http://www.engineeringnews.co.za
  SEARCH
Login
R/€ = 13.09Change: 0.09
R/$ = 11.87Change: -0.04
Au 1206.30 $/ozChange: 1.62
Pt 1149.00 $/ozChange: -3.00
 
 
Note: Search is limited to the most recent 250 articles. Set date range to access earlier articles.
Where? With... When?








Start
 
End
 
 
And must exclude these words...
Close Main Search
Close Main Login
My Profile News Alerts Newsletters Logout Close Main Profile
 
Agriculture   Automotive   Chemicals   Competition Policy   Construction   Defence   Economy   Electricity   Energy   Environment   ICT   Metals   Mining   Science and Technology   Services   Trade   Transport & Logistics   Water  
What's On Press Office Tenders Suppliers Directory Research Jobs Announcements Letters Contact Us
 
 
 
RSS Feed
Article   Comments   Other News   Research   Magazine  
 
 
Jan 09, 2012

Company Announcement: SQS annual software bugs survey results

Back
Africa|Design|Fire|Projects|System|Systems|Testing|Africa|Automotive|Services|Systems
Africa|Design|Fire|Projects|System|Systems|Testing|Africa|Automotive|Services|Systems
africa-company|design|fire|projects|system|systems-company|testing|africa|automotive|services|systems
Download PDF
SQS Software (0.10 MB)
 

SQS Software Quality Systems (AIM:SQS.L), the world’s leading specialist for software quality, has compiled a list of the worst software failures of 2011 that have damaged reputations, impacted negatively on financials ($) and caused stress to users.

Phil Codd, Managing Director & Chief Markets Officer (Northern Europe, India & South Africa) at SQS comments: “Our top ten list of 2011 shows that software failures are costing companies and consumers large amounts of money. What is worse is that people are losing jobs and in some cases their liberty because of avoidable software failures.

“Voted on by SQS consultants, this year’s annual software bugs survey is based on major software failures of the past twelve months, from glitches that generated massive fines in the banking and finance sector to mass recalls of faulty vehicles. Our 2010 report also highlighted computer ‘glitches’ in the financial and automotive industries and this year both of those sectors are prominent in our top ten, taking four of the top ten slots.

“The main problem caused by software bugs is negative financial impact and, in almost every case, consumers end up losing out. Deficiencies in software quality often result in costly emergency fixes and/or damage to a brand’s reputation, but each of our top ten 2011 software failure examples could easily have been avoided through an effective quality management strategy identifying and resolving potential glitches before they appear,” he concluded.

Top Software Failures of 2011

1. Financial services giant fined $25 million for hiding software glitch that cost investors $217 million - $ and ♥

A software error in the investment model used to manage client assets resulted in this international financial services giant being fined $25 million (£15.7 million) by the US Securities and Exchange Commission (SEC). The company also had to repay the $217 million (£136 million) backers lost when told that market volatility rather than software failure was to blame for their investment losses.

2. Computer system bugs cause Asian banking facilities’ downtime - ♥

Computer system problems at one of Japan’s largest banks resulted in a nationwide ATM network of more than 5,600 machines going offline for 24 hours, internet banking services being shut down for three days, delays in salary payments worth $1.5 billion (£939 million) into the accounts of 620,000 people and a backlog of more than 1 million unprocessed payments worth around $9 billion (£5.64 billion).

 

3. Cash machine bug benefits customers by giving them extra money - $

An Australian bank began giving out large sums of money from 40 cash machines across one city. Officials at the company said they were operating in stand-by mode, so could not identify the account balances of customers.

4. Leading smartphones suffer an international blackout - ♥

Core and back-up switch failures resulted in network services across Europe, the Middle East, Africa and Latin America going down for 3-4 days. The blackout left millions without email, web browsing or instant messaging services and were reportedly due to server problems at one data centre, in Slough.

5. Bugs in social networking app for tablet just hours after delayed release - ♥

Just hours after its release, this social networking sites’ long-awaited tablet app was already receiving reports about minor bugs from clicking through to pages via panel icons to problems posting comments.

6. 22 people wrongly arrested in Australia due to failures in new NZ $54.5 million courts computer system - $ and ♥

A new NZ $54.5 million ($42.7 million or £26.8 million) computer system linking New South Wales courts and allowing documents to be lodged electronically led to damages claims for unlawful arrest and malicious prosecution, after 3,600 defects in the electronic transfer of data from the courts to the police’s database led to the wrongful arrest of 22 individuals.

7. 50,500 cars recalled after airbag-related software glitch - $ and ♥

A glitch in the automaker‘s software design and testing approach, that meant airbags for passengers in the right rear seat during a crash may not be deployed, resulted in the recall of 47,401 vehicles in the US and a further 3,099 in Canada and Mexico.

8. Recall of one million cars addresses fire and rollaway concerns - $ and ♥

A Japanese car company was forced to initiate a worldwide recall of over one million vehicles affected by a design flaw allowing residue from window cleaners to accumulate, which can degrade the switch's electrical contacts and potentially cause a fire over time. This recall followed a global 2.5 million recall by the same company due to design flaws that allowed vehicles to shift out of park and engine stalls.

9. Telecoms glitch affects 47,000 customers’ meter readings and costs company NZ $2.7 million - $ and ♥

After a software glitch that resulted in customers hitting their data limits early, some 47,000 customers, who were overcharged, were reimbursed by a New Zealand telecoms company in a NZ $2.7 million ($2.1 million or £1.3 million) payout.

10. Army computer glitches hinder co-ordinated efforts in insurgent tracking

An army computing system designed to share real-time intelligence with troops on the front line has hindered troops by being unable to perform simple analytical tasks. The $2.7 billion cloud-based computing network system runs slowly when multiple users are on the system at the same time and the system’s search tool made finding the reports difficult as the information mapping software was not compatible with the army’s existing search software.

* All $ figures are US Dollars unless otherwise stated.

ENDS -

SQS Software Quality Systems

SQS is the world’s leading specialist for software quality with focus on Europe. Founded in Cologne in 1982, the company employs more than 2,000 staff. Along with a strong presence in Germany and the UK, SQS has further subsidiaries in Egypt, Finland, India, Ireland, the Netherlands, Norway, Austria, Sweden, Switzerland, South Africa and the US. In addition, SQS maintains a minority stake in a company in Portugal and a cooperative venture in Spain. In 2010, SQS generated sales of 162.9 million Euros.

SQS is the first German company to have a primary listing on the AIM (Alternative Investment Market) in London. In addition, SQS has a dual listing on the open market of the German Stock Exchange in Frankfurt am Main.

With over 5,000 completed projects under its belt, SQS has a strong client base, including half of the DAX 30, nearly a third of the STOXX 50 and 20 of the FTSE 100 companies. These include, among others, Allianz, Beazley, BP, Centrica, Daimler, Deutsche Post, Generali, JP Morgan, Meteor, Reuters and Volkswagen as well as companies from every other conceivable sector.

For more information, see www.sqs.com

LINKS TO THE STORIES

1. Financial services giant fined $25 million for hiding software glitch that cost investors $217 million: http://www.networkworld.com/news/2011/020411-axa-rosenburg-group-glitch.html

2. Computer system bugs cause Asian banking facilities’ downtime: http://www.bloomberg.com/news/2011-03-17/mizuho-bank-atms-nationwide-downed-by-system-failure-correct-.html

3. Cash machine bug benefits customers by giving them extra money: http://www.bbc.co.uk/news/world-asia-pacific-12606735

4. Leading smartphones suffer an international blackout: http://www.bbc.co.uk/news/technology-15243892

5. Bugs in social networking app for tablet just hours after delayed release: http://www.bbc.co.uk/news/technology-15256901

6. 22 people wrongly arrested in Australia due to failures in new NZ $54.5 million courts computer system: http://www.brisbanetimes.com.au/technology/technology-news/police-force-damaged-by-computer-errors-20110608-1ft9n.html

7. 50,500 cars recalled after airbag-related software glitch: http://spectrum.ieee.org/riskfactor/green-tech/advanced-cars/gm-recalls-50500-2011-cadillac-srxs-over-airbagrelated-software-glitch

8. Recall of one million cars addresses fire and rollaway concerns: http://www.newsomelaw.com/blog/2011/10/31/global-honda-recalls-1-million-cars-address-fire-rollaway-concerns

9. Telecoms glitch affects 47,000 customers’ meter readings and costs company NZ $2.7 million: http://business.scoop.co.nz/2011/10/19/telecom-makes-2-7m-settlement-for-incorrect-meter-readings

10. Army computer glitches hinder co-ordinated efforts in insurgent tracking: http://hamptonroads.com/2011/06/computer-bugs-hurt-army-ops



Deirdre van Zyl Smit


Red Ribbon's offices will be closed from Friday, 16 December 2011 and reopen on Wednesday, 4 January 2012.
Tel: 011 764 4545
Cell: 082 3244 639
Fax: 086 602 2342
Skype: deirdre.van.zyl.smit
www.redribboncommunications.co.za
Connect with us:

 

This message and any attachments are confidential and intended solely for the addressees. If you receive this message in error, please delete it and immediately notify the sender. If the reader of this message is not the intended recipient, you are hereby notified that any unauthorised use, copying or dissemination is prohibited. E-mails are susceptible to alteration. Red Ribbon Communications shall not be liable for the message if altered, changed or falsified.

 

Comment Guidelines (150 word limit)
 
 
 
 
 
 
 
 
Other Announcements News
Lexmark becomes a member of the Ellen MacArthur Foundation’s “Circular Economy 100”, a global platform that brings together innovative businesses to address the issues around the transition to the circular economy model. The Ellen MacArthur Foundation’s “Circular...
UNEMPLOYED young people are being trained to become building inspectors by the Coega Development Corporation.The Building Inspector Training Programme was launched in April this year with the aim of developing a solid and formidable pool of building inspectors who...
The steel industry is a key sector in South Africa, with many local suppliers of steel to ground-breaking local and pan-African infrastructure projects. It is therefore imperative that precision is integral to the steel-making process. Not only will this increase the...
More
 
 
Latest News
South Africa’s crude steel production dropped by a sizeable 17.2% year-on-year to an estimated 530 000 t in April, amplifying a global trend that saw world steel production decline by a comparatively marginal 1.7% to 135-million tons in the fourth month of the year....
The Treasure the Karoo Action Group (TKAG) on Friday called on government to delay publishing final regulations and issuing rights for shale gas exploration in the Karoo, until a 24-month strategic environmental assessment (SEA) has been concluded. TKAG CEO Jonathan...
More
 
 
Recent Research Reports
Steel 2015: A review of South Africa's steel sector (PDF Report)
Creamer Media’s Steel 2015 report provides an overview of the key developments in the global steel industry and particularly of South Africa’s steel sector over the past year, including details of production and consumption, as well as the country's primary carbon...
Projects in Progress 2015 - First Edition (PDF Report)
In fact, this edition of Creamer Media’s Projects in Progress 2015 supplement tracks developments taking place under the Renewable Energy Independent Power Producer Procurement Programme, which has had four bidding rounds. It appears to remain a shining light on the...
Electricity 2015: A review of South Africa's electricity sector (PDF Report)
Creamer Media’s Electricity 2015 report provides an overview of State-owned power utility Eskom and independent power producers, as well as electricity planning, transmission, distribution and the theft thereof, besides other issues.
Construction 2015: A review of South Africa’s construction sector (PDF Report)
Creamer Media’s Construction 2015 Report examines South Africa’s construction industry over the past 12 months. The report provides insight into the business environment; the key participants in the sector; local construction demand; geographic diversification;...
Liquid Fuels 2014 - A review of South Africa's Liquid Fuels sector (PDF Report)
Creamer Media’s Liquid Fuels 2014 Report examines these issues, focusing on the business environment, oil and gas exploration, the country’s feedstock supplies, the development of South Africa’s biofuels industry, fuel pricing, competition in the sector, the...
Water 2014: A review of South Africa's water sector (PDF Report)
Creamer Media’s Water 2014 report considers the aforementioned issues, not only in the South African context, but also in the African and global context, and examines the issues of water and sanitation, water quality and the demand for water, among others.
 
 
 
 
 
This Week's Magazine
While economic forecasts for the African continent are most favourable, African airlines may not be able to benefit from the expected growth in the region’s gross domestic product (GDP), International Air Transport Association VP: Africa Raphael Kuuchi has warned....
The Automotive Production and Development Programme (APDP) will need to change substantially post 2020, says Metair Investments South African operations COO Ken Lello. “We must not make tweaks. We have to change. What we are doing is not sustainable.”
Banking group Absa’s forecast is for the rand to end the year at around R13 against the dollar, weakening further to R13.50 by 2016, says Absa sectoral analyst Jacques du Toit. He warns that possible interest rate hikes in the US may see capital being pulled from...
The Dispute Resolution Centre at the Bargaining Council for the Civil Engineering Industry (BCCEI) is now open to handle party-to-party disputes. The BCCEI represents the interests of all level four to nine Construction Industry Development Board companies.
FREDRIK JEJDLING Sustainability becomes an important part of a business’ decision-making process
Communications technology firm Ericsson sub-Saharan Africa head Fredrik Jejdling says the company’s commitment to sustainability and corporate responsibility has been integrated into all facets of its operations, which has provided it with sustainable revenue...
 
 
 
 
 
 
 
 
 
Alert Close
Embed Code Close
content
Research Reports Close
Research Reports are a product of the
Research Channel Africa. Reports can be bought individually or you can gain full access to all reports as part of a Research Channel Africa subscription.
Find Out More Buy Report
 
 
Close
Engineering News
Completely Re-Engineered
Experience it now. Click here
*website to launch in a few weeks
Subscribe Now for $96 Close
Subscribe Now for $96