Bobcat Equipment Rental SA (Pty) Ltd is the proud recipient of the 2012 PMR Africa Diamond Arrow Award for excellence. This prestigious award was received during a breakfast held at the Rosebank Hyatt Regency Hotel on 7th May 2012 which was attended by approximately 300 representatives of major supplier companies to the construction industry.
The National Survey on Plant Hire Companies was conducted with construction companies who utilise Bobcat equipment and services. Respondents were required to name the plant hire companies that they dealt with over the past year and to indicate the kind of equipment they hired and for what purpose. They also had to provide verbatim comments on perceived strengths and weaknesses of the plant hire companies rated by them.
The national survey recognises Bobcat Equipment Rental SA as the highest rated loader plant hire company across rental equipment categories on 17 attributes: Adherence to safety procedures/regulations, administration, BEE compliance, commitment to the contract, communication, timely completion of contract, problem solving, staff competence /skills, condition and quality of machinery, quality of workmanship, reliability, environmental awareness, expertise, flexibility (go the extra mile), team player and value for money.
“We are particularly proud of this award because it not only enjoys the credibility, respect and recognition of the major players in the construction industry, but the award is customer-driven,” comments Bobcat Equipment Rental SA Director, Greg Esprey. “We therefore owe a sincere thank you to all our valued customers who rated us as an outstanding supplier.”
“While this award provides us with good lucrative business potential, we want to retain this prestigious industry leadership position and in order to do so we cannot rest on our laurels,” continues Greg. “Business has been good; while we have been running at high capacity, we have still been able to meet demand. This has been possible as a result of our increased capital commitments to ensure that we meet the demands of our customers.”
Greg adds, “With the recent acquisition by the Goscor Group which also makes us part of Imperial, we are now able to expand and grow our business to its full potential. With the backing of Imperial, Goscor is committed to taking the business forward through significant investments.”
“This is indeed exciting times for us and Bobcat Equipment Rental is thus perfectly positioned to reward our customers for their on-going loyalty and support. We remain determined to continue looking for ways to further improve key areas to provide an unsurpassed product and service package that will contribute to customer uptime, productivity and a healthy bottom line.”
In conclusion, Greg extends his gratitude to the Bobcat employees whose individual efforts “helped build Bobcat Equipment Rental into South Africa’s compact plant hire company of choice. The professional service, commitment and dedication of our sales teams, operators, service and technical teams, as well as our administrators, all played a collectively part in achieving this accolade.”