Nov 25, 2011
“Out of 100 large JSE-listed corporations that we interviewed, 46% are already using cloud computing. Another 6% plan to introduce it next year and another 4% the year after, so it will be close to 60% by 2013,” says World Wide Worx MD Arthur Goldstuck.
Nov 11, 2011
The changing nature of communication between customers and organisations, specifically the use of different communication media, is leading to business contact centres deploying cloud-based solutions that funnel queries to the correct department or person, says the...
Oct 21, 2011
Networks must be developed to support access to, and the growth of, cloud-based computing and application services, which will be the basis for the next generation of the Internet, says international routing and switching company Cisco South Africa MD David Mead.
Oct 14, 2011
Information technology (IT) processes and services group EOH aims to offer technical and business process skills services to clients, leveraged off the skills it developed when it established its teams to support its hosting of applications and systems behind such...
Oct 13, 2011
South African Business Process Outsourcing (BPO) industry association BPeSA has appointed Ferosa Thomas as its new CEO with immediate effect. Thomas takes over the position from former CEO Bulelwa Koyana.
Chairperson Mark Harris said Thomas had a wealth of...
Oct 07, 2011
JSE-listed, empowered outsourced business support services group Mvelaserve aims to improve its broad-based black economic empowerment platform, potentially by acquiring greater black female investment, stimulate organic growth of its existing and newly acquired...
Sep 23, 2011
A cloud-hosted business communication application, launched in South Africa in August, offers an integrated communication tool for businesses that draws together email, conferencing, telecommunications and business communication functions into one program, reports...
Sep 16, 2011
Since the Czech playwright Karel Capek popularised, and indeed named, the concept of the robot in his 1920 science-fiction play ‘RUR’ (Rossum’s Universal Robots) – the word is derived from the Czech word robota, which means labour – it has exerted a fascination on...
May 13, 2011
Botswana’s largest financial fund Botswana Public Officers Pension Fund (BPOPF) upgraded its Enterprise Resource Planning (ERP) system to information technology giant Softline Accpac’s Sage ERP Accpac 500 from the start of April 2011 and the system is running smoothly.
May 12, 2011
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Technology company Tasima, which established and maintains the country's electronic National Traffic Information System (eNatis), is ready to roll out the administrative adjudication of road traffic offences (Aarto) system, also known as the points demerit system,...
Apr 29, 2011
Over the next two to three years, South Africa will see a greater shift towards contact centres that use multiple forms of communication, driven by demand from clients, says communication software supplier Elingo sales and marketing director Karl Reed.
Apr 29, 2011
New software, developed by the University of the Witwatersrand, enables contact centre managers to monitor and assess, in real time, the language skills of potential recruits during a telephone interview.
Apr 08, 2011
Enterprise resource planning (ERP) systems offer significant potential to improve a company’s way of doing business.
Mar 04, 2011
Open Innovation (OI) services company NineSigma has more than two-million solution providers in its OI community.
Feb 25, 2011
Information technology (IT) management company CA Southern Africa has appointed system solutions specialists EOH Public Sector Consulting as a strategic, accredited partner and supplier of CA products and service implementation within the public sector.
Dec 03, 2010
Local Internet service provider RSAWEB has announced the acquisition of its second data centre facility, in Cape Town, set to come online in December 2010.
Nov 12, 2010
Information technology (IT) consumables company Hewlett Packard (HP) has announced new advancements in achieving its goal of mission-critical converged infrastructure to simplify availability and accelerate data centre consolidation, ensuring the best use of resources.
Nov 12, 2010
New research shows that European organisations are collectively losing up to €17-billion in revenue each year by failing to protect their business critical systems.
Sep 07, 2010
Business confidence in South Africa during August was the highest reported in 2010, said the South African Chamber of Commerce and Industry (Sacci), but warned that the spike in the index could be followed by a correction.
The Sacci Business Confidence Index (BCI),...
Sep 03, 2010
Information technology (IT) company Bytes Systems Integrated (BSI) has introduced its virtualised dynamic data centre model to South African businesses.
Aug 20, 2010
Business management software company Softline Accpac has launched the latest version of its ERP software, Sage ERP X3.
May 14, 2010
South Africa’s first and only independent network exchange AFRICA . INX has gone live, aiming to revolutionise the local Internet service provider (ISP) industry by offering competitive connectivity rates, independence and freedom of choice for clients.
Apr 23, 2010
The Gauteng Provincial Legislature (GPL) has launched its legislature information management system (LIMS) project, aimed at supporting the GPL core business processes.
Apr 07, 2010
Gauteng’s Business Process Outsourcing (BPO) sector would likely grow to in excess of R7,4-billion this year, creating a further 4 000 jobs, Business Process enabling South Africa (BPeSA) Gauteng CEO Keryn House has revealed.
Speaking at a forum this week, she noted...
Nov 17, 2009
The R173-million, 1 500-seat Business Process Outsourcing (BPO) Park in the Coega Industrial Development Zone (IDZ), near Port Elizabeth, would start operating in March 2010, the Coega Development Corporation (CDC) reported on Tuesday.
The CDC was currently looking...
Nov 06, 2009
Cover story on South Africa's Sumbandila microsatellite and its commissioning process.
Oct 26, 2009
A new investigation into alleged financial irregularities at staffing and business process outsourcing company, Adcorp, would be undertaken by audit firm KPMG, as a mudslinging match between top management continued.
The JSE-listed Adcorp told shareholders in a...
Oct 16, 2009
The majority of South Africa’s companies are not implementing environmentally sustainable business strategies, according to TerraNova Research’s ‘Supply Chain Intelligence Report 2009’.
Sep 25, 2009
Technology and outsourcing provider EOH, listed on the software and computer services sector of the JSE, recently became one of the top five information technology (IT) service providers in Southern Africa, after it recorded a turnover of R1,26-billion for the...
Sep 25, 2009
Independent research, commissioned by enterprise communications systems provider Avaya, shows that greater workforce flexibility can boost employee productivity by 51%.
New York-based multinational information technology and business process outsourcing company...
Sep 18, 2009
Solutions provider Internet Solutions, along with its international partner Trustive Network, now hosts 3 000 additional WiFi hotspots through its international WiFi roaming solution for South Africans travelling abroad.
Aug 07, 2009
Global software solutions provider Infor was extending its portfolio to implement new solutions. “We are also leveraging global alliances in the world - Microsoft and IBM are the most important,” said vice president for Europe, the Middle East and Africa (EMEA)...
Aug 07, 2009
Business solutions provider Infor has launched the Infor Flex solution. The software will minimise the license and, or transaction fees, provide a reduced-fee implementation methodology and grants incentive pricing on additional users, modules or complementary...
Aug 07, 2009
Businesses need to break away from island technology and focus on how all technologies can work as one, said business solutions company Infor’s channel manager for Africa Mike Hibbert at Inforum 2009.
Jul 31, 2009
By 2050, 80% of the world’s workforce will be working in the services sector.
“Today, 60% of global trade is in the service sector. For Africa, to take advantage of this booming sector, the continent needs to get ready immediately - the key issue is to make Africa...
Jul 31, 2009
The Department of Communications officially launched the Digital Dzonga, and introduced the Digital Dzonga Council to the media and public at Constitution Hill recently.
Jul 24, 2009
Tanzanian Internet solutions provider WiA Group has acquired a 49% shareholding in information and communications technology (ICT) solutions and service provider Dimension Data Tanzania for an undisclosed sum.
Jul 17, 2009
Misguided information and communications technology (ICT) patterns are causing businesses worldwide to collectively loose hundreds of billions of US dollars a year.
Jul 17, 2009
The Independent Communications Authority of South Africa (Icasa) has announced that it it was considering asking the Minister of Communications Siphiwe Nyanda to review the current dual-illumination period set out in the Broadcasting Digital Migration Policy, as the...
Jul 10, 2009
Mobile services provider Grapevine Interactive has earned the exclusive rights to market, in South Africa, the same mobile Internet site development technology used for US president Barack Obama’s presidential campaign last year.
Jun 25, 2009
Ericsson, a leading pioneer in LTE technology, recently signed license agreements for LTE essential patents - solidifying its position as holding the industry's strongest LTE patent portfolio and certainly taking the lead in establishing an industry practice to...
Jun 19, 2009
African event organiser Specialised Exhibitions has entered into a joint venture with event organisers for the information and communications technology (ICT) market in the UK, Imago Communications, to host the award-winning IP Expo in South Africa.