https://www.engineeringnews.co.za

Engen staff give Belgian tourists a taste of real South African hospitality

11th October 2018

     

Font size: - +

This article has been supplied as a media statement and is not written by Creamer Media. It may be available only for a limited time on this website.

Engen  (0.02 MB)

When Belgian tourist Michèle Simonis realised she had forgotten her handbag at the Engen 1 Stop in Mossel Bay, the family was already 200km away and believed they would never see it again.

But they soon discovered that South African hospitality runs deep, and that Engen staff would go the distance necessary to reunite bag and owner, even if the family had already departed the country for home. Getting the bag back to Belgium was a joint effort; it was discovered by Engen staffers Lynette Josephs, Hazel Matiso and Monique Floors, who then alerted Engen 1 Stop Mossel Bay director, Dirk van Niekerk.

From there, the bag was delivered to the son of the owner of a George guesthouse, who was set to return home to Germany, from where it was couriered to Simonis in Belgium. Her husband Luc Theunissen was astounded: “South African people are really incredible.”


In his first letter to Van Niekerk, Theunissen expressed concern about whether the bag still contained a pair of glasses, his wife’s keys and a USB stick containing pictures of the couple and their daughter’s on holiday in Oudtshoorn. Van Niekerk responded: “Looks like everything is still in the handbag – even the money!”
“I am extremely proud of our staff.

They turned a situation that could have left a bad taste in the mouths of foreign visitors into a total triumph,” commented Van Niekerk.
 

Edited by Creamer Media Reporter

Comments

Showroom

Weir Minerals Africa and Middle East
Weir Minerals Africa and Middle East

Weir Minerals Europe, Middle East and Africa is a global supplier of excellent minerals solutions, including pumps, valves, hydrocyclones,...

VISIT SHOWROOM 
Willard
Willard

Rooted in the hearts of South Africans, combining technology and a quest for perfection to bring you a battery of peerless standing. Willard...

VISIT SHOWROOM 

Latest Multimedia

sponsored by

Option 1 (equivalent of R125 a month):

Receive a weekly copy of Creamer Media's Engineering News & Mining Weekly magazine
(print copy for those in South Africa and e-magazine for those outside of South Africa)
Receive daily email newsletters
Access to full search results
Access archive of magazine back copies
Access to Projects in Progress
Access to ONE Research Report of your choice in PDF format

Option 2 (equivalent of R375 a month):

All benefits from Option 1
PLUS
Access to Creamer Media's Research Channel Africa for ALL Research Reports, in PDF format, on various industrial and mining sectors including Electricity; Water; Energy Transition; Hydrogen; Roads, Rail and Ports; Coal; Gold; Platinum; Battery Metals; etc.

Already a subscriber?

Forgotten your password?

MAGAZINE & ONLINE

SUBSCRIBE

RESEARCH CHANNEL AFRICA

SUBSCRIBE

CORPORATE PACKAGES

CLICK FOR A QUOTATION







sq:0.066 0.117s - 158pq - 2rq
Subscribe Now