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Africa|Service|Services|Technology|Solutions
Africa|Service|Services|Technology|Solutions
africa|service|services|technology|solutions

Backup-as-a-service now available online

Image of e-commerce keyboard to show that DMP SA launched website for customers to purchase Metallic services online

DMP SA has launched a website for customers to purchase Metallic services online

4th March 2022

     

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A new e-commerce online portal allows end-user customers to purchase Software-as-a-Service (SaaS) online.

Data Management Professionals South Africa (DMP SA) recently launched the website for Commvault’s Metallic SaaS offering, after becoming Africa’s first Managed Service Provider (MSP) of Metallic last year.

The website aims to allow DMP SA to offer a wider customer base of end-users access to adopting the best of breed Backup-as-a-Service (BaaS) technology with Metallic.

Metallic is part of Commvault's Intelligent Data Services Platform that allows organisations to proactively simplify and manage the complexity of enterprise data. Microsoft leverages Commvault to manage and protect some of its most important data, including data in Azure, Office and other technologies. With Metallic, Commvault helps to ensure organisations’ Microsoft Office 365 data is protected, recoverable, searchable and moveable.

Metallic is said to cover the full spectrum of data protection, with its biggest focus area being the protection of Microsoft 365 environments that are hosted on the Microsoft cloud platform, as well as the protection of hybrid cloud environments and workloads, including end-point devices, physical server environments and virtual environments. It is designed to be suited to any market segment, from customers who have small amounts of data and devices to enterprise-scale environments.

“The website will enable us to reach a much wider audience who will be able to purchase all the Metallic subscriptions and licences online. This is an additional platform for customers to use to transact with us and is an extension of the services that we already offer to market. It is also a means for us to spread brand awareness,” says DMP SA MD Iniel Dreyer.

Dreyer explains that the website is mainly aimed at end-users rather than resellers, as resellers have access to DMP SA’s offerings through its channel partner programme.

“After being appointed a Metallic MSP last year, we wanted to enable customers to have instant access to the Metallic solutions they need. We see this as yet another platform for consumers to transact with us in an increasingly digital world. We are always seeking ways to add more value for our customers.”

Dreyer highlights that customers can expect a unique personalised experience on the website, even though they are engaging with the company on a digital platform.

“Once a customer registers on the site, they will be able to access all the subscriptions and licences that they’ve purchased. They will also be able to manage or cancel their subscriptions, or add licences to existing subscriptions, so it is a personalised service for each customer.

“Additionally, customers will also have access to 24/7 in-country support from DMP SA, as well as assistance with implementation of the services. The site provides a very interactive experience and is essentially a one-stop shop to manage all your data management subscriptions.”

He also points out that companies have become accustomed to paying for SaaS offerings on a consumption basis and Metallic ties in with the operational expenditure model to which many organisations are switching.

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