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Poor fuel consumption raises hackles of vehicle buyers

By: Irma Venter     8th December 2017 Poor fuel consumption has emerged as the major gripe from customers in the newest Ipsos Quality Survey. Fuel consumption was the biggest cause for customer complaint in 13 of the 16 vehicle model segments into which Ipsos divides the South Africa market.  

New car, bakkie owners unhappy about fuel consumption, reveals Ipsos survey

By: Irma Venter     30th October 2017 Poor fuel consumption has emerged as the major gripe from customers in the newest Ipsos Quality Survey. Fuel consumption was the biggest cause for customer complaint in 13 of the 16 vehicle model segments into which Ipsos divides the South Africa market.  

Results of passenger car product quality survey unveiled

By: Irma Venter     25th November 2016 Research house Ipsos has announced the winners in its newest Ipsos Passenger Car Product Quality Survey. The survey is voluntary, with 17 vehicle brands participating, representing 77% of the new passenger cars and light commercial vehicles sold through retail channels in South Africa. 

Toyota, Audi win big in Ipsos quality survey

By: Irma Venter     9th November 2016 Research house Ipsos has announced the winners in its newest Ipsos Passenger Car Product Quality Survey. The survey is voluntary, with 17 vehicle brands participating, representing 77% of the new passenger cars and light commercial vehicles sold through retail channels in South Africa. 

Audi features strongly in latest customer satisfaction survey

By: Irma Venter     17th June 2016 Audi and Volkswagen new-car buyers are happiest with their purchasing experience, while much the same is true for new Isuzu, Nissan, Toyota and Volkswagen light commercial vehicle (LCV) owners in South Africa. The newest annual Ipsos customer satisfaction survey also awarded Audi the top customer... 

Audi, VW owners happiest new-car buyers, shows survey

By: Irma Venter     27th May 2016 Audi and Volkswagen new-car buyers are happiest with their purchasing experience, while much the same is true for new Isuzu, Nissan, Toyota and Volkswagen light commercial vehicle (LCV) owners in South Africa. The newest annual Ipsos customer satisfaction survey also awarded Audi the top customer... 

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