Babcock International Group in South Africa has signed an agreement with Volvo Southern Africa to provide aftermarket services for its Volvo Penta industrial engine business in South Africa, Lesotho, Swaziland, Botswana, Mozambique, Namibia, Zambia and Zimbabwe.
Volvo Penta engines are used in power generators, water pumps, cargo handling, forklift trucks and underground mining equipment. They range from 5 ℓ four-cylinder to 16 ℓ six-cylinder engines, which produce 75 kW to 650 kW at fixed and variable speeds.
The agreement combines the respective expertise of both organisations in providing service to customers and is an extension of Babcock’s existing representation of leading brands, which include Volvo Construction Equipment, SDLG Construction Machinery, Winget Concrete Handling Machinery, Tadano Cranes and DAF Trucks.
As a prerequisite of the agreement, Babcock has ceased to manufacture generator sets and will allocate all resources towards customer support.
It will enable Babcock to offer support services to the industrial engine market by providing technical services to Volvo Penta customers, controlling and administrating of all warrantees, executing of warranty repairs, distributing of parts and consumables, as well as training to original-equipment manu- facturer engine service providers on the latest engine technology.
“With the emphasis on Babcock customer support, I see an opportunity for growth in the Volvo Penta business,” says Babcock Industrial GM Eric Lerche.
The new centre of operation for the indus- trial business was opened in June and its facilities serve as a parts distribution centre and a warehouse facility for commercial and aftermarket activities supporting Volvo Penta industrial engines, Lincoln Electric Welding and SDLG Construction Machinery.