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Jul 06, 2012

Telkom unveils fixed, mobile convergence offering

Efficiency|FMC|Deal Builder Portal|Mobile Voice Services|Service|Services|Solutions|Brian Armstrong
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Telkom has launched its latest fixed-mobile convergence (FMC) bundled business offering, which brings together fixed and mobile solutions on a single bill from one provider.

The FMC bundles are package deals which offer customers fixed voice, fixed data and mobile voice services from one provider, as well as one bill.

The deals can be tailored to suit the customer’s requirements through a deal builder portal on the Telkom Business website.

“Telkom has prioritised the journey toward convergence as a key part of the company’s overall strategy. Looking ahead, we know that FMC will form an integral element of seamless unified communication and that is where we are heading,” states Telkom Business MD Dr Brian Armstrong.

Telkom will launch nearly two dozen more convergence deals in the coming weeks, including SIM bundle deals on convergence accounts and closed-user group deals, with up to 20 000 mobile users and free calls to one fixed line on some deals.

Moreover, the bundles offer a 20% to 30% saving for customers, driven by tariff optimisation and improved monthly subscription fees.

“Extra savings can be expected when customers get back into the habit of using the fixed line,” notes Armstrong.

Further, the simplicity of the bundles will benefit small to medium-size businesses, as they save time by having one support centre and supplier, and reduced costs make it affordable to phone the office. This leads to better efficiency in the business, explains Armstrong.

“The main drive of Telkom is to move from being the ‘incumbent’ to market leadership. Single-service offerings and ultimately the move toward converged solutions are crucial to achieving this,” he asserts.

Edited by: Martin Zhuwakinyu
Creamer Media Senior Deputy Editor
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