Transnet IT app outage affecting container terminal operations

22nd July 2021 By: Schalk Burger - Creamer Media Senior Contributing Editor

State-owned freight logistics company Transnet says it is experiencing a disruption in some of its information technology (IT) applications, although only container terminals are affected.

"Operations across the group are continuing, with the Freight Rail, Pipelines, Engineering and Property divisions reporting normal activity. Port terminals are operational across the system, with the exception of container terminals."

The source of the IT problem is being identified. All business continuity plans have been activated.

Further, in the Eastern Cape, terminal operations have been halted owing to inclement weather conditions and will continue manually once it is safe to do so.

The Ports Authority continues to operate and vessels moving in and out of the ports are being recorded manually.

Customers have been made aware of the disruption and are being engaged throughout the process.

Work is under way to reduce the downtime to ensure that the impacted systems are up and running again as soon as possible.