Jul 20, 2012
Bearings company goes big in the Western CapeBack
Cape Town|Engineering|Bearings International|Education|Hudaco|Industrial|Ports|Pumps|Namibia|Koeberg Interchange|Automotive|Beverage|Equipment|Food|Information Technology|Logistics|Metal Processing|Mining|Power Transmission Products|Printing|Product|Products|Steel|Transport|Cape Peninsula|Eastern Cape|Salt River|Western Cape|David Coro|Pete McPherson|Power|Bearing|Bearings|Eastern Cape|Information Technology
© Reuse this
Bearing company Bearings International’s Maitland branch, in the Western Cape, last month relocated to larger premises as part of a strategic move to further streamline operations and increase customer service levels, says Western Cape regional manager David Coro.
He adds that the branch has also been renamed the Cape Town branch.
Bearings International’s Stik-land and Cape Town branches supply original-equipment manufacturers (OEMs) and end- users with a range of mechanical engineering, bearing and power transmission products in the pumps, printing, pulp and paper, automotive, steel, mining, food and beverage, fishing, ports and harbours, metal processing and allied industries, as well as government institutions.
Coro, who also manages Bearings International’s Eastern Cape, Free State, Kimberley, Kathu and Namibia branches, says the company has outgrown the Maitland premises, which it has occupied since the early 1970s.
Larger premises were needed to meet the growing market demand in the Western Cape.
“With our strengths in the OEM and end-user sectors, it made geographical sense to remain in Maitland, as it is ideally situated to tackle the major sectors across the Cape Peninsula. We are close to all the main industrial areas, including Epping, Montagu Gardens, Killarney Gardens, Paarden Eiland, Salt River and the southern suburbs,” explains Coro.
He adds that the new location, which also boasts larger customer and supplier parking facilities, is conveniently situated close to the Koeberg interchange for quick and easy access.
Bearings International Cape Town branch manager Pete McPherson states that the new premises have provided the opportunity to improve business efficiency across the board for better customer service.
“To do our job better to the benefit of our customers, we focused on all aspects, including personnel, information technology, switchboard and shelving, which were in need of improvement.
“Shelving was one of the focal areas of improvement as we can carry a lot more stock, which we will continue to receive from our large regional warehouse in Stikland,” he says.
Coro considers stock to be one of the major success factors and says that appropriate stock management ensures that customer requirements are met quickly every time.
“We pride ourselves on our turnaround times through maintaining substantial stock levels; if a product is available, the customer can have it immediately and only distance will affect delivery time. The customer dictates how quickly he wants the product and we always look for the best and fastest transport solution, using third-party transport in the case of remote locations.
“Another key success factor is ensuring that we have sufficient skilled personnel,” he adds.
“In line with an expansion programme adopted by parent company Hudaco a year ago, we are growing the Cape Town branch by first beefing up internal business through the appointment of more internal salespeople. Our focus will then shift externally with the appointment of new sales consultants.”
He adds that there is a desperate need for people development in the industry.
“Training, a core requirement in the Hudaco group, forms an essential part of our success story to ensure that our personnel are equipped with the necessary skills to fulfil customer expectations.”
Active personnel training programmes, conducted by in-house trainers, assessors and outside institutions, cover product, technical, sales, business management, warehousing and logistics courses, as well as Sector Education and Training Authority-approved learnerships in line with the company’s black economic-empowerment objectives.
“Our technical representatives attend ongoing product training sessions and overseas suppliers also provide training locally. Customer training in product handling, fitment and maintenance is offered by our National Qualifications Framework-accredited trainers at the Bearings International head office or on site.
“A third success factor is to ensure that the market identifies Bearings International as more than just a bearings supplier.
“When we receive an enquiry for the supply of bearings, we take a holistic approach. We look beyond bearings and ask the right questions to offer a complete solution – electric motor, gearbox, coupling and seals,” says Coro.
He points out that the success of a solution is ultimately determined by strong technical support. “We offer 24-hour countrywide hotline service support and our regional technical representatives are on standby 24 hours a day.”
Coro concludes that, with larger and improved premises, a well-stocked warehouse, highly skilled personnel and service excellence, the Cape Town branch is well positioned to meet growing market demand in the Western Cape.
“Our world-class product quality offers customers reliability, longer service life and reduced maintenance for lower total over- all cost of ownership and improved productivity.”
Edited by: Chanel de Bruyn© Reuse this Comment Guidelines (150 word limit)
Other Motors, Drives and Mechanical Power Transmission News
Major manufacturers of three-phase alternating current induction motors offer inverter-duty or inverter-ready models but, while these motors have inverter-rated insulation to protect the windings, the bearings, which are the motors’ most vulnerable parts, are too...
German industrial control systems supplier Jetter AG expanded its portfolio of servomotors, with the introduction of the new JHN series motors, in March. “The JHN motors are, above all, noted for its space-saving design, dimensions and high torque, and are...
Brazilian electrical equipment supplier and automation solutions provider WEG Group has set in motion a strategic plan to achieve a yearly turnover of $10-billion by increasing its sales by at least 17% year-on-year until 2020, WEG Group South Africa-based subsidiary...
Recent Research Reports
Road and Rail 2014: A review of South Africa's road and rail infrastructure (PDF report)
Creamer Media’s Road and Rail 2014 report examines South Africa’s road and rail transport system, with particular focus on the size and state of the country’s road and rail network, the funding and maintenance of these respective networks, and the push to move...
Real Economy Year Book 2014 (PDF Report)
This edition drills down into the performance and outlook for a variety of sectors, including automotive, construction, electricity, transport, steel, water, coal, gold, iron-ore and platinum.
Real Economy Insight: Automotive 2014 (PDF Report)
This four-page brief covers key developments in the automotive industry over the past 12 months, including an overview of South Africa’s automotive market, trade figures, production and the policies influencing the sector.
Real Economy Insight: Construction 2014 (PDF Report)
This five-page brief covers key developments in the construction industry over the past 12 months. It provides an overview of the sector and includes details of employment in the sector, infrastructure and municipal spending, as well as insight into companies’...
Real Economy Insight: Electricity 2014 (PDF Report)
This five-page brief covers key developments in the electricity industry over the past 12 months, including details of State-owned power utility Eskom’s generation activities, funding and tariffs, independent power producers and prospects for the sector.
Real Economy Insight: Road and Rail 2014 (PDF Report)
This six-page brief covers key developments in the road and rail industries over the past 12 months, including details of South Africa’s road and rail network and prospects for both sectors.
This Week's Magazine
The multibillion-rand development of the Zendai Modderfontein New City, east of Johannesburg, will aim to exemplify an integrated city node, says property group Zendai South Africa COO Wenhui Du. The development will focus on the Modderfontein Gautrain station to be...
The South African Civil Aviation Authority (CAA) hopes to have finalised regulations for the flying of Unmanned Air Vehicles (UAVs) – also designated Remotely Piloted Air Systems (RPAS) and popularly called drones – in the country’s civilian airspace by the end...
Various stakeholders have expressed optimism that the Small Business Development Ministry, created after the national elections in May, will add much needed impetus to enterprise development in South Africa, where a strengthening of the entrepreneurial culture is...
Capturing and storing carbon dioxide (CO2) is the only way through which the world will achieve the lowest of the United Nations Framework Convention on Climate Change’s (UNFCCC) global warming predictions, called the representative concentration pathway (RCP) 2.6....
The City of Johannesburg has recovered R107-million following the arrest of 22 people allegedly involved in corruption, collusion, fraud and tampering with the city’s electricity systems, which had ultimately cost the city R200-million in lost revenue.