Jul 20, 2012
Bearings company goes big in the Western CapeBack
Cape Town|Bearings International|Education|Hudaco|Namibia|Koeberg Interchange|Beverage|Food|Information Technology|Metal Processing|Mining|Power Transmission Products|Printing|Steel|Transport|Cape Peninsula|Eastern Cape|Salt River|Western Cape|David Coro|Pete McPherson|Eastern Cape|Information Technology
© Reuse this
Bearing company Bearings International’s Maitland branch, in the Western Cape, last month relocated to larger premises as part of a strategic move to further streamline operations and increase customer service levels, says Western Cape regional manager David Coro.
He adds that the branch has also been renamed the Cape Town branch.
Bearings International’s Stik-land and Cape Town branches supply original-equipment manufacturers (OEMs) and end- users with a range of mechanical engineering, bearing and power transmission products in the pumps, printing, pulp and paper, automotive, steel, mining, food and beverage, fishing, ports and harbours, metal processing and allied industries, as well as government institutions.
Coro, who also manages Bearings International’s Eastern Cape, Free State, Kimberley, Kathu and Namibia branches, says the company has outgrown the Maitland premises, which it has occupied since the early 1970s.
Larger premises were needed to meet the growing market demand in the Western Cape.
“With our strengths in the OEM and end-user sectors, it made geographical sense to remain in Maitland, as it is ideally situated to tackle the major sectors across the Cape Peninsula. We are close to all the main industrial areas, including Epping, Montagu Gardens, Killarney Gardens, Paarden Eiland, Salt River and the southern suburbs,” explains Coro.
He adds that the new location, which also boasts larger customer and supplier parking facilities, is conveniently situated close to the Koeberg interchange for quick and easy access.
Bearings International Cape Town branch manager Pete McPherson states that the new premises have provided the opportunity to improve business efficiency across the board for better customer service.
“To do our job better to the benefit of our customers, we focused on all aspects, including personnel, information technology, switchboard and shelving, which were in need of improvement.
“Shelving was one of the focal areas of improvement as we can carry a lot more stock, which we will continue to receive from our large regional warehouse in Stikland,” he says.
Coro considers stock to be one of the major success factors and says that appropriate stock management ensures that customer requirements are met quickly every time.
“We pride ourselves on our turnaround times through maintaining substantial stock levels; if a product is available, the customer can have it immediately and only distance will affect delivery time. The customer dictates how quickly he wants the product and we always look for the best and fastest transport solution, using third-party transport in the case of remote locations.
“Another key success factor is ensuring that we have sufficient skilled personnel,” he adds.
“In line with an expansion programme adopted by parent company Hudaco a year ago, we are growing the Cape Town branch by first beefing up internal business through the appointment of more internal salespeople. Our focus will then shift externally with the appointment of new sales consultants.”
He adds that there is a desperate need for people development in the industry.
“Training, a core requirement in the Hudaco group, forms an essential part of our success story to ensure that our personnel are equipped with the necessary skills to fulfil customer expectations.”
Active personnel training programmes, conducted by in-house trainers, assessors and outside institutions, cover product, technical, sales, business management, warehousing and logistics courses, as well as Sector Education and Training Authority-approved learnerships in line with the company’s black economic-empowerment objectives.
“Our technical representatives attend ongoing product training sessions and overseas suppliers also provide training locally. Customer training in product handling, fitment and maintenance is offered by our National Qualifications Framework-accredited trainers at the Bearings International head office or on site.
“A third success factor is to ensure that the market identifies Bearings International as more than just a bearings supplier.
“When we receive an enquiry for the supply of bearings, we take a holistic approach. We look beyond bearings and ask the right questions to offer a complete solution – electric motor, gearbox, coupling and seals,” says Coro.
He points out that the success of a solution is ultimately determined by strong technical support. “We offer 24-hour countrywide hotline service support and our regional technical representatives are on standby 24 hours a day.”
Coro concludes that, with larger and improved premises, a well-stocked warehouse, highly skilled personnel and service excellence, the Cape Town branch is well positioned to meet growing market demand in the Western Cape.
“Our world-class product quality offers customers reliability, longer service life and reduced maintenance for lower total over- all cost of ownership and improved productivity.”
Edited by: Chanel de Bruyn© Reuse this Comment Guidelines
Other Motors, Drives and Mechanical Power Transmission News
Band-It stainless steel clamping systems importers and manufacturers Banding and ID Solutions Africa notes that the design and portable structure of its Band-It clamping products make them suitable for use in mechanical transmission applications.
Drive solutions supplier Hansen Transmissions South Africa (HTSA) reports that it has completed delivery of ten Hansen industrial gearboxes, of varying sizes, to a slurry equipment specialist in October.
Bearings supplier SKF’s ability to customise the materials of its range of power transmission products and heat treatment processes to suit special application requirements complement the company’s experience in bearing technology, which spans more than 100 years.
Recent Research Reports
Steel 2014: A review of South Africa's steel sector (PDF Report)
Creamer Media’s Steel 2014 report provides an overview of the global steel industry and particularly of South Africa’s steel sector over the past year, including details of production and consumption, as well as the country's primary carbon steel and stainless...
Projects in Progress 2014 - First Edition (PDF Report)
This publication contains insight into progress at the delayed Medupi and Kusile coal-fired projects, in Mpumalanga and Limpopo respectively, as well as at the Ingula pumped-storage scheme, which is under construction on the border between the Free State and...
Automotive 2014: A review of South Africa's automotive sector (PDF Report)
The report provides insight into the business environment, the key participants in the sector, local construction demand, geographic diversification, competition within the sector, corporate activity, skills, safety, environmental considerations and the challenges...
Construction 2014: A review of South Africa's construction sector (PDF Report)
Construction data released during 2013 hints at a halt to the decline in the industry during the last few years, with some commentators averring that the industry could be poised for recovery. However, others have urged caution, noting that the prospects for a...
Electricity 2014: A Review of South Africa's Electricity Sector (PDF Report)
This report provides an overview of the state of electricity generation and transmission in South Africa and examines electricity planning, investment in generation capacity, electricity tariffs, the role of independent power producers and demand-focused initiatives,...
Defence 2013: A review of South Africa's defence industry (PDF Report)
Creamer Media’s 2013 Defence Report examines South Africa’s defence industry, with particular focus on the key players in the sector, the innovations that have come out of the defence sector, local and export demand, South Africa’s controversial...
This Week's Magazine
The Electronic Systems Laboratory (ESL) of the Department of Electrical and Electronic Engineering at Stellenbosch University is strongly reaffirming its position as one of South Africa’s leading centres for satellite technology and expertise. It is currently...
The world’s lowest-cost diesel-electric locomotive is not made in China, but in Pretoria, at RRL Grindrod Locomotives’ newly upgraded 30 000 m2 plant. The company’s locomotive pricing is “more competitive than any other original-equipment manufacturer (OEM)...
The South African Defence Review 2012, released to the public at the end of last month (despite the year given in its title) recommends the creation of the post of Chief Defence Scientist. This official would be responsible for the management of defence technology...
AltX-listed engineering technology company Ansys has been awarded an R188-million contract by Transnet to supply integrated dashboard display systems to the freight rail utility’s locomotives. Black-owned and controlled Ansys developed the bespoke integrated system...
South Africa’s sole nuclear power station Koeberg, which is located in the Western Cape, breached a major operations milestone on April 4, which marked the thirtieth anniversary of Unit 1 having been connected to the grid. Eskom, which operates the two-unit plant,...
Next ArticleDesign simplicity of drives trend in EU market