Go George community liason officer Simphiwe Schaap (far left) explaining to staff how to use the bidirectional routing on Route 14 to their benefit
Public bus service Go George has implemented changes to its route from Pacaltsdorp to the industrial area on Route 14, in the Western Cape, while simultaneously also moving a few stops at the Protea terminus, to in front of Hypersave, in Pacaltsdorp.
Go George manager James Robb on Tuesday said the passenger service had embarked on two campaigns a week before the changes were implemented and was continuing to support and provide guidance to passengers on Route 14.
“As can be expected, the first few days were a bit challenging despite our best efforts, but we are committed to providing informed communication champions at the stops and on the buses until everybody feels familiar with the new routing,” he added.
The community liaison officer was also visiting numerous businesses in the industrial area, large and small, to explain the impact of the extended bidirectional routing to passengers.
At the Protea terminus, three bus stops have been moved to the opposite side of the block, resulting in a slight change to the routes departing from Protea, in an attempt to improve schedule adherence.
Route 14, from Pacaltsdorp to Industria, was previously travelling bidirectionally around the loop in the industrial area in the mornings only, but now does so throughout the day. This gives passengers the option of getting on a bus that will get them to work quicker, depending on where on the loop their destination lies.
Go George has also welcomed any queries from employers in the industrial area.