The latest trend report by logistics company DHL’s trend research team, ‘Augmented Reality (AR) in Logistics’, aims to deepen the understanding of AR and raise awareness of its potential applications in the logistics industry.

AR refers to a live, direct or indirect, enhanced view of a real-world environment where elements are augmented by a computer- generated sensory, explains DHL Express sub-Saharan Africa MD Charles Brewer.

It merges real-life and computer- generated images by adding layers of digital information, such as sounds, videos, graphics or global positioning system data, in the line of vision using devices such as glasses or smartphones, adds Brewer.

“Recent developments, such as heads-up displays on windshields or use of AR for vehicle repairs from the automotive sector, show how rapidly this technology is developing and finding its way into industries outside of the information technology sector.

“The technology also offers significant potential for the logistics industry,” he explains.

DHL processes in excess of two-million shipments a day across its network and relies on world-class technology to provide a seamless and reliable delivery service for our customers. The technology is scheduled for proof of testing studies, adds Brewer.

The trend report explains briefly the emerging trend and innovation in AR technology and how it can be implemented in logistics. It also provides an overview on best practices from various industries. ‘Augmented Reality in Logistics’ presents 11 different possible applications for the industry, among them improved warehouse visibility, for example. By equipping staff with head-mounted displays, they can find the right route and the right item more efficiently. The surplus in information would also reduce picking errors.

Brewer explains that the report also demonstrates how transportation can be perfected. “Delivery vehicles with augmented windshields display real-time traffic data, as well as other valuable information, such as cargo temperature and alerts, therefore, decreasing driver distraction,” he adds.

Further, drivers and staff at the parcel hub could be equipped with wearable devices to gain critical information on each parcel, such as contents, weight and destination.

“This would improve loading processes and reduce handling damages,” says Brewer.

He points out that AR could also improve maintenance and repair services offered by logistics providers if workers are equipped with smart glasses that blend in step- by-step instructions.

The trend report has been created on the basis of last year’s overarching report, ‘Logistics Trend Radar’, which DHL uses to identify and leverage trends and technologies relevant to the logistics industry.