The company’s products are all created in South Africa, but have international footprints.
More than 200 companies worldwide run Ability’s software and the company has some 80 clients that bring in ongoing revenue.
“Our software is aimed at companies that do not want off-the-shelf solutions; they usually have specific requirements and we find solutions for them,” explains Olsson.
With over 40 experienced staff, the company can provide niche and sector-specific software that is customised for each client.
One of Ability’s solutions is its Ability Suite, which was recently implemented by Carst and Walker, a chemicals importer that also provides technical services and pro- duct evaluation to its clients. “Over the years, the company has expanded and it found that its Dos-based solution was no longer providing the financial solutions it required and was not helping to drive the company forward,” explains Olsson.
The company required a financial solution that could provide tighter financial and management control at its distribution sites. Ability Suite was chosen as it answers the com- pany’s pressing needs for accuracy and timely management reports.
“The Ability Suite is able to provide a holistic view of the company as well as drastically simplify month- and year-end processes.” The suite offers procurement and costing modules, which were exactly what the client required.
Procurement is the core business of Carst and Walker and thus being able to use an online procurement module means that all of the company’s information is up-to-date and available in real time rather than always being a day or more behind.
One of the greatest strengths of the product is its access to information; it provides information from summaries of year-to-date figures, to detailed transactions.
Carst and Walker outsources the distribution of chemicals to a third party so the ability of each division to have unlimited access to information is vital.
The integration of the different divisions and the company’s distribution system was required in order for planning and purchasing to run smoothly and to trace items.
“The product also provides tighter control of business processes; the client can get accurate figures and control margins which will result in enhanced business processes,” explains Olsson.
Due to the availability of information, Carst and Walker reports that it has become more proactive in its business, with business pro- cesses flowing faster.
Due to the local success of the Ability Suite, which took 12 weeks to implement, Carst and Walker decided to implement the software at its European and Australian offices.
“This allows the company’s shareholders and management to have a world view of its operations.” The company is about to embark on phase three, in which Ability will include a division of Carst and Walker, Anchor Chemicals, of Maritzburg, into the system.