Jul 10, 2008
The relatively new industry of Business Process Outsourcing and Offshoring (BPO&O) is expected to grow globally by 50% a year over the next four years, generating a number of employment opportunities, Trade and Industry Minister Mandisi Mpahlwa said on Thursday.
Jun 30, 2008
JSE-listed consulting, technology and outsourcing company EOH on Monday announced it had appointed Lucky Khumalo as deputy CEO.
The company said Khumalo would now undertake new responsibilities across the EOH group, in addition to his current role as CEO of M-IT, a...
Jun 20, 2008
The board of the Industrial Development Corporation (IDC) has approved an equity investment of R500-million into Broadband Infraco, the State-owned telecoms infrastructure company, which is planning to build a $510-million ‘super cable’ from Cape Town to...
Jun 13, 2008
A new concept of unified communications (UC), the HiPath OpenSpace, has been introduced in South Africa, in an effort to remove the artificial legacy barriers between today's traditionally separate voice, video and unified communications systems, thereby...
May 16, 2008
Outsourcing call centre company Dialogue on Friday said it was in the process of finalising the financial effects of its acquisition of business process outsourcing service provider and consultancy company, Verge Management Services, and would make an announcement...
May 08, 2008
A comparative study into the respective costs, availability, access and usage of telecommunications infrastructure and services between South Africa and five other emerging markets is under way and would be completed by June.
This is the word from the economic,...
May 08, 2008
The long-awaited successor to the Small and Medium Enterprise Development Programme (SMEDP) incentive scheme had been finalised and would be launched this month, Public Enterprises Alec Erwin confirmed at a Parliamentary media briefing for the so-called economic,...
Apr 11, 2008
Technology and access to information have been identified by the Gauteng Shared Services Centre (GSSC) as key factors that play a strategic role in influencing economic growth in the province.
Feb 08, 2008
Local mobile banking and transaction solutions provider Fundamo has secured its place in Brazil's mobile banking and payments solutions market.
Jan 25, 2008
Kenya's nascent business processing outsourcing (BPO) subsector is staring at the possibility of erosion after widespread violence broke out in the country in the wake of a disputed presidential election.
Jan 18, 2008
The South African Competition Commission has unconditionally approved independent telecom provider Vox Telecom's estimated R100-million acquisition of certain nonbanking assets from financing giant Absa's Internet Access (AIA).
Jan 11, 2008
JSE-listed call-centre group Dialogue said on Friday that it would acquire business process outsourcing services provider and consultancy Verge Management Services.
Dec 14, 2007
CHINA and Brazil have announced that images captured by their joint China-Brazil Earth Resources Satellite (CBERS) programme will be distributed free to all African countries. In addition, Brazil has committed itself to distributing the software required to process...
Dec 07, 2007
Electrical engineering and electronics company Reunert will decide in the next three years whether its consumer electronic division will remain in the market.
Nov 26, 2007
Taking advantage of South Africa’s geographic location, time zone, quality of infrastructure, human resources and widespread use of English, multinational business process outsourcing (BPO) company TeleTech started operations from it’s first African...
Nov 06, 2007
The South African government has reached an agreement with fixed line operator Telkom over reduced pricing for business process and outsourcing (BPO) operators in the country, Trade and Industry Minister Mandisi Mpahlwa said on Tuesday. This came after he had...
Oct 12, 2007
The Department of Education offers to pay for 40% of the capital costs to set up three call centers in poor areas
Oct 04, 2007
Johannesburg-listed call centre firm Dialogue on Thursday unveiled a R113-million empowerment deal, boosting its black ownership to over 30%.
Aug 30, 2007
Call-centre firm Dialogue has agreed to acquire a 51% interest in CallForce Direct, for a maximum of R18,55-million in cash and shares, the company said on Thursday.
Aug 29, 2007
South Africa has approved three business process outsourcing and offshoring (BPO&O) investment applications, valued at R136,5-million, Trade and Industry Minister Mandisi Mpahlwa said on Wednesday.
Aug 02, 2007
Call centre operator Dialogue Group, which listed on the JSE's AltX in September, on Thursday announced that it would buy the controlling stake in South Africa's largest business continuity and disaster recovery specialist company, ContinuitySA, for...
Jul 29, 2007
The South African government had given its backing to the creation of a new high-capacity submarine fibre-optic cable up the African West Coat and landing in either the UK or in Brazil before converging with the world's main east-west communication corridors,...
Jul 29, 2007
Large-scale value-added local manufacture had been identified as a top priority for the next two years, the President Thabo Mbeki said on Sunday, in his report back to the media on the outcomes of the mid-year Cabinet Lekgotla.He also revealed that embattled Trade...
Jul 04, 2007
The sluggish movement of government’s progress in its plans to promote business process outsourcing (BPO) investment in South Africa was a “concern”, but all was not yet lost, Minister of Trade and Industry Mandisi Mpahlwa said on Wednesday.
Jun 22, 2007
The ability of South Africa's government business process
outsourcing and offshoring (BPO&O) assistance and support (Gas)
programme to accelerate the pace of investment in the call centre
industry is looking more promising by the day.
May 25, 2007
The South African government is in talks with the country�s
dominant fixed-line telecoms provider Telkom in a bid to secure a
reduced tariff for South Africa�s call-centre industry, which is
viewed as having significant job-creation potential over the short
May 17, 2007
Legislation for the establishment of a new long-distance broadband entity, currently dubbed Infraco, would be processed during the current parliamentary session, but as a subsidiary of Eskom, the company was already operational and building infrastructure, Public...
May 17, 2007
JSE listed technology firm Spescom Limited lifted headline earnings a share to 4,1c a share for the six months ended March 31, 2007, compared with a headline loss of 15,7c a share in the same period last year.
May 17, 2007
The International Standards Organisation (ISO) intends using the South African National Quality Standards (NQS) for the local business process outsourcing and offshoring (BPO&O) sector, expected to be promulgated by August, as a benchmark for international...
May 10, 2007
The South African government is in talks with the country’s dominant fixed-line telecoms provider Telkom in a bid to secure a reduced tariff for South Africa’s call-centre industry, which is viewed as having significant job-creation potential over the...
Mar 23, 2007
A discussion document on wholesale call termination has been
published in Government Gazette No. 29568 of January 29, 2007.
Mar 15, 2007
Following on from Cabinet’s approval of a comprehensive business process outsourcing and offshoring (BPO&O) sector support strategy in December 2006, which seeks to attract a portion of the rapidly-expanding global business, Minister of Trade and Industry Mandisi...
Mar 08, 2007
AltX-listed call centre operator Dialogue Group which listed late last year, has posted strong maiden results for the year to December 2006 ahead of prelisting forecasts.
Feb 09, 2007
South African medium-sized electronics company Tellumat is making a
major push in the area of wireless communications.
Feb 06, 2007
AltX-listed cellular communication towers manufacturer Africa
Cellular Towers (ACT) would be announcing its black
economic-empowerment (BEE) deal by the end of the month, or, at the
latest, mid-March, MD Chris Kruger told Engineering News Online on
Feb 06, 2007
South Africa's Telecommunications Action Group (Tag) has called on
government to divest its interests in local telecommunications
companies, including the country's fixed line operator, Telkom.
Feb 06, 2007
South Africa's second national operator, Neotel, had signed an
agreement with Motorola to undertake the radio frequency (RF)
planning of its local wireless networks, Motorola said on Tuesday.
Feb 02, 2007
Econet Wireless has appealed against a High Court ruling that
quashed its application to stop the Communications Commission of
Kenya (CCK) from awarding the license for a second national
operator (SNO) to a consortium led by Dubai’s Vtel Holdings.
Jan 29, 2007
Fixed and wireless broadband connections in Africa are expected to
exceed seven-million by 2011, information and communications
technology market research and analysis firm, BMI-TechKnowledge
said on Monday, with DSL subscribers making up 3,7-million and
Jan 29, 2007
Engineering technology firm Tata Technologies iKS has announced a
new version of ‘igetit’, a web application created
specifically for the world’s 15-million design engineering
professionals, the company announced.
Jan 29, 2007
South Africa's biggest cellular network provider, Vodacom, led by
Alan Knott-Craig, grew its African market penetration by nearly 10%
in the quarter ended December 31, compared to the previous three
month period. In a note to shareholders on the JSE, the company
Jan 15, 2007
JSE-listed IT firm DataPro said on Monday that its board of
directors had approved the vendor placing required for it to
acquire 100% of Orion Telecom Investment, and loan claims against
the telecoms company.
Jan 11, 2007
The Botswana government, which plans to select a buyer for between
40% and 49% of its publicly-owned telecommunications utility by as
soon the end of this year, has kick-started the process by
requesting expressions of interest for advisory services. The