Top global brands choose PartServe
This article has been supplied as a media statement and is not written by Creamer Media. It may be available only for a limited time on this website.
PartServe Channel Support has announced that it has partnered with TPV Technology Limited, the world’s largest PC monitor and one of the foremost LCD TV manufacturers. It is now the sole provider of warranty and after sales support for the AOC, Envision and Philips brands in South Africa. TPV’s Tony Yu says the relationship has been a win-win one for both Partserve and TPV till now. “Partserve has a fantastic reputation as the total service solutions provider under one roof. It has an excellent infrastructure of repair and storage facilities.”
“More importantly, Partserve has been authorised as a warranty service provider for many leading MNC brands like Epson, Lenovo, Canon, Mitsubishi, Viewsonic, NEC and Benq to name a few. The company has tremendous technical capability on all platforms and especially on displays,” he explains.
PartServe director Lee Bowes says TPV sets exceptionally high standards for after sales support globally. “We will strive to meet TPV's high expectations with regards to Service Level Agreements. We realise that excellent after sales support is fundamental to any business’s growth and even more so with IT products like PC Monitors or Signage Displays.” PartServe has a wide reach in South Africa with 5 branches at major cities including Johannesburg, Durban, Bloemfontein, Port Elizabeth and Cape Town. In addition, they have outsourced service partners across the country. Yu believes better support leads to more aggressive sales and brand awareness in the market. “SLAs are laid, monitored and adhered to as per our global service standards and Partserve has dedicated and loyal team to take care of service calls.”
“All levels of management synchronise and work to achieving one goal, which is to make the customer and sales team happy,” he concludes.
Comments
Press Office
Announcements
What's On
Subscribe to improve your user experience...
Option 1 (equivalent of R125 a month):
Receive a weekly copy of Creamer Media's Engineering News & Mining Weekly magazine
(print copy for those in South Africa and e-magazine for those outside of South Africa)
Receive daily email newsletters
Access to full search results
Access archive of magazine back copies
Access to Projects in Progress
Access to ONE Research Report of your choice in PDF format
Option 2 (equivalent of R375 a month):
All benefits from Option 1
PLUS
Access to Creamer Media's Research Channel Africa for ALL Research Reports, in PDF format, on various industrial and mining sectors
including Electricity; Water; Energy Transition; Hydrogen; Roads, Rail and Ports; Coal; Gold; Platinum; Battery Metals; etc.
Already a subscriber?
Forgotten your password?
Receive weekly copy of Creamer Media's Engineering News & Mining Weekly magazine (print copy for those in South Africa and e-magazine for those outside of South Africa)
➕
Recieve daily email newsletters
➕
Access to full search results
➕
Access archive of magazine back copies
➕
Access to Projects in Progress
➕
Access to ONE Research Report of your choice in PDF format
RESEARCH CHANNEL AFRICA
R4500 (equivalent of R375 a month)
SUBSCRIBEAll benefits from Option 1
➕
Access to Creamer Media's Research Channel Africa for ALL Research Reports on various industrial and mining sectors, in PDF format, including on:
Electricity
➕
Water
➕
Energy Transition
➕
Hydrogen
➕
Roads, Rail and Ports
➕
Coal
➕
Gold
➕
Platinum
➕
Battery Metals
➕
etc.
Receive all benefits from Option 1 or Option 2 delivered to numerous people at your company
➕
Multiple User names and Passwords for simultaneous log-ins
➕
Intranet integration access to all in your organisation