igus products backed by a four-year guarantee
Cologne, Germany-based motion plastics company igus now offers a guarantee of up to four years for all its products with a predictable service life. This is aimed at giving customers greater operational reliability and sustainability. The company notes that the long service life of motion plastics conserves resources and contributes to increasing sustainability in the industry.
Customers will benefit from the guarantee on energy chains and chainflex cables, drylin linear and drive technology, and dryspin lead screw technology and components such as plain bearings or bar stock made from the company's iglidur materials.
The range of products, backed by a guarantee, is supplemented by the xiros ball bearings, igubal spherical bearings, gears, slewing ring bearings, and the three dimensional-printed components created in the online ‘iglidur Designer’ configurator.
igus says the guarantee is made possible by test cycles conducted in its in-house laboratory, the results of which are fed into an online service life calculator which is used to determine how long a component will be in service.
"The guarantee gives our customers the opportunity to design their individual application exactly right and always choose the most cost-effective product that is sure to work," explains igus plain bearing technology CEO Tobias Vogel.
The company extended the four-year guarantee to chainflex cables last year and has now added the benefit to most of its other products. The new regulation applies for up to four years from delivery of a product or for the individually calculated number of double strokes or service hours per product - whichever comes first.
"The long service life increases the customer's resource efficiency and also saves important human and financial resources," says igus e-chain systems CEO Michael Blass.