Integrated solutions for surface preparation, material cutting, and finishing are available to the sub-Saharan Africa metalworking industry.
PFERD-South Africa says that it offers a full-circle-service in the form of tailored solutions specific to each customer’s requirements.
Tool drives, consumables, operating procedures and required skills offered by the company help to ensure a holistic approach, aimed at ensuring that users gain maximum benefit and achieve optimum cost-effectiveness.
“PFERD offers a broad range of tool drives and abrasive consumables, from cutting and grinding, to milling, deburring, filing, brushing, polishing, cleaning and creating defined surfaces — combine this with the wide range of materials, applications and product offerings within the industry, and it can result in quite a difficult and time-consuming decision-making process. Therefore, we have a free-of-charge application assessment service where our application specialists go out to customer sites and assess their applications and requirements. This way we can provide guidance on the optimum product and machine combination to ensure the user has the ideal and most cost-effective solution,” explains PFERD-SA national sales manager Dennis Phillips.
The company conducts an application assessment ideally conducted on site, or at PFERD’s Training Academy.
“The initial process entails the application specialist observing the current process and application to gain a better understanding of the project or application,” explains Phillips. “They ask specific questions to reveal the challenges faced by the operators and the result they would ideally like to achieve.”
The application specialist will recommend products and tool drives to streamline and improve the customer’s operations. Products are recommended and samples provided for on-site evaluations and in-production trials to ensure customer satisfaction.
“PFERD aims to help improve a customer’s economic efficiency and increase their productivity through the safe and optimum use of available resources,” states Phillips.
In addition, the company provides operators with training required to ensure the successful onboarding of the solution or proposal.
“PFERD-SA maintains a high stock availability rate to ensure we are able to provide the required products as and when needed without delay,” says Phillips.