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Africa|Business|Screens|Sustainable
Africa|Business|Screens|Sustainable
africa|business|screens|sustainable

Emirates, United Airlines sign agreement to enhance both networks

21st September 2022

By: Schalk Burger

Creamer Media Senior Deputy Editor

     

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Airlines Emirates and United Airlines have entered into a commercial agreement that will enhance each airline’s network and give their customers easier access to hundreds of new destinations within the US and around the world.

From November, Emirates customers flying into Chicago, San Francisco and Houston, which are three of the biggest business hubs in the US, will be able to easily connect onto United flights to and from nearly 200 cities across the Americas on a single ticket.

At the eight other US airports served by Emirates, namely Boston, Dallas, Los Angeles, Miami, JFK, Orlando, Seattle and Washington DC, both airlines will have an interline arrangement in place.

Further, United will launch a new direct flight between Newark and Dubai starting in March 2023. From there, customers will be able to travel on Emirates or its sister airline Flydubai to more than 100 cities. Tickets for United’s new Dubai flight are now on sale, the airlines said.

“Two of the biggest, and best-known airlines in the world are joining hands to fly people, better, to more places, at a time when travel demand is rebounding with a vengeance. It’s a significant partnership that will unlock tremendous consumer benefit and bring the United Arab Emirates and the US even closer,” Emirates president Sir Tim Clark said.

“We welcome United’s return to Dubai next year, where our hub Dubai essentially becomes a gateway for United to reach Asia, Africa and the Middle East via the combined network of Emirates and flydubai. We look forward to developing our partnership with United for the long term,” he said.

“This agreement unites two iconic, flag carrier airlines who share a common commitment to creating the best customer experience in the skies. United’s new flight to Dubai and our complementary networks will make global travel easier for millions of our customers, helping boost local economies and strengthening cultural ties. This is a proud moment for both United and Emirates employees, and I look forward to our journey together,” said United Airlines CEO Scott Kirby.

Customers of both airlines will soon be able to book these connecting flights on a single ticket – making check-in and luggage transfer faster and easier. For example, travelers will be able to visit United.com or use the United app to book a flight from New York/Newark to Karachi, Pakistan or go to Emirates.com to book a flight from Dubai to Atlanta or Honolulu, the airlines noted.

Further, the agreement will also give the loyalty programme members of both airlines more opportunities for more rewards. Emirates Skywards members can soon earn miles when they travel on United operated flights, and United Mileage Plus members flying on United’s New York/Newark to Dubai flight will be able to earn and redeem miles when connecting beyond on Emirates and Flydubai.

Eligible customers travelling on codeshare flights will also soon enjoy access to Emirates and United lounges. More details on frequent flyer awards and lounge sharing benefits will be communicated in the coming weeks. The codeshare activities and United’s new flight to Dubai are subject to government approvals.

Meanwhile, both airlines have recently announced significant investments in the customer experience. Emirates will retrofit more than 120 aircraft as part of a $2-billion effort that includes elevated meal choices, a brand-new vegan menu, a ‘cinema in the sky’ experience, cabin interior upgrades, and sustainable choices.

At United, the airline will add 500 new Boeing and Airbus aircraft to its fleet with a focus on a new signature interior that includes seat-back screens in every seat, larger overhead bins, Bluetooth connectivity throughout, and the industry’s fastest available in-flight WiFi.

Edited by Chanel de Bruyn
Creamer Media Senior Deputy Editor Online

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