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Topic - PBX
Jun 10, 2014
Connection Telecom, the leading cloud-based PBX/call centre provider, has acquired FatBudgie, itself a cloud PBX provider for business and a market leader in the SMME/SOHO segment. David Meintjes, Connection Telecom MD, says the transaction increases the number of...
May 22, 2014
Interactive Intelligence Group Inc., a global provider of software and services designed to improve the customer experience, has reported a 67 percent compound annual growth rate (2010-2013) of its Communications as a Service offering, topping 20,000 seats....
Jan 20, 2014
South African IT solutions provider Network Platforms has announced that it has brought its data centre offering in Cape Town online and has the capacity to rollout service from Teraco Isando and Teraco Cape Town – to facilitate virtual and co-location service...
Sep 23, 2013
Local business IP solution website has been leading the market since 2010 as the number one portal for all VoIP and hosted PBX provider research and technology information in South Africa. The site has become the first port of call for most...
Jul 04, 2013
Vodacom Business aims to account for 25% of the Vodacom group’s service revenue within five years as it targets opportunities within the small and medium-sized enterprises (SMEs) sector. The business unit, which currently contributes 16%, or R8-billion, to the...
May 03, 2013
Opportunities for significant growth in the uptake of cloud-based private branch exchange (PBX) systems are expected in South Africa, open, unified voice communications solutions provider Connection Telecom MD David Meintjes tells Engineering News. According to...
Nov 16, 2012
The high cost and long repayment times of private branch exchange (PBX) equipment hamper the emergence of start-up companies and the growth of small companies. The use of Internet Protocol (IP) telephony eliminates these expensive PBX systems in companies, says...
Jun 14, 2012
Advances in communication, IT and Internet technologies are combining to address the many difficulties companies encounter with business-critical PBX systems
Oct 19, 2011
Sep 08, 2011
Jun 10, 2011
Attached please find a press release on: MIA Telecoms, the sole distributor of Samsung telecommunication and PABX equipment in Sub-Saharan Africa, has launched a new and innovative ISERV IP DECT, a VoIP solution targeted at Small and Medium Enterprises (SMEs). The...
Feb 22, 2011
Attached please find a press release on: MTN Business, a wholly owned division of MTN, is proud to initiate phase two of its convergence ‘roadmap’ – MTN UniPresence.
Jul 23, 2010
Attached please find a press release on: Norphonic is delighted to announce the strengthening of its commercial channel with the appointment of Becker Electronic Pty Ltd. as their exclusive distribution partner in South Africa. The agreement will make Becker...
Apr 12, 2010
Attached please find a press release on: Microsoft‚s Unified Communications has marked a new era in business communications, it is fast replacing traditional hardware-based phone systems including desktop phones and the legacy PBX. This is according to local...
Mar 20, 2009
Given the global economic meltdown and the harsh economic conditions expected in 2009, small to medium enterprises (SMEs), more than ever, need to find a balance between cutting costs where possible and increasing productivity, so as to remain competitive and...
Feb 01, 2008
Technology company Tellumat Telecoms continues to expand its continental footprint, with a R500 000 upgrade of telecommunications hardware and software in progress at a call centre at Starcomms, one of Nigeria’s largest mobile service providers.
Aug 08, 2007
Verizon Business again reported both sequential and year-over-year revenue growth during a quarter marked by a dramatic global expansion of the company�s managed security business and its first major foray into fixed-mobile convergence services.
Mar 20, 2007
Specialist IT services and solution provider Dimension Data’s Global Contact Centre Benchmarking report 2007 indicates that convergence, primarily driven by the increased acceptance of internet protocol (IP) and improved reliability, is leading changes in contact...
May 12, 2006
OpenVoice was one of the first participants in the South African Voice over Internet Protocol (VoIP) industry, executive director Clayton Hayward says in an Engineering News exclusive.
Sep 16, 2005
Since the telecommunications deregulation, in February this year, there has been an unprecedented interest in the telecommunications industry, which has seen a sudden boom as a number of retailers – small, medium and large – have entered the market as...
Sep 16, 2005
Poised to reap a greater market share in an industry bent on growing in leaps and bounds, telecommunications specialist CentraTel reports that it is involved in a number of projects aimed at maintaining its position as market leader.
Apr 08, 2005
Although telecommunications companies are advocating the advantages of Voice over Internet Protocol (VoIP), Internet-based network service provider UUNET SA’s CEO Bheki Nkomo cautions that the lack of local case-studies may prove to be a hindrance.
Apr 08, 2005
The new wave of deregulation, which was proposed by Communications Minister Ivy Matsepe-Casaburri and which took effect on February 1, has seen an unprecedented rate of interest in the telecommunications sector.
Nov 26, 2004
South Africa’s largest communications group, Telkom, will invest about R4-billion in its fixed-line business in the next year.
Nov 16, 2004
The liberalisation of the South African telecommunications sector, from the beginning of next year, has prompted the county's fixed-line monopoly, Telkom, to identify network evolution as a key investment focus for 2005.
Nov 05, 2004
IT systems and communications distributor Comztek has been appointed as an official distributor for the Siemens HiPath range of IP-enabled PBX systems.
Mar 18, 2004
The voice transaction management operation of JSE Securities Exchange-listed multinational Spescom has announced the release of the Libra Recorder – aimed at changing the way local and international small and medium enterprises (SME) view telephony recording.
Apr 12, 2002
South Africa has been identified as a key market for Sir Terry Matthews’ global enterprises because it often exhibits requirements before they surface in Northern American and European markets, reports newly appointed Mitel Networks director Andy Bull.
Feb 15, 2002
The growing use of innovative lighting products in Southern Africa is particularly pleasing to specialist lighting company Osram, which is a wholly-owned Siemens subsidiary.
Jun 01, 2001
The City of Johannesburg is implementing a multimillion-rand project to improve communication with its customers, comprising a customer contact centre, a city voice network and a centre which will handle emergency services and the city's police department.
Sep 08, 2000
Effective communication is as essential to growing a company as is working capital and a strong business plan but, until recently, small to mid-sized businesses have had to settle for less, or pay for more than what they needed, when it came to their business...
May 07, 1999
A reportedly unique South African developed train communication system worth more than R10-million to support CoalLink in coal transport – with the ultimate goal of moving more than 70-million tons of coal a year to Richards Bay Coal Terminal – is in the...
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