On-site technical services are recognized as an important part of helping to maximize uptime of screen media.
Wire screening media manufacturer, Major, offers complementary services to producers and contractors in the aggregates, mining, construction and recycling industries. It works closely with its dealer network to offer end-users on-site technical services that include local screening performance assessments, technical assistance and training workshops.
“We strive to be a dedicated partner to our customers to help them maximize the success of their operation,” said MAJOR president Bernard Betts. “We take pride in collaborating with our dealer network to provide customized resources and individualized training to set our customers and their crews up for success. With the anticipated surge in infrastructure development, ensuring efficient processes are in place will be more critical than ever to keep up with material demand.”
MAJOR-certified dealers offer screening performance assessments to identify opportunities and offer solutions for improvement to increase plant uptime and screening efficiency. A MAJOR screening expert will visit the operation and collaborate with producers to collect data and operational parameters. Upon reviewing the data, the screening expert will provide a report that includes recommendations for improvement and outlines opportunities for growth.
Technical assistance is also available through the company’s dealer network and involves a personalised plant visit where a local screening expert can address issues and make recommendations for optimal screening solutions. Each plant visit will include a vibration analysis test with MAJOR’s FLEX-MAT Sensor. The application-controlled vibration analysis sensor enables readings of screen box vibrations and generates a report, allowing certified technicians to review results and fine tune an operation’s screen box without shutting down the equipment.
In addition, the company and its dealer network offer on-site training opportunities to aggregate and mining producers. The seminars educate plant managers, operators and maintenance crews on best practices for screen media usage and how to prevent inefficiencies and optimise efficiency. Operations can also request custom training sessions focused on specific challenges or applications.