Ctrack, South Africa’s leading fleet management and asset monitoring solutions provider, is continuously innovating in order to provide its customers with the latest solutions in an ever-changing environment. Despite recently celebrating their 35th birthday Ctrack continues to seek out cutting edge solutions to provide information and insight on a wide variety of moveable and non-powered assets while providing real-time monitoring.

Ctrack is a South African company with solutions for South Africans, developed locally through continuous research and development.  South Africa’s harsh business environment, especially the last two years, means that Ctrack’s product development had to cater for unique business difficulties whilst improving efficiencies for owners that must ensure positive cashflows in a highly competitive environment. The output of the product solutions that provide quality data interpretation of fleet operations in South Africa that has a global appeal.

When developing and refining their operation, Ctrack always considers the five keys of fleet management around which all solutions are developed. Risk, Cost Control, Fleet Utilisation, Operations Control and Asset Control remain at the core of all the solutions that Ctrack offer.

Ctrack’s high quality, reliable fleet specific in-cab solutions that operate with Ctrack’s On-The-Road application are now also available for mobile Android devices, eliminating the need for a second piece of hardware inside vehicles. A basic Android 6 device with 2GB RAM, an internal GPS and Bluetooth will suffice. The OTR solution combines navigation and fleet experience into a platform that integrates with Ctrack’s software platforms for easy data extraction.

Drivers are a key part of running fleets successfully and efficiently, and Ctrack’s OTR solutions allow drivers to complete their daily tasks as required. Features include driver behaviour monitoring, navigation, driver status, messaging, task management, voice calls and behaviour history. This new development saves operators money whilst empowering their drivers with a powerful tool in hand.

Ctrack’s unique software capability, SMILE, is the perfect solution for challenging operational environments and bespoke solutions. With SMILE, operators can create unique efficiency and risk outputs that create endless opportunities to measure and solve an operator’s critical KPI's. For example,  in high-risk environments such as cash-in-transit or valuable goods deliveries, integration through SMILE with risk-reducing technology such as gunfire detection or foam encapsulation technology with the ability to match various planned delivery addresses, ensure complete control of high-risk packages and leads to unique monitoring and reporting options in the Online Software platform.  This ability creates the option to immediately activate risk mitigation actions, reduce risk, and improve customer service levels.

The same system used within agricultural sectors, such as the milk industry, allows fleet managers to set up geo zones with pre-defined speed limits on certain routes. Speed can be controlled on gravel roads by activating a speed limiter. These simple yet effective actions reduce wear and tear on the vehicle, reduce warranty claims, and in essence, less time for the vehicle spent in workshops. The uptime of the vehicle again brings about improved vehicle efficiency and pushes service levels to the next level within service level agreements for fleet clients.

Driver fatigue is a very serious problem with high demand on production and service delivery. By creating a SMILE script to monitor the driving hours, the Ctrack device can be configured to audibly alert the driver when driving time limits or distance is reached. If the driver chooses to ignore warnings, the Ctrack technology, through the SMILE script, can put the vehicle into limp mode (reduced speed and engine power) to ensure that the driver takes the required break.

A growing threat to the economy and various industries is that of jamming. This unscrupulous practice directly impacts fleets' risk and not only interferes with the transmission of telematics data that has become a vital part of successfully running a fleet operation but can also prevent the tracking of vehicles or assets as part of a stolen vehicle recovery attempt. Ctrack’s jamming detection technology reacts accordingly by implementing several mitigating protocols.

Owning and operating vehicles efficiently, no matter the industry is reliant on information. Having the correct information in a tangible format is imperative to making the right decisions.

The Live Productivity Dashboard, which forms part of the online software suite, provides a 24-hour timeline of vehicle or asset movement, allowing for quick and easy dissemination and management of fleets. Users can view the movement and stationary times as well as driving times in a single graphical view. Stopping locations and operating times allow fleet managers to identify unauthorised usage of vehicles quickly.

Ctrack’s Fleet Monitoring Service is a complete outsourcing option of fleet control room activities and a perfect solution for managing larger fleets. Analytics of data while considering highly proficient hindsight, insight and foresight, and concise reporting allows for the streamlining of a fleet operation, enabling business owners to spend more time managing their business.

Real-time support is on hand as dedicated fleet controllers meticulously monitor vehicle movements, route control, incidents, alerts and alarms. Thorough interrogation and interpretation of data allows for easier decision-making and ultimately reduces costs and improves operations.

Ctrack has industry-specific solutions to monitor, manage and control various assets, including cars, trucks, trailers, containers, generators, packages and confidential deliveries and the software to back it up, which is why Ctrack is a one-stop-shop for all your fleet management needs.