Cell C cuts back on contract buy-outs

14th July 2016 By: News24Wire

South Africa’s third-largest mobile network Cell C has pulled its contract buy-out promotion from its franchise channel, the company has confirmed.

In May last year, Cell C launched an initiative to give customers up to R10 000 to help buy themselves out of contracts with other networks.

The promotion targeted helping customers of rival networks pay their way out of their contracts and sign up with a Cell C post-paid package.

The promotion, at first, was expected to last just four months but the company extended it into 2016 and revised the offer upwards to R20 000 in February this year.

However, the buy-out offer – at least via Cell C’s franchise channels – has come to an end.

“Cell C’s Buy-Out promotion through the franchise channel has come to an end and we will announce new promotions as and when they become available,” Cell C spokesperson Candice Jones told Fin24 via an email statement.

“The Buy-Out promotion continues to be available through the Business Sales channel,” said Jones.

Upon launch, Cell C’s buy-out offer was designed to help the mobile network win more post-paid customers.

The company revealed last year that its prepaid sales, at that stage, made up 60% of its overall service revenues.

Cell C this week, in a statement about its mobile virtual network operator partnerships attaining on- million customers, said that it has over 24-million customers.

This means that Cell C has grown by approximately two-million customers since last year as the mobile network reported in 2015 that it had about 22-million connections.