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National Consumer Commission
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BMW South Africa has issued a safety recall, flagged by the National Consumer Commission (NCC) on July 10, 2026, covering 10 961 units of the 3 Series, 4 Series, 5 Series, 7 Series, X3 and X4 sold from 2016 onwards. Affected vehicles carry a Pinion Starter whose solenoid switch may wear, degrading starting capability or causing a short circuit with a risk of overheating and smoke. BMW advises owners to avoid the remote-start function and arrange inspection and free repair at an authorised dealership.
Opt-out registry's reach extends to B2B marketingLegal analysis of the Consumer Protection Act Amendment Regulations, 2026, effective from April 15, 2026, confirms the NCC's opt-out registry applies broadly, including to business-to-business marketing directed at large juristic persons, whose procurement teams can register pre-emptive blocks. Direct marketers must register annually, cleanse databases against the registry monthly and disclose their name, address and contact number in all communications, alongside obligations under the Protection of Personal Information Act.
FlySafair referred to tribunal over overbookingThe NCC has referred FlySafair to the National Consumer Tribunal over alleged Consumer Protection Act contraventions, with its investigation finding overbooking averaged more than 5 000 passengers across three months assessed.
National Consumer Commission Updates
BMW South Africa has issued a product recall involving the BMW 3 Series, 4 Series, 5 Series, 7 Series, X3 and X4 vehicles sold in South Africa from 2016 onwards, the National Consumer Commission...
While South Africa has appropriate insulation regulatory frameworks in place across thermal performance, fire safety and consumer protection, inadequate enforcement "creates gaps" in their...
Automotive manufacturer Stellantis South Africa has issued a safety recall for 920 Jeep Grand Cherokee WL vehicles distributed in South Africa between 2021 and 2023, says the National Consumer...
The National Consumer Commission (NCC) has referred airline FlySafair to the National Consumer Tribunal for alleged contraventions of the Consumer Protection Act (CPA) linked to the alleged...
The National Consumer Commission (NCC) has announced that selected Ford Ranger XLT and Wildtrak models, some Ford Pumas, as well as selected Hino 700 trucks, are being recalled. Ford has informed...
The National Consumer Commission (NCC) has notified consumers about the recall by Volkswagen (VW) Group Africa of 25 729 Polo Vivo vehicles made available for sale between February 2025 and...
Regulator the National Consumer Commission (NCC) is monitoring the recall process for certain peanut butter products from peanut butter manufacturer ButtaNutt owing to...
South Africa’s National Consumer Commission (NCC) issued an urgent notice that a batch of Nestlé’s NAN Special Pro HA Infant Formula that was sold in South Africa may contain the toxin Cereulide....
Automotive manufacturer Toyota South Africa is recalling certain Hino 700 Series trucks, which were made available for sale from February 4 to November 9, 2025. The recall affects 58 trucks, says...
The National Consumer Commission (NCC) has announced that Volvo Car South Africa (SA) is recalling 372 Volvo EX30 single-motor extended range and twin-motor performance vehicles, with the model...
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