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Business Process Outsouring News

World Cup, Asgisa to drive IT spend

By: Helene Le Roux     25th August 2006 The Accelerated and Shared Growth Initiative for South Africa (Asgisa) and preparations for the 2010 soccer World Cup are two of the factors that will drive greater expenditure in the local information technology (IT) industry. 

Gauteng ‘halo’ telecom project set to advance

By: Burgie Ireland     25th August 2006 Gauteng may be on the verge of one of its most exciting new business initiatives since the big gold-mining projects about a century ago. In a private–public partnership, South Africa’s wealthiest province is mulling over the launch of a R300-million stratospheric telecommunications... 

BEE investment group spreads its wings to rest of the continent

By: Jade Davenport     25th August 2006 One of South Africa’s largest black economic empowerment (BEE) investment houses, the Shanduka Group, has adopted a strategy to expand its investment drive into Africa. 

Second network operation to launch this month

By: Helene Le Roux     25th August 2006 More than four years late, South Africa’s second network operator (SNO) will officially be launched on August 31. 

Affordable GSM innovations in Asia could benefit Africa

By: Helene Le Roux     4th August 2006 The campaign to supply Africa with affordable access to broadband communication - including Internet connection - stands to benefit from the rapid uptake of mobile communication technology in China and India. 

SA messaging-services revenue to surpass R1-billion

By: Helene Le Roux     28th July 2006 It is estimated that the total revenue from messaging services in South Africa will increase by more than a billion rand this year. 

South Africa and Russia to develop cooperation in space

By: Keith Campbell     28th July 2006 South Africa and Russia are cooperating on a concept to develop an “Educational Satellite” (EduSat) for this country. 

Austrian technology firm targets local market

By: Amy Heydenrych     21st July 2006 Before the advent of modern technology, the authenticity of documents has been confirmed by means of seals and signatures. However, as technology has advanced, the protection of private documents from forgery has dwindled. With the help of local company Rubber Stamp and Engraving (RS&E) as... 

Exhibition scheduled for October

14th July 2006 Facilities Management Africa 2006 (FM Africa 2006) – an exhibition showcasing facilities management in Africa – will make its debut on the South African exhibition calendar from October 24 to 26, at Gallagher Estate, Midrand. 

‘Big opportunities in PPPs’

By: Matthew Hill     14th July 2006 Local facilities management (FM) firm LGM South Africa is currently finalising a significant black economic-empowerment deal, which MD Andre Steyn believes will greatly strengthen the company’s position in the country. 

Cape Town firm 'fuelled up' over lucrative new contract

By: Matthew Hill     14th July 2006 Petrochemicals giant Shell SAMarketing in December awarded a five-year contract for the maintenance and manage-ment of its retail facilities and assets to Cape-based asset-maintenancecompany Pragma. According to Pragma director Karl Nepgen, the contract value is based on a combination of a fixed... 

Branson laments number-portability constraint as Virgin Mobile plans SA entry

By: Nicola Mawson     22nd June 2006 Sir Richard Branson, founder of the Virgin brand and perhaps best known for his high-profile adventures, will be in South Africa at the weekend to officially launch Virgin Mobile. 

Need for cost-effective dispute resolution

By: Amy Heydenrych     16th June 2006 Three years after the Electronic Communications and Transactions Act of 2002 came into force, trade mark proprietors remain inhibited by the lack of a cost-effective resolution system for .za domain name disputes. However, with the release of the .za Domain Name Authority’s proposed dispute... 

Father of the Indian software industry shares insight with SA

By: Laura Tyrer     16th June 2006 The Automotive Supplier Park (ASP), in Rosslyn, near to Pretoria, will have a new captain as from next month. 

Telkom defends scaled-up R30-billion capex plan

By: Terence Creamer     16th June 2006 Telecoms group Telkom will spend between 60% and 80% of its scaled-up R25-billion capital-expenditure budget, covering its 2007 to 2010 financial years, with domestic suppliers and is hoping, where possible, to limit foreign-exchange-linked purchasers. 

Cellular giants at odds over size of South African market

By: Jade Davenport     16th June 2006 In the last 12 months, South African cellular operators Vodacom, MTN and Cell C have experienced significant gains in the penetration of the local market, which has increased from 49% in 2005 to 70,9% of the population, according to the latest statistics. 

Telkom broadband too costly - online forum

12th June 2006 Online forum MyADSL has alleged that, even with Telkom's latest ADSL price cuts, it is “over 800% more expensive than comparable international offerings”. 

African ICT ministers to meet on protocol for cable project

5th June 2006 African Information and Communications Technology (ICT) ministers have converged for a two-day meeting in Sandton, to discuss methods of bridging the digital divide. 

Telkom defends scaled-up R30bn capex plan

By: Terence Creamer     5th June 2006 Telkom CEO Papi Molotsane claimed on Monday that the group's scaled-up R30-billion five-year capex rollout, which began in earnest last year, was a business imperative, but would be managed with due consideration to the business case of each individual project. 

Logistics outsourcing needs a broad focus, supply-chain academic argues

By: Keith Campbell     2nd June 2006 The biggest problem concerning the outsourcing of logistics by too many South African companies is their approach to the issue. 

1000-seat contact centre planned for Joburg CBD

By: Helene Le Roux     2nd June 2006 The Gauteng Provincial Government plans to establish a 1000-seat contact centre in the central business district (CBD) of Johannesburg by April next year. 

Association says Consumer Protection Bill clauses will constrain industry's growth

By: Helene Le Roux     2nd June 2006 Concerns are being expressed that the proposed changes to South Africa’s consumer protection and privacy legislation pose a threat to the local contact centre industry. 

Spreading its wings

By: Jade Davenport     19th May 2006 Africa’s largest computer-services company Dimension Data (Didata) has undergone a geographic expansion of its operational bases in Africa and North America, which has contributed to strong revenue growth and market share gains in most of its business units. 

Telkom moves to shorten local loop in high-demand areas

By: Nicola Mawson     19th May 2006 South Africa's sole fixed-line provider, Telkom, has already identified areas in which it will be shortening the local loop. Managing executive of national infrastructure provisioning Pierre Marais said that the company was already shortening the local loop in specifically identified areas.... 

ICT group considers Telkom's scheme offer

By: Nicola Mawson     17th May 2006 South Africa's only fixed-line operator has proposed a scheme of arrangement which, if successful, would see Business Connexion integrated into the company and delisted from the JSE. 

MTN widens Middle East stake, buys out mobile firm

By: Nicola Mawson     2nd May 2006 Africa's biggest mobile operator MTN has announced its intention to buy out a Middle Eastern cellular company for R34-billion. In a note to the JSE on Tuesday morning, the South African-based cellular group said that its board had reached agreement with Dubai-based Investcom to purchase all of... 

Acquisitive Altech bullish about prospects, reports earnings rise

By: Terence Creamer     19th April 2006 JSE-listed information and communications technology company Altech reported improved headline earnings a share of 12% to 379 cents on Wednesday. 

Loosening the broadband

By: Amy Heydenrych     7th April 2006 As of February 1, 2005, Voice over Internet Protocol (VoIP) was deregulated in South Africa. 

2006 to be a watershed year in South Africa’s telecoms market

By: Amy Heydenrych     7th April 2006 Growing competition in South Africa’s cellular market and a promise of a levelling in the playing field in telecommunications in general should translate into a year of lower prices and a wider choice of services for consumers and businesses alike. Mark Taylor, MD of independent cellular... 

Telecommunications integration

By: Amy Heydenrych     7th April 2006 With an abundance of revolutionary technologies becoming more readily available in South Africa, businesses are facing the daunting decision of selecting the appropriate telecommunication solution for its needs. 

Taking IP to an international level

By: Amy Heydenrych     7th April 2006 With national telecommunications networks becoming increasingly deregulated, service providers are switching onto this infrastructure and implementing services of support and development to guide clients through the process. 

Cape company looks east

7th April 2006 Cape Town-based Radio TXT and mobile marketing solutions company Fontera has secured a signficant licensing deal in Pakistan. ? 

Boosting the response capability of the men in blue

7th April 2006 Assistant Commissioner G Pillay, head of vehicle fleet and radio technical management for the South African Police Service (SAPS), explains how a new Terrestrial Trunked Radio (TETRA) system from Motorola will enhance crime-fighting capabilities in the Gauteng province and benefit the local... 

Two sides of the same coin

By: Amy Heydenrych     7th April 2006 “Recent developments in telecommunications can be looked at from two sides: the side of the industry and the side of the consumer,” states CEO of Nebula, Danie Nel. 

IP telephony is key to customer relationships

7th April 2006 Businesses believe IP telephony is the key to improving customer relationships, according to a report and research launched by global business communications provider Mitel. 

Repositioning in the corporate market

By: Amy Heydenrych     7th April 2006 With prime visibility in the consumer market and a host of value-added services on offer, MTN is re-engineering the company’s position in the corporate market so as to interact on a more personal level with clients. 

African cell giant continues with big investment drive

By: Liezel Hill     7th April 2006 Despite having invested almost R70-billion in cash into new international operations during the nine months to December 2005, South African-based telecoms group MTN still enjoys a “respectable” debt-equity ratio, with ample capital in hand for further expansions, CEO Phuthama Nhleko... 

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