https://www.engineeringnews.co.za

Richard Chetty

10th October 2014

  

Font size: - +

Full Name: Richard Chetty

Position: Service director at Samsung Electronics South Africa, since July 1, 2013

Main Activity of the Company: Consumer electronics, aftersales and technical issues

Date and Place of Birth: July 10, 1975, Durban, KwaZulu-Natal

Education: Matric, Stanmore High School, 1993; banking diploma, Institute of Banking, 2001; MDP, Harvard Business School, 2003; MBA, Management College of Southern Africa

First Job: Call centre and quality manager, Pro-Active Marketing Research, December 1993

Size of First Pay Packet: R800 a month

First Job with Present Group: Service director, July 1, 2013

Career History Prior to Current Position: Strategic business unit manager, Absa, 2000; head of sales and service: Automobile Association, 2002; head of customer service, BMW South Africa, 2004; head of innovation and strategy, BMW South Africa, 2009; board member and aftersales director, Jaguar/Landover Africa, 2011

Value of Assets under Your Control: Not stated

Number of People under Your Leadership: 200, consisting of 100 support centre employees, 50 headquarters employees and 50 parts division employees. There are also 20 staff members in neighbouring countries working under in-country managers, who report directly to me

Management Style: I ‘walk the talk’ – this earns me the right to be responsible for others

Personal Best Achievement: Successful completion of MDP studies at Harvard Business School

Professional Best Achievement: During my time at BMW, we set up new manufacturing plant capabilities, doubling production volumes from 50 000 to 100 000 vehicles a year

Person Who Has Had the Biggest Influence on Your Life: My father – he taught me the value of hard work

Person Who Has Had the Biggest Influence on Your Career: The current MD of BMW South Africa, Bodo Donauer – he believed in my ability to add value to the automotive industry

Person You Would Most Like to Meet: Jake White

Businessperson Who Has Impressed You Most: Jack Welsh, former CEO of General Electric

Philosophy of Life: Do unto others as you would like them to do unto you

Biggest Ever Opportunity: Heading up services at Samsung South Africa

Biggest Ever Disappointment: Liverpool playing in the Champions League; we only want the best teams playing in the Champions League

Hope for the Future: To be the leader in the service industry for consumer electronics in South Africa

Favourite Reading: Engineering News, Business Times, Financial Times and Awake Magazine

Favourite TV Programme: Arrow (TV series), Britain’s Got Talent, Superman and The Avengers

Favourite Food/Drink: South African braai and biryani/Coca-Cola products

Favourite Music: 1980s rock

Favourite Sport: I play tennis, soccer and cricket socially to keep healthy and fit

Favourite Website: Google, LinkedIn and JW.ORG

Hobbies: Cricket, soccer, tennis and braaing

Car: Range Rover Evoque (waiting for Range Rover Sport)

Pets: None

Miscellaneous Dislikes: Rude, obnoxious and self-centred people

Favourite Other South African Company: Amalgamated Beverage Industries

Favourite Foreign Company: Jaguar/Land Rover

Married: Single

Children: Kyle, 12; Keano, 8

Clubs: Pretoria North Tennis Club, Samsung Service Soccer Team

Edited by Martin Zhuwakinyu
Creamer Media Senior Deputy Editor

Comments

Showroom

Willard
Willard

Rooted in the hearts of South Africans, combining technology and a quest for perfection to bring you a battery of peerless standing. Willard...

VISIT SHOWROOM 
Weir Minerals Africa and Middle East
Weir Minerals Africa and Middle East

Weir Minerals Europe, Middle East and Africa is a global supplier of excellent minerals solutions, including pumps, valves, hydrocyclones,...

VISIT SHOWROOM 

Latest Multimedia

sponsored by

Option 1 (equivalent of R125 a month):

Receive a weekly copy of Creamer Media's Engineering News & Mining Weekly magazine
(print copy for those in South Africa and e-magazine for those outside of South Africa)
Receive daily email newsletters
Access to full search results
Access archive of magazine back copies
Access to Projects in Progress
Access to ONE Research Report of your choice in PDF format

Option 2 (equivalent of R375 a month):

All benefits from Option 1
PLUS
Access to Creamer Media's Research Channel Africa for ALL Research Reports, in PDF format, on various industrial and mining sectors including Electricity; Water; Energy Transition; Hydrogen; Roads, Rail and Ports; Coal; Gold; Platinum; Battery Metals; etc.

Already a subscriber?

Forgotten your password?

MAGAZINE & ONLINE

SUBSCRIBE

RESEARCH CHANNEL AFRICA

SUBSCRIBE

CORPORATE PACKAGES

CLICK FOR A QUOTATION







sq:0.067 0.118s - 160pq - 2rq
Subscribe Now