R/€ = 14.22
R/$ = 11.08
Au 1217.43 $/oz
Pt 1339.00 $/oz
Aug 15, 2006
Joburg expects call-centre initiative to create many jobsBack
© Reuse this The City of Johannesburg’s new pilot call-centre initiative, the Business Process Outsourcing and Offshore Skills Development Hub (BSH), expects to garner unparalleled job opportunities.
The City of Joburg, together with ContactinGauteng, the call-centre industry authority and member association in Gauteng province, will be partnering global education company, Edexcel, to realise the potential of the South African call-centre industry of creating 100 000 jobs by 2008.
The BSH aims to assist Joburg's growth as a global destination for the contact-centre industry and to grow a large enough talent pool to satisfy industry demand for skilled personnel.
Speaking at a networking session breakfast, Charnell Hebrard, City of Johannesburg project consultant ,said that Joburg's call-centre industry had the potential of becomming an unrivalled, global success story that could be the answer to some of the country's most crucial investment and unemployment issues.
Edexcel was partnering BPO to ensure that the skilled workforce within the BPO or call-centre industry were qualified to match an international benchmark.
Edexce regional director SA Anton Barnet-Harris, commented, " The City of Joburg's plan is an excellent example of BPO qualifications, which are relevant and realistic, and the international qualification will go a long way to establishing Joburg as the call-centre kingpin."
Edited by: System Author© Reuse this Comment Guidelines (150 word limit)
Updated 56 minutes ago President Jacob Zuma would next month officially launch the Dube Tradeport, in Durban, as an industrial development zone (IDZ), the Department of Trade and Industry (DTI) announced on Friday. At the launch event, which was scheduled to take place on October 7, the...
Updated 1 hour 9 minutes ago JSE-listed York Timber Holdings on Friday said it expected its operating profit for the year ended June 30 to be between 25% and 30% lower than that of the prior year. As a result of the lower operating profit, combined with a 1% increase in the company’s biological...
Updated 1 hour 21 minutes ago Engineering solutions provider ELB Group has reported an 18% increase in turnover for the year, boosting overall income, from R1.9-billion in 2013, to R2.3-billion for the 12 months ended June 30. Describing this as “a satisfactory result, given the current difficult...
Recent Research Reports
Road and Rail 2014: A review of South Africa's road and rail infrastructure (PDF report)
Creamer Media’s Road and Rail 2014 report examines South Africa’s road and rail transport system, with particular focus on the size and state of the country’s road and rail network, the funding and maintenance of these respective networks, and the push to move road...
Real Economy Year Book 2014 (PDF Report)
This edition drills down into the performance and outlook for a variety of sectors, including automotive, construction, electricity, transport, steel, water, coal, gold, iron-ore and platinum.
Real Economy Insight: Automotive 2014 (PDF Report)
This four-page brief covers key developments in the automotive industry over the past 12 months, including an overview of South Africa’s automotive market, trade figures, production and the policies influencing the sector.
Real Economy Insight: Construction 2014 (PDF Report)
This five-page brief covers key developments in the construction industry over the past 12 months. It provides an overview of the sector and includes details of employment in the sector, infrastructure and municipal spending, as well as insight into companies’...
Real Economy Insight: Electricity 2014 (PDF Report)
This five-page brief covers key developments in the electricity industry over the past 12 months, including details of State-owned power utility Eskom’s generation activities, funding and tariffs, independent power producers and prospects for the sector.
Real Economy Insight: Road and Rail 2014 (PDF Report)
This six-page brief covers key developments in the road and rail industries over the past 12 months, including details of South Africa’s road and rail network and prospects for both sectors.
This Week's Magazine
While Ekurhuleni-based transformer manufacturer Reliable Transformers currently designs, manufactures and tests its products according to the SANS 780 specifications for distribution transformers and other applicable transformer specifications, it is working towards...
Global endpoint security solutions company Kaspersky Lab has introduced new measures to prevent cyber criminals from accessing sensitive data, alongside its malware-signature and heuristic device analysis detection methods. Threats to mobile devices have increased...
To ensure uptake and a positive impact, Wireless Fidelity (Wi-Fi) networks in cities must be provided at schools, community centres and commercial centres to enable citizens and government to access information that will improve access to and delivery of services....
Eco-estate Monaghan Farm, located near Lanseria airport, north-west of Johannesburg, has taken a new approach to modern living and sustainability with its 517 ha development, dedicated to farm living.
Forklift and lift-truck distributor Goscor Lift Hi-Reach launched the Genie SX-180, the tallest self-propelled super boom in Africa, in Johannesburg last month. “As the official distributor of the well-known Genie range of equipment in Southern Africa, we are pleased...