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Business Process Outsouring News

SA group extends its global WiFi footprint

By: Leandi Kolver     18th September 2009 Solutions provider Internet Solutions, along with its international partner Trustive Network, now hosts 3 000 additional WiFi hotspots through its international WiFi roaming solution for South Africans travelling abroad. 

Infor seeks growth opportunities in Africa

By: Leandi Kolver     7th August 2009 Businesses need to break away from island technology and focus on how all technologies can work as one, said business solutions company Infor’s channel manager for Africa Mike Hibbert at Inforum 2009. 

Business solutions firm unveils new software product

By: Leandi Kolver     7th August 2009 Business solutions provider Infor has launched the Infor Flex solution. The software will minimise the license and, or transaction fees, provide a reduced-fee implementation methodology and grants incentive pricing on additional users, modules or complementary solutions. 

Business software group extending its portfolio

By: Leandi Kolver     7th August 2009 Global software solutions provider Infor was extending its portfolio to implement new solutions. “We are also leveraging global alliances in the world - Microsoft and IBM are the most important,” said vice president for Europe, the Middle East and Africa (EMEA) Channels Jean-Philippe Pommel, at... 

African countries urged to position themselves to 
exploit booming BPO sector

By: Leandi Kolver     31st July 2009 By 2050, 80% of the world’s workforce will be working in the services sector.

“Today, 60% of global trade is in the service sector. For Africa, to take advantage of this booming sector, the continent needs to get ready immediately - the key issue is to make Africa the next destination,” said... 

Govt officially launches council to advise on migration to digital terrestrial broadcasting

By: Leandi Kolver     31st July 2009 The Department of Communications officially launched the Digital Dzonga, and introduced the Digital Dzonga Council to the media and public at Constitution Hill recently. 

Tanzanian ISP buys into Dimension Data

By: Leandi Kolver     24th July 2009 Tanzanian Internet solutions provider WiA Group has acquired a 49% shareholding in information and communications technology (ICT) solutions and service provider Dimension Data Tanzania for an undisclosed sum. 

South Africa likely to fully migrate to 
digital broadcasting only by 2013

By: Leandi Kolver     17th July 2009 The Independent Communications Authority of South Africa (Icasa) has announced that it it was considering asking the Minister of Communications Siphiwe Nyanda to review the current dual-illumination period set out in the Broadcasting Digital Migration Policy, as the commercial switch-on for... 

Narrow ICT cutbacks can have unintended consequences

By: Leandi Kolver     17th July 2009 Misguided information and communications technology (ICT) patterns are causing businesses worldwide to collectively loose hundreds of billions of US dollars a year. 

Obama-linked mobile Internet software lands in SA

By: Leandi Kolver     10th July 2009 Mobile services provider Grapevine Interactive has earned the exclusive rights to market, in South Africa, the same mobile Internet site development technology used for US president Barack Obama’s presidential campaign last year.  

Accelerating LTE Roll-out With Patent Deals Ericsson - breaking new ground

25th June 2009 Ericsson, a leading pioneer in LTE technology, recently signed license agreements for LTE essential patents - solidifying its position as holding the industry's strongest LTE patent portfolio and certainly taking the lead in establishing an industry practice to promote healthy market growth. 

IT companies team up on access-control solutions

By: Leandi Kolver     19th June 2009 National supplier of payroll, human resources (HR), time, attendance and access control solutions Accsys, has partnered with local software solution developers, neaMetrics to integrate Accsys PeopleWare Enterprise with the Suprema range of hardware to supply a completed package to the market. 

Award-winning ICT expo to come to SA

By: Leandi Kolver     19th June 2009 African event organiser Specialised Exhibitions has entered into a joint venture with event organisers for the information and communications technology (ICT) market in the UK, Imago Communications, to host the award-winning IP Expo in South Africa. 

New undersea cables to lower cost of doing business in SA – Neotel chief   

By: Christy van der Merwe     12th June 2009 South Africa could look forward to increased telecommunication connectivity, as the country should have three of four undersea cables coming into the country in the next 12, to 24 months, said Neotel CEO Ajay Pandey, addressing delegates at a South African Institute of Electrical Engineers... 

Pretoria varsity joins global 
IT training initiative

By: Leandi Kolver     29th May 2009 The University of Pretoria is the first tertiary institution in Africa to join information technology (IT) infrastructure solutions provider EMC Corporation’s global EMC Academic Alliance (EAA) programme. 

Effective use of information key to improved project delivery

By: Leandi Kolver     22nd May 2009 A strategic partnership between diversified financial services company Deloitte and information technology (IT) management software company CA is expected to ensure project alignment for key business drivers, reduced project delivery time and good governance practices by organisations, says CA... 

IT company seeks to accelerate transformation at executive level

By: Leandi Kolver     8th May 2009 Information Technology (IT) services and solutions provider Datacentrix chairperson Gary Morolo says that it is working to accelerate racial transformation at senior executive level, having made sound progress at other levels of the organisation, with 50% of its staff now coming from... 

Technical providers ‘give away’ 
up to 28% of services yearly

By: Leandi Kolver     1st May 2009 Lack of insight into what customers are entitled to receive causes communications and high-tech products providers to give away 28% of services, according to research found by global management consulting, technology services and outsourcing company Accenture. 

New data-storage solution said to offer big scalability benefits

By: Leandi Kolver     1st May 2009 Information infrastructure solutions company EMC Corporation has unveiled its new data storage array Symmetrix V-Max with new architecture to support virtual data centres to provide a linked pool of up to three petabytes of storage. 

SA only ranks third in Africa as an attractive outsourcing destination

By: Leandi Kolver     3rd April 2009 South Africa is rated the third most attractive country for outsourcing in Africa, according to a survey of Information and Communications Technology (ICT) outsourcing in Africa. 

GijimaAst expects professional services focus to pay off in economic downturn 

By: Christy van der Merwe     2nd April 2009 JSE-listed information and communication technology (ICT) services provider GijimaAst on Thursday said that the company’s increasing focus on professional services above managed services and hardware products, would allow it to remain more resilient in the economic downturn. “When you have a... 

EOH reports 23% increase in interim profit

By: Esmarie Iannucci     18th March 2009 JSE-listed technology and business solutions provider EOH on Wednesday reported that net profit for the six months ended January 2009, had increased by 23% to R33,2-million, from R26,8-million a year earlier. Headline earnings for the interim period rose by 28,4% increase to 54,2c a share, up... 

Seacom says part of undersea cable now in the water  

By: Christy van der Merwe     4th February 2009 Portions of the highly anticipated Seacom deepwater fibre-optics cable, which will link South Africa with Europe and India, were now resting on the seabed of the Indian Ocean, and the Red Sea. “The cable has been laid from the edge of the South African waters to Mozambique, and cable laying is... 

IT equipment firm’s innovation centre produces first graduates

By: Leandi Kolver     30th January 2009 Networking equipment and Internet provider Cisco’s Innovation Hub Technology Centre (CIHTC), which was launched in September last year, has produced the first 14 graduates from its Global Talent Acceleration Programme (GTAP). 

Scandinavian telecoms group takes the 4G plunge

By: Leandi Kolver     30th January 2009 Next-generation telecommunications network solutions provider Huawei Technologies and telecommunications equipment supplier Ericsson have been contracted by Scandinavia and the Baltic countries’ largest telecommunications operator, TeliaSonera, to supply the world’s first commercial... 

Sita deputy chair cleared of tender irregularities

By: Christy van der Merwe     15th January 2009 State Information Technology Agency (Sita) deputy chairperson, and Department of Public Service and Administration (DPSA) chief information officer Michelle Williams has been cleared by the Auditor General (AG) of any irregularities with regard to the awarding of a tender. Sita requested the... 

Telecoms giant teams up with empowerment partner

By: Leandi Kolver     21st November 2008 British Telecoms (BT) has signed a 30% broad-based black-economic empowerment shareholding deal worth R27-million with Sekunjalo Investments for its South African business. 

Spescom financial position strengthens, sees growth

By: Chanel de Bruyn     20th November 2008 South African technology product and services supplier Spescom on Wednesday said that it would still see growth in its business, despite the current global economic turmoil, as it had an "extensive pool" of skills and a broad product and services offering. Spescom CEO Jene Palmer said in a... 

New technology development research hub created

By: Leandi Kolver     14th November 2008 "Our objective is to have a focus on this specific area in emerging markets so as to not have a shotgun approach. We have realised that the emerging market world is growing and the ICT market is estimated to increase by 30% over the next five years," he says.  

Chinese telecoms vendor adding to competitive pressure

By: Leandi Kolver     31st October 2008 ABI Research senior analyst Nadine Manjaro says that, as of the first quarter of 2008, Huawei owned almost 8% of the world's cellular infrastructure market, compared with market leader Ericsson at 29% and Nokia Siemens more than 23%, "but don't be deceived by that disparity: Huawei is the vendor... 

Telecoms innovation hub to focus on applications for the poor

By: Leandi Kolver     31st October 2008 Telecommunications company Ericsson is establishing an innovation centre in sub-Saharan Africa, that develops mobile applications with a special focus on meeting the needs of poor and rural populations.  

Wireless, fixed-line convergence opening up new prospects

By: Leandi Kolver     24th October 2008 There was definite move from fixed-line telecommunications to wireless telecommunications as well as convergence of the two, JSE-listed telecommunications solutions provider Jasco Electronics Holdings CEO Martin Lotz says. 

Networking giant launches ‘collaboration’ platform

By: Leandi Kolver     10th October 2008 “Collaboration is the next phase of the Internet; it is a phase which analysts see as a R272-billion ($34-billion) market opportunity, and at the centre of this phase is the network,” says senior director of solutions marketing in the unified communications division at Cisco Chris Thompson. 

EOH's profit up 25% as revenues nudge R1bn mark

By: Chanel de Bruyn     22nd September 2008 JSE-listed consulting, technology and outsourcing company EOH on Monday said it was "satisfied" with the performance of the company during the 2008 financial year, with growth remaining predominantly organic, in line with its strategy. The company, led by CEO Asher Bohbot, announced a 25%... 

Firm champions virtualisation as a way of dealing with shrinking IT resources

By: Leandi Kolver     5th September 2008 "Faritec's skills base and record of delivery in this area allows the company to be able to offer companies tangible and measurable value. We are confident that our focus on virtualisation will be a strong differentiator and that we will reap the rewards of this decision in the years to come," he... 

Dialogue reports interim headline earnings growth

1st September 2008 Outsourcing services provider Dialogue Group on Monday reported that headline earnings increased by 11% to R6,6-million for the six months ended June 2008. Following the acquisition of three business process outsourcing (BPO) businesses in the second half of 2007, Dialogue Group said it was a... 

Collaboration seeks to close gap between control systems and IT platforms

By: Leandi Kolver     22nd August 2008 Rockwell integrated architecture field business leader Clive Barwise says that there is an inequality in the manufacturing environment between production and control, and the information technology (IT) departments regarding the use Ethernet and Internet Protocol (IP). 

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