Fibertex SA hosted a conflict resolution workshop for staff, customers, suppliers and interested business associates, at the company’s Hammarsdale head office, at the end of 2017
This article has been supplied as a media statement and is not written by Creamer Media. It may be available only for a limited time on this website.
This interactive workshop was run by John Ford, a highly experienced workplace mediator, who provided practical tips, using proven responses and techniques, on how to resolve conflict situations, before they escalate into difficult disputes.
“Conflict in the workplace and other environments is inevitable. Conflict can present an opportunity when handled well and be a costly disaster when handled poorly,” explains John Ford. “Conflict is like a fire - it can be both constructive, or destructive - depending on how it is managed.
“Through these workshops, we encourage organisations to approach inevitable internal workplace conflict with greater clarity and confidence.
“It is critical we all learn how to recognise criticism, blame and defensiveness as early warning signs and to respond by using a proven process to resolve conflict.
“We believe conflict situations should be used as an opportunity for providing agreeable solutions through professional behaviour, clear communication and learning. The appropriate conflict handling strategy encompasses an ability to remain open minded and respectful, to set a positive tone and to listen with the intention to understand.”
By the end of the workshop, delegates had a greater appreciation about the importance of recognising conflict early and were shown how to use simple tools to respond wisely for the lasting resolution of conflict.
Comments
Press Office
Announcements
What's On
Subscribe to improve your user experience...
Option 1 (equivalent of R125 a month):
Receive a weekly copy of Creamer Media's Engineering News & Mining Weekly magazine
(print copy for those in South Africa and e-magazine for those outside of South Africa)
Receive daily email newsletters
Access to full search results
Access archive of magazine back copies
Access to Projects in Progress
Access to ONE Research Report of your choice in PDF format
Option 2 (equivalent of R375 a month):
All benefits from Option 1
PLUS
Access to Creamer Media's Research Channel Africa for ALL Research Reports, in PDF format, on various industrial and mining sectors
including Electricity; Water; Energy Transition; Hydrogen; Roads, Rail and Ports; Coal; Gold; Platinum; Battery Metals; etc.
Already a subscriber?
Forgotten your password?
Receive weekly copy of Creamer Media's Engineering News & Mining Weekly magazine (print copy for those in South Africa and e-magazine for those outside of South Africa)
➕
Recieve daily email newsletters
➕
Access to full search results
➕
Access archive of magazine back copies
➕
Access to Projects in Progress
➕
Access to ONE Research Report of your choice in PDF format
RESEARCH CHANNEL AFRICA
R4500 (equivalent of R375 a month)
SUBSCRIBEAll benefits from Option 1
➕
Access to Creamer Media's Research Channel Africa for ALL Research Reports on various industrial and mining sectors, in PDF format, including on:
Electricity
➕
Water
➕
Energy Transition
➕
Hydrogen
➕
Roads, Rail and Ports
➕
Coal
➕
Gold
➕
Platinum
➕
Battery Metals
➕
etc.
Receive all benefits from Option 1 or Option 2 delivered to numerous people at your company
➕
Multiple User names and Passwords for simultaneous log-ins
➕
Intranet integration access to all in your organisation