City Power launches mobile app for better customer interaction
The City of Johannesburg’s power entity, City Power, recently launched a mobile application to further enhance engagement with its customers, thus taking the city's commitment to providing its stakeholders with constant, regular and up-to-date information to another level.
By registering on the app, City Power customers will be able to log their faults as well as view open faults, load-shedding schedules, planned outages and other related information about power supply in Johannesburg.
Before the app was launched, it was tested by City Power engineers and information and communication technologists to assess its efficiency and reliability.
City Power information and communication technology head Aubrey Mochela says the app was designed to interlink with Maru wa Jozi, a mobile app the city has adopted as a primary mobile platform to communicate with customers and other stakeholders.
“The app will allow customers, through their smartphones, to have easy access to information on load-shedding, load limiting and possible power outages," Mochela said in a statement.
Customers who want to use the app are advised to log on to www.citypower.co.za or download it from the Google app store.
Comments
Announcements
What's On
Subscribe to improve your user experience...
Option 1 (equivalent of R125 a month):
Receive a weekly copy of Creamer Media's Engineering News & Mining Weekly magazine
(print copy for those in South Africa and e-magazine for those outside of South Africa)
Receive daily email newsletters
Access to full search results
Access archive of magazine back copies
Access to Projects in Progress
Access to ONE Research Report of your choice in PDF format
Option 2 (equivalent of R375 a month):
All benefits from Option 1
PLUS
Access to Creamer Media's Research Channel Africa for ALL Research Reports, in PDF format, on various industrial and mining sectors
including Electricity; Water; Energy Transition; Hydrogen; Roads, Rail and Ports; Coal; Gold; Platinum; Battery Metals; etc.
Already a subscriber?
Forgotten your password?
Receive weekly copy of Creamer Media's Engineering News & Mining Weekly magazine (print copy for those in South Africa and e-magazine for those outside of South Africa)
➕
Recieve daily email newsletters
➕
Access to full search results
➕
Access archive of magazine back copies
➕
Access to Projects in Progress
➕
Access to ONE Research Report of your choice in PDF format
RESEARCH CHANNEL AFRICA
R4500 (equivalent of R375 a month)
SUBSCRIBEAll benefits from Option 1
➕
Access to Creamer Media's Research Channel Africa for ALL Research Reports on various industrial and mining sectors, in PDF format, including on:
Electricity
➕
Water
➕
Energy Transition
➕
Hydrogen
➕
Roads, Rail and Ports
➕
Coal
➕
Gold
➕
Platinum
➕
Battery Metals
➕
etc.
Receive all benefits from Option 1 or Option 2 delivered to numerous people at your company
➕
Multiple User names and Passwords for simultaneous log-ins
➕
Intranet integration access to all in your organisation