Aventics offers online service and product portal

19th October 2018

     

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Pneumatic components and systems manufacturer Aventics will now offer their customers in Germany, France and Spain an innovative service and product portal.

The online portal helps to quickly and easily find information on components and solutions tailored to the requirements of engineers and buyers. Simultaneously, the portal’s lean structures and processes speed up online order processes.

The cross-industry portal is intended for manufacturers, including original-equipment manufacturers, dealers, and engineering firms for industrial automation, as well as the commercial vehicle, food, railway, medical, energy and marine technology sectors.

The one-stop-shop solution combines all relevant applications in the new portal. The central search function simplifies searching and enables customers to find specific information from operating instructions and brochures through to technical data and specifications. Customers can also access my AVENTICS, a personalised service area where they can view orders and offers, track deliveries, download delivery-relevant documents, and submit product feedback.

“Our components ensure state-of-the-art technical solutions for our customers. “Our innovative product portal simplifies the order process as well as searches for information. We would like to enable our customers and partners to find the perfect solution that will help them even quicker,” says Aventics digital business director Andreas Hart.

With its new portal, Aventics addresses the needs of small- and medium-sized enterprises – companies that often look for ultra-customised solutions.

“Digitalisation offers outstanding opportunities to create added value for partners and customers. With our digital portal, we offer excellent service around the clock – and its intelligence lies in its simplicity,” Hart notes.

Edited by Zandile Mavuso
Creamer Media Senior Deputy Editor: Features

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