To those who use it, compressed air is a vital cog in their business. Whether in a factory, a hospital, a mine or any other environment, no matter how much compressed air is used, it’s always a critical commodity. “And that’s why our customers need, and get from us, a comprehensive and excellent service on a consistent basis,” says Goscor KLG MD Jayson le Roux.
Goscor KLG, ISO 9001 accredited, is the sole distributor of Sullair and Ozen compressed air and vacuum equipment in South Africa and also offers a 24 hour technical service for the servicing and maintenance of all leading brands of compressed air equipment.
“However, we certainly do not just sell equipment and maintenance,” says Le Roux.
“Our process is holistic and begins by auditing companies and making recommendations based on the results of these audits that will guarantee electrical consumption savings as well as total cost of ownership savings. We have always emphasised a total solution, starting with our world class Sullair and Ozen equipment and supported by spares, service, audits and systems solutions.
“From a practical point of view it is our Projects Department, in which we invest a great deal of time and money for training, which is responsible for implementing the physical aspects of the job. This department is growing in leaps and bounds offering our customers turnkey solutions, from design through to installation and final commissioning,” he says.
On the question of matching machines to different markets, Le Roux says that all Goscor KLG’s equipment is strategically important at this time and has been carefully chosen for the specific markets that they serve.
“For example, our portable compressors are selling extremely well, especially the 185 and 260 CFM portable machines, which are designed for accessibility and reliability.” He adds that he is also seeing an increase in service and equipment enquiries from the exploration drilling sector, while the Sullair vacuum pumps, which are unique in design and performance, are still highly sort after in hospitals and the food and packaging industries.
“If we made any fundamental strategic change to the type of machine we sold, it would be to offer a range of quality, smaller piston-type compressors that could service the entry-level, more price sensitive compressed air market. These are challenging economic times and we are thinking seriously of entering the lower end of the market where there is huge demand. But we will never compromise on quality of machine or service,” says le Roux. In the long run, nothing speaks louder than the quality of one’s customers.
One example is AfriSam, which recently awarded Goscor KLG three Ready-Mix plant upgrades. Another is DRA, the mining and engineering project management giant, which recently bought two 160 Kw Ozen compressors, dryers and filters. Also, Nampak recently purchased another three 55 Kw vac-uum pumps for their beverage can line upgrade in Angola and, then there’s Barloworld, which reports that its new Sullair machines installed at its Isando and Bellville facilities save about 70% and 25% respectively in energy consumption when compared to the original compressor installation.
“Our success is based on our flexibility, out-of-the-box thinking and customer care, which enables us to cater for all our customers' varying needs and unique problems,” concludes Le Roux.