to allow for high-speed... 


SMOOTH PORT OPERATION Abacus supplied the automation solution for two 40 t Terex rail mounted gantry cranes that were supplied to Pier 2 of the Durban port
Specialists look to expand freightrelated services
26th August 2016 By: Nadine James

Automation specialist Abacus Automation intends to further business relations with State-owned freight utility Transnet Port Terminals (TPT), and increase its market share in port and harbour... 


Cognitive computing removes human bias, augments decisions
19th August 2016 By: Schalk Burger

Cognitive computing systems help to remove human biases and augment decisions owing to the breadth of information they use, says technology and software multinational IBM Cognitive Solutions GM Jay... 


DUAL FURNACE The new aluminum melting and casting furnace will have a capacity of 55 000 t a year
Company supplies single chamber melting, casting furnace
5th August 2016

Mechanical engineering company Hertwich Engineering will supply a melting and casting furnace with a capacity of 55 000 t of aluminium a year, as well as a charging machine, to Austrian aluminium... 


EFFICIENT OPERATION Dickinson's on-line reconditioning service eliminates inherent costs of downtime and consequential loss of production
On-line reconditioning service reduces downtime
5th August 2016

Furnace and industrial service provider Dickinson Group offers an on-line tyre and trunnion roller surface reconditioning service, which enables worn or damaged running faces of tyres and rollers... 


Supply chain planning services lower adoption barrier for local firms
5th August 2016 By: Schalk Burger

The supply chain planning services of US-based firm ToolsGroup, provided as an outsourced business process, enable local companies to tap into international best practices at an affordable rate,... 


UNDERCOVER OPERATION The underground biological wastewater treatment plant should remain operational for up to 25 years
Wastewater treatment necessary to grow the economy
29th July 2016 By: Nadine James

Consistent and sustainable water supply is necessary to ensure socioeconomic growth; therefore, wastewater treatment, as a comparatively cost-effective solution that reduces strain on available... 


Aggregated cloud services portal provides detailed customisation options
22nd July 2016 By: Schalk Burger

The aggregated cloud services platform Skylight, launched by multinational Internet service provider Internet Solutions last month, enables companies to have different use models for each... 


DELOITTE SA CIC
The CIC builds threat models for each client using knowledge of their environments and operations, as well as threat intelligence to identify which clients are at risk from specific threats
Cybersecurity monitoring centre set up in Joburg
1st July 2016 By: Schalk Burger

Global professional services firm Deloitte launched its Cyber Intelligence Centre (CIC) in Woodmead, Johannesburg, last month, which is one of 17 worldwide centres used in combination to provide... 


HYDRAFORM: COMMITTED TO YOUR JOURNEY The 2016 conference was meant to foster closer relationships between Hydraform and its clients
Conference demonstrates company’s commitment to clients
20th May 2016 By: Nadine James

Alternative building solutions developer Hydraform International held a two-day conference on its business development plan for existing and prospective clients at the Birchwood Hotel and OR Tambo... 


DTI urged to consult widely on new rail, agroprocessing incentives
DTI urged to consult widely on new rail, agroprocessing incentives
17th May 2016 By: Terence Creamer

Trade and Industry Minister Dr Rob Davies reaffirmed on Tuesday that government planned to pursue an increasing number of sector-specific incentive schemes, with an initial focus on the creation of... 


EOH focuses on expansion, after posting strong results
1st April 2016 By: Schalk Burger

Information technology and services firm EOH has posted strong interim results for the period ended December 31, 2015, and is accelerating its use of joint ventures and acquisitions to expand its... 


SBU SHABALALA
The CQS acquisition will bolster the financial services segment of Adapt IT
Adapt IT posts strong interim results, remains acquisitive
25th March 2016 By: Schalk Burger

JSE-listed specialist software and services firm Adapt IT increased revenue by 19% and operating profit by 50% during the interim period to December 31, 2015, and had wholly acquired audit,... 


SAURABH KUMAR
Service providers need to deliver visibility into the infrastructure being managed, as a holistic solution is necessary for businesses to monitor key areas of IT infrastructure
Service culture key to improving remote IT infrastructure experience
19th February 2016 By: Schalk Burger

While using remote infrastructure management (RIM) – a process of managing information technology (IT) infrastructure remotely – has grown significantly, there is a fragmentation of tools used to... 


Autopage given Tribunal green light for subscriber base sale
12th February 2016 By: Natasha Odendaal

The Competition Tribunal on Friday gave a conditional go-ahead for mobile operators Cell C, MTN and Vodacom to buy out their respective subscriber bases, as South Africa’s last independent service... 


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