Mahindra South Africa (SA) has opened the doors to its new training centre in Centurion, Gauteng.
The new centre more than doubles the available space of the previous facility.
It will be used for all internal and dealer training and will also welcome dealers and staff from other countries in the Southern African Development Community.
“With the growth of the Mahindra brand in recent years, we have completely outgrown our previous technical training facility,” says Mahindra SA CEO Rajesh Gupta.
“The new training centre will allow us to train more people more often. Ultimately, this renewed focus on training and skills development should reflect in even better customer service on the showroom floor.
“We believe that the centre will help us maintain this high level of technical competence and at the same time help train the many more sales and technical staff that are joining the Mahindra brand every month.”
The new facility takes into consideration the impact of recent lockdowns and thus offers a mix of in-person and online training.
The latter is made possible by technology that allows Mahindra’s training team to provide classroom and interactive style training to remote learners.
The centre is also equipped with a dedicated workshop and a simulated sales environment that allow attendees to apply their training immediately and to be tested on their skills and competence.
The centre offers full training certification for all of its technical and inter-personal courses.
All courses were developed by Mahindra’s own technical specialists, specifically for South Africa.
The opening coincides with the next round of the Indian car maker’s global Tekfest technical training competition.
Tekfest is Mahindra’s global competition for technical personnel and service advisers.
It combines various rounds of online and in-person evaluations to select South Africa’s best technical specialists.
Technicians from all over the country then finally compete against each other in 18 different categories in three different specialist fields – technicians, diagnostic technicians and service advisers.