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Topic - PBX
Apr 22, 2016
Interactive Intelligence PureCloud Engage℠ designed to help contact centres accelerate business impact, deliver consistent outcomes, and innovate the customer and agent experience   Interactive Intelligence Group Inc. (Nasdaq: ININ), a global leader of cloud services...
Mar 16, 2016
"Chris has been specifically appointed as OTEL's COO to support the company during the current rapid growth phase that is finding expression in our national expansion. Chris' ability to seamlessly integrate technology and business models will help further enhance...
Jan 28, 2016
South Africa's office parks are devouring broadband connectivity to such an extent that OTEL has quadrupled its network capacity since 25 December 2015. The independent telco says the upgrade took place between Christmas and New Year and saw its clients return to...
Dec 11, 2015
Appointment of a service provider for the procurement of technical support and maintenance cover for PBX systems for Department of Police (SAPS) for a period of three years, National, South-Africa RFB- 1368- 2015 Tel: (021) 482 2543 CD January 26, 2016 at 11:00.
Oct 26, 2015
Ventana Research recognizes the PureCloud℠ platform for its ability to combine customer engagement and collaboration capabilities for improved performance throughout the organization. Interactive Intelligence Group Inc., a global provider of software and cloud...
Oct 12, 2015
According to the award report, key factors that helped Interactive Intelligence included ‘the company’s all-in-one suite of scalable, rich contact centre capabilities, integrated business communications applications, and flexible deployment options’   Interactive...
Sep 28, 2015
There has not been much innovation in telephony since the VoIP revolution, but every telephone service provider is still claiming to have the best quality at the cheapest rate. With all this competition in the market, what is the real differentiator in today’s highly...
Jul 09, 2015
Independent telecommunications provider OTEL says the liberalisation of the telecoms industry means managing agents responsible for administering Gauteng's business parks have a unique opportunity to add broadband and VoIP (Voice over Internet Protocol) offerings to...
Jun 10, 2014
May 22, 2014
Jan 20, 2014
Sep 23, 2013
Jul 04, 2013
Vodacom Business aims to account for 25% of the Vodacom group’s service revenue within five years as it targets opportunities within the small and medium-sized enterprises (SMEs) sector. The business unit, which currently contributes 16%, or R8-billion, to the...
May 03, 2013
Opportunities for significant growth in the uptake of cloud-based private branch exchange (PBX) systems are expected in South Africa, open, unified voice communications solutions provider Connection Telecom MD David Meintjes tells Engineering News. According to...
Nov 16, 2012
The high cost and long repayment times of private branch exchange (PBX) equipment hamper the emergence of start-up companies and the growth of small companies. The use of Internet Protocol (IP) telephony eliminates these expensive PBX systems in companies, says...
Jun 14, 2012
Advances in communication, IT and Internet technologies are combining to address the many difficulties companies encounter with business-critical PBX systems
May 24, 2012
odacom announced today that they have received accreditation for Microsoft OCS and Lync’s SIP trunking Certification – the only certified Microsoft accredited SIP trunking vendor in South Africa and Africa
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