http://www.engineeringnews.co.za
  SEARCH
Login
R/€ = 14.18Change: 0.12
R/$ = 10.96Change: 0.07
Au 1233.15 $/ozChange: -1.60
Pt 1361.50 $/ozChange: -1.50
 
 
Note: Search is limited to the most recent 250 articles. Set date range to access earlier articles.
Where? With... When?








Start
 
End
 
 
And must exclude these words...
Close Main Search
Close Main Login
My Profile News Alerts Newsletters Logout Close Main Profile
 
Agriculture   Automotive   Chemicals   Competition Policy   Construction   Defence   Economy   Electricity   Energy   Environment   ICT   Metals   Mining   Science and Technology   Services   Trade   Transport & Logistics   Water  
What's On Press Office Tenders Suppliers Directory Research Jobs Announcements Contact Us
 
 
 
RSS Feed
Article   Comments   Other News   Research   Magazine  
 
 
Oct 25, 2013

Survey finds 70% of Gauteng residents satisfied with govt service delivery

Back
Photo: reuters
Alberton|Benoni|Boksburg|Gauteng City|Johannesburg|Krugersdorp|Pretoria|Randfontein|SECURITY|Vanderbijlpark|Vereeniging|Westonaria|Africa|Industrial|Roads|Safety|Security|Waste|Water|Africa|South Africa|Gauteng City Region Observatory|Security|University Of Johannesburg|Energy|Energy Services|Government Services|Health Services|Industrial And Mining Centres|Mining|Security|Service|Services|David Everatt|Nomvula Mokonyane|Security|Waste|Water|The Gauteng City Region Review
SECURITY||Africa|Industrial|Roads|Safety|Security|Waste|Water|Africa||Security||Energy|Mining|Security|Service|Services|Security|Waste|Water|
alberton|benoni|boksburg|gauteng-city|johannesburg|krugersdorp|pretoria|randfontein|security|vanderbijlpark|vereeniging|westonaria|africa-company|industrial|roads|safety|security-company|waste-company|water-company|africa|south-africa|gauteng-city-region-observatory-facility|security-facility|university-of-johannesburg-facility|energy|energy-services|government-services|health-services|industrial-and-mining-centres|mining|security-industry-term|service|services|david-everatt|nomvula-mokonyane|security-person|waste|water|the-gauteng-city-region-review
More Insight
© Reuse this



Despite a recent spate of violent service delivery protests, a survey of 16 729 respondents in the Gauteng region has indicated that, with a few exceptions – most notably in Westonaria – over 70% of surveyed residents are “satisfied or very satisfied” with publicly provided dwellings, water supply, sanitation and waste removal.

“Although satisfaction levels differ by service and municipal area, the results are, on the whole, very positive,” Gauteng City Region Observatory executive director Professor David Everatt said at the launch of the 2013 State of the Gauteng City Region Review, at the University of Johannesburg, on Friday.

The survey provided an overview of the key dynamics and trends affecting the population, environment, economy and governance of the Gauteng City Region – described by Everatt as an integrated cluster of cities, towns and urban nodes that, together, comprised the “economic heartland” of South Africa. 

While the core of the city-region was Gauteng, it included the cities of Johannesburg and Pretoria, as well as commercial, industrial and mining centres, such as Germiston, Springs, Alberton, Boksburg, Benoni, Vereeniging, Vanderbijlpark, Krugersdorp, Randfontein and Westonaria.

Compiled in partnership between the University of Johannesburg, the University of the Witwatersrand, and the Gauteng Provincial Government, the review found that some two-thirds of respondents were “satisfied or very satisfied” with energy services and roads, while around half were “satisfied or very satisfied” with health services and safety and security.

Surprisingly, however, while the overall satisfaction level for government services was high, the satisfaction rate for government, as a whole, was far lower.

In six of the ten municipalities polled, between 41% and 45% of respondents were "dissatisfied" with provincial government, while between 46% and 50% of respondents in the Ekurhuleni metropolitan municipality were "dissatisfied" with government.

In the remaining three municipalities of the city region, between 36% and 40% indicated dissatisfaction with provincial government.

Everatt attributed this disparity largely to poor government communication.

“Possibly, residents simply don’t know what government does for them.  This is not to excuse government and blame public ignorance, but if residents really don’t know what they get from government, then poor government communication is at fault,” he noted.

Gauteng Premier Nomvula Mokonyane acknowledged this shortcoming on Friday, saying that government’s inability to communicate had exacerbated negative community perceptions around inherent corruption and had contributed to recent service delivery demonstrations.

“We need improved communication and humility from our politicians, who should not be driven by a political agenda with the sole objective of appeasing the electorate.

“As government, we must redouble our efforts to improve social cohesion and ensure that our leadership is informed and acts on credible data, as is provided by this review,” she said at the launch.

Mokonyane further confirmed that provincial government would leverage the information provided by the review in future planning initiatives.

Edited by: Chanel de Bruyn
© Reuse this Comment Guidelines (150 word limit)
 
 
 
 
 
 
 
 
 
Latest News
Updated 8 minutes ago Construction on the bus rapid transport stations for Phase 1A of the Rustenburg Rapid Transport (RRT) project was likely to start before the end of the year, with the construction tenders currently being adjudicated, RRT said on Tuesday. Phase 1A of this four-phase...
Updated 43 minutes ago Hundreds of innovators and entrepreneurs have gathered in Cape Town to discuss how to support more innovation in South Africa in a bid to drive the economy forward. Venture capitalists, dealmakers, entrepreneurs and academics have been mingling at the South African...
Updated 49 minutes ago South African business leaders were more likely than their global counterparts to encourage creative behaviours and “disruptive processes” to drive innovation, the South African results of the GE Global Innovation Barometer, released on Tuesday, have shown. The 2014...
More
 
 
Recent Research Reports
Road and Rail 2014: A review of South Africa's road and rail infrastructure (PDF report)
Creamer Media’s Road and Rail 2014 report examines South Africa’s road and rail transport system, with particular focus on the size and state of the country’s road and rail network, the funding and maintenance of these respective networks, and the push to move road...
Real Economy Year Book 2014 (PDF Report)
This edition drills down into the performance and outlook for a variety of sectors, including automotive, construction, electricity, transport, steel, water, coal, gold, iron-ore and platinum.
Real Economy Insight: Automotive 2014 (PDF Report)
This four-page brief covers key developments in the automotive industry over the past 12 months, including an overview of South Africa’s automotive market, trade figures, production and the policies influencing the sector.
Real Economy Insight: Construction 2014 (PDF Report)
This five-page brief covers key developments in the construction industry over the past 12 months. It provides an overview of the sector and includes details of employment in the sector, infrastructure and municipal spending, as well as insight into companies’...
Real Economy Insight: Electricity 2014 (PDF Report)
This five-page brief covers key developments in the electricity industry over the past 12 months, including details of State-owned power utility Eskom’s generation activities, funding and tariffs, independent power producers and prospects for the sector.
Real Economy Insight: Road and Rail 2014 (PDF Report)
This six-page brief covers key developments in the road and rail industries over the past 12 months, including details of South Africa’s road and rail network and prospects for both sectors.
 
 
 
 
 
This Week's Magazine
The board of UD Trucks Southern Africa (UDTSA) has announced the resignation of MD Jacques Carelse.   Long-time UD employee, corporate planning and marketing GM, Rory Schulz, has been appointed as acting MD while the process started to appoint a new MD. The Japanese...
There is a need to start planning another pumped storage scheme in South Africa. Much work has already been done at a site in the Limpopo province and the project was very close to being put out to tender at one stage. In 2008/9 the National Energy Regulator of South...
The Coega Development Corporation (CDC) is preparing to leverage its strategic coastal position to develop the Eastern Cape economy through proposed aquaculture development zones (ADZs), with a proposed R2-billion project aiming to contribute $278-million to the...
Completion of the ongoing construction of the 102 km Zomba–Jali–Phalombe–Chitakale road, in southern Malawi, has been extended from June  to December 15 because of persistent rains and difficulties in paying the contractor. The project is being undertaken by Kuwait's...
The Malawi government has awarded South African firm  Fischer Consortium the  contract to upgrade the Malawi Road Traffic Information System. The Directorate of Road Traffic and Safety Services at Malawi's Ministry of Transport and Public Works says Fischer...
 
 
 
 
 
 
 
 
 
Alert Close
Embed Code Close
content
Research Reports Close
Research Reports are a product of the
Research Channel Africa. Reports can be bought individually or you can gain full access to all reports as part of a Research Channel Africa subscription.
Find Out More Buy Report
 
 
Close
Engineering News
Completely Re-Engineered
Experience it now. Click here
*website to launch in a few weeks