R/€ = 15.16Change: -0.03
R/$ = 13.35Change: -0.02
Au 1156.06 $/ozChange: -2.88
Pt 981.00 $/ozChange: 2.00
Note: Search is limited to the most recent 250 articles. Set date range to access earlier articles.
Where? With... When?

And must exclude these words...
Close Main Search
Close Main Login
My Profile News Alerts Newsletters Logout Close Main Profile
Agriculture   Automotive   Chemicals   Competition Policy   Construction   Defence   Economy   Electricity   Energy   Environment   ICT   Metals   Mining   Science and Technology   Services   Trade   Transport & Logistics   Water  
What's On Press Office Tenders Suppliers Directory Research Jobs Announcements Letters About Us
RSS Feed
Article   Comments   Other News   Research   Magazine  
Aug 24, 2012

Manufacturer improves extra-heavy truck warranty

Africa|Hino SA|Hino South Africa|Road|transport|Trucks|Africa|South Africa|Bus Manufacturer|Maintenance|Oil Change Intervals|Service|Casper Kruger|Power|HinoCare|Operations|South Africa
© Reuse this

Truck and bus manufacturer Hino has announced a comprehensive warranty for its extra-heavy trucks in South Africa.

The new warranty on the Hino 700 Series model range is now valid for three years, with unlimited kilometres for on-road use and for two years, with unlimited kilometres when the truck is used for off-road operations.

“According to our research, this is one of the most comprehensive warranties in this segment of the South African truck market. Some of the other brands offer more years on the drive train only, but our three years, unlimited kilometre warranty offers some of the best cover on the entire vehicle,” comments Hino South Africa (SA) VP Dr Casper Kruger.

He adds that the new warranty for Hino’s premium trucks is the latest addition to its range of HinoCare offerings and a further example of the manufacturer’s focus on satisfying its customers, particularly in aspects that contribute to a reduction in operational costs and that provide peace of mind for fleet owners.

“The HinoCare initiative was launched in September 2011 and has found great favour among current and potential customers, particularly with its contribution to improving the all-important cost per kilometre figures,” the truck manufacturer states.

The lower operating costs are mainly as a result of the introduction of Hino Genuine Motor Oil, which permits the doubling of oil change intervals, reducing servicing downtime.

Another important component of HinoCare is the 24/7 roadside assistance, which is operated through a dedicated call centre and includes the towing of the stricken vehicle to a Hino dealer, if necessary.

A further contribution to customer peace of mind from Hino SA is the fact that all Hino trucks have been microdotted from July 1, 2011, long before this became a legal requirement.

There is already a range of service and maintenance plans that can be tailored by the dealer to meet a customer’s requirements, which tend to be widely varied in the transport industry.

The company announced significant improvements to the warranty benefits for certain models with the introduction of HinoCare, with cover for the 300 and 500 Series moving to two years and unlimited kilometres.

Warranty cover for the 700 Series was one year with unlimited kilometres, with a power train warranty of 24 months or 300 000 km prior to the introduction of the latest, much-improved terms.

“When we launched HinoCare last year, we said we would be looking to upgrade the offering over time and the much-improved warranty on the 700 Series extra-heavy truck range is a further step down this path of continually finding ways of improving customer satisfaction and the Hino ownership experience in South Africa,” says Kruger.

Edited by: Chanel de Bruyn
Creamer Media Senior Deputy Editor Online
© Reuse this Comment Guidelines (150 word limit)
Other Automotive News
Continuous product development changed the fortunes of Korean car makers Hyundai and Kia, and Indian car maker Tata Motors wants to see the same happen to its brand. Tata Motors passenger vehicles president Mayank Pareek says the group will launch two new models a...
The National Regulator for Compulsory Specifications (NRCS) has announced that it will launch an investigation to determine whether emission data on Volkswagen vehicles sold in South Africa has also been manipulated. The NRCS will work with the Department of...
The Frankfurt Motor Show opened in Germany in September, with a strong emphasis on green motoring, as well as a little something special for James Bond fans. Sports car manufacturer Porsche presented its Mission E, the first zero-emission, all-electrically powered...
Latest News
South African Airways (SAA) has enhanced its partnership with the airline’s in-flight duty-free concessionaire Tourvest Inflight Retail Services (TIRS), enabling Voyager members to earn miles when buying duty-free products and spend their miles when shopping for...
South Africa's new visa regulations are having an adverse impact on the country's tourism industry without proof that they are making any impact on child trafficking, according to Hussein Dabbas, International Air Traffic Association (Iata) regional vice-president...
The Council for Scientific and Industrial Research (CSIR) has developed a semi-autonomous solution for early pothole detection to potentially replace the often time-consuming expensive manual road inspection. Showcasing the Visual Surveying Platform (VSP), CSIR...
Recent Research Reports
Liquid Fuels 2015: A review of South Africa's liquid fuels sector (PDF Report)
Creamer Media’s Liquid Fuels 2015 Report examines these issues in the context of South Africa’s business environment; oil and gas exploration; fuel pricing; the development of the country’s biofuels industry; the logistics of transporting liquid fuels; and...
Road and Rail 2015: A review of South Africa's road and rail sectors (PDF Report)
Creamer Media’s Road and Rail 2015 report examines South Africa’s road and rail transport system, with particular focus on the size and state of the country’s road and rail infrastructure and network, the funding and maintenance of these respective networks, and...
Defence 2015: A review of South Africa's defence sector (PDF Report)
Creamer Media’s Coal 2015 report examines South Africa’s coal industry with regards to the business environment, the key participants in the sector, local demand, export sales and coal logistics, projects being undertaken by the large and smaller participants in the...
Real Economy Year Book 2015 (PDF Report)
There are very few beacons of hope on South Africa’s economic horizon. Economic growth is weak, unemployment is rising, electricity supply is insufficient to meet demand and/or spur growth, with poor prospects for many of the commodities mined and exported. However,...
Real Economy Insight: Automotive 2015 (PDF Report)
Creamer Media’s Real Economy Year Book comprises separate reports under the banner Real Economy Insight and investigates key developments in the automotive, construction, electricity, road and rail, steel, water, gold, iron-ore and platinum sectors.
Real Economy Insight: Water 2015 (PDF Report)
Creamer Media’s Real Economy Year Book has been divided into individual reports under the banner Real Economy Insight and investigates key developments in the automotive, construction, electricity, road and rail, steel, water, coal, gold, iron-ore and platinum sectors.
This Week's Magazine
BUSINESS LEADERS PANEL Adam Craker, Ivor Chipkin, Alan Hosking and Allon Raiz at the 6th IQ Business Active Growth conference
At the sixth IQ Business conference held in Sandton last month, a panel of business leaders and academics advocated that business reclaims the initiative to spur growth in South Africa amid fragmented and haphazard political direction. Management consulting firm IQ...
The building industry is an essential component of the South African economy as it contributes about 15% to the gross fixed investment that drives the economy. However, with the country’s economy going through a tough time currently, this, in turn, reflects on the...
The recipients of the 2015 South African National Energy Association (Sanea)/South African National Energy Development Institute Energy (Sanedi) Awards were announced at a ceremony and banquet in Sandton last month. Sanea chairperson Brian Statham named Exxaro CEO...
ASHER BOHBOT EOH’s corporate goals were originally aspirations, but the company is relevant and is making a difference in the territories it operates in
As South African information technology (IT) firm EOH posted another full year of strong growth, CEO Asher Bohbot, known for his frank words, people-centric management style and stoic humanism, attributed the company’s continued South African and African growth to...
International heavy-equipment engine manufacturer Cummins’ regional distribution centre (RDC) in Woodmead, Gauteng, has halved the average logistics distribution time for clients in Southern Africa and allowed for critical or long-lead stock to be kept closer to...
Alert Close
Embed Code Close
Research Reports Close
Research Reports are a product of the
Research Channel Africa. Reports can be bought individually or you can gain full access to all reports as part of a Research Channel Africa subscription.
Find Out More Buy Report
Engineering News
Completely Re-Engineered
Experience it now. Click here
*website to launch in a few weeks
Subscribe Now for $96 Close
Subscribe Now for $96