https://www.engineeringnews.co.za
Africa|Eskom|Power|Resources|Systems
Africa|Eskom|Power|Resources|Systems
africa|eskom|power|resources|systems

Only 300 000 Eskom prepaid meters still to be precoded before November deadline

Prepaid electricity meters

Photo by Eskom

31st July 2024

By: Schalk Burger

Creamer Media Senior Deputy Editor

     

Font size: - +

State-owned power utility Eskom says 6.6-million out of its 6.9-million prepayment meters have successfully been precoded to ensure that customers will be able to continue to seamlessly buy electricity beyond the November 24 deadline.

This is the cut-off date for all prepaid meters in South Africa to be recoded to continue to accept prepaid tokens.

The utility changed its approach to make it as easy as possible for customers using prepaid meters to do so seamlessly after November 24, says Eskom Group Distribution executive Monde Bala.

“We decided to refocus our resources to precode the meters via our central systems, in addition to still promoting the do-it-yourself (DIY) approach in which we have been encouraging customers to recode their meters,” he notes.

Eskom is urging customers to input all previously bought credit tokens from authorised vendors into their meter before entering their new meter recoding tokens.

“This is crucial as old credit tokens will not function after the meter is recoded by a customer through the DIY process,” he emphasises.

In precoding, Eskom prepares the meters for the issuance of recoding tokens, and this precedes the recoding, which is a DIY process.

In the DIY recoding process, customers whose prepayment meters have been precoded for Key Revision Number rollover must buy top-up prepaid electricity tokens from authorised vendors and then input these key change tokens into their meters. The process of buying electricity remains the same.

Meanwhile, Eskom monitors the progress of the Key Revision Number rollover on a dashboard, and customer support is provided through various simplified mechanisms.

There are also easy, step-by-step guides available on various Eskom communication channels, including social media platforms, the Alfred Chatbot and the Eskom website, says Bala.

Edited by Chanel de Bruyn
Creamer Media Senior Deputy Editor Online

Comments

Research Reports

Latest Multimedia

Photo of Martin Creamer
On-The-Air (20/09/2024)
20th September 2024 By: Martin Creamer

Showroom

WearCheck
WearCheck

Leading condition monitoring specialists, WearCheck, help boost machinery lifespan and reduce catastrophic component failure through the scientific...

VISIT SHOWROOM 
Yale Lifting Solutions
Yale Lifting Solutions

Yale Lifting Solutions is a leading supplier of lifting and material handling equipment in Southern Africa. Yale offers a wide range of quality...

VISIT SHOWROOM 

Latest Multimedia

sponsored by

Mahindra SA celebrates 20 000th Pik Up unit
Mahindra SA celebrates 20 000th Pik Up unit
18th September 2024

Option 1 (equivalent of R125 a month):

Receive a weekly copy of Creamer Media's Engineering News & Mining Weekly magazine
(print copy for those in South Africa and e-magazine for those outside of South Africa)
Receive daily email newsletters
Access to full search results
Access archive of magazine back copies
Access to Projects in Progress
Access to ONE Research Report of your choice in PDF format

Option 2 (equivalent of R375 a month):

All benefits from Option 1
PLUS
Access to Creamer Media's Research Channel Africa for ALL Research Reports, in PDF format, on various industrial and mining sectors including Electricity; Water; Energy Transition; Hydrogen; Roads, Rail and Ports; Coal; Gold; Platinum; Battery Metals; etc.

Already a subscriber?

Forgotten your password?

MAGAZINE & ONLINE

SUBSCRIBE

RESEARCH CHANNEL AFRICA

SUBSCRIBE

CORPORATE PACKAGES

CLICK FOR A QUOTATION







sq:0.699 0.743s - 209pq - 2rq
Subscribe Now